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Lower Bojoghari Bypass Road Below Sivalaya Mandir, Gangtok 737103 India
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Traveller (48)
Room & Suite (6)
Dining (4)

About

#38 of 343 B&Bs / Inns in Gangtok
Location
Cleanliness
Service
Value
The Maplewood Resort is a perfect holiday destination for honeymoon couples, families and Groups and film shootings. It is conveniently located near Helipad Gangtok. The location of the Resort is well connected to various sightseeing points in Gangtok. One can take a Brisk Morning/ evening walk to the Tashi View Point & the Bakthang Falls from the resort. Each of our 12 guests rooms are designed with modern amenities for your guest's comfortable stay. Our Restaurant food is very tasty and hygienic and decently priced . It has traditional options too. The Resort is away from the hustle and bustle of town with . Our Resort is very much suitable for people seeking a calm and peaceful environment. We have a team of attentive and caring staff to our guests. Highlights! · 24 Hours room service · LCD TVs in all the rooms · Free Parking · Tea Coffee makers in all the rooms · Wi-Fi in Public Area. · Bonfire arrangements in winters · Travel Desk · 24 hours running water and · All bathrooms equipped with independent geysers · Inhouse Restaurant & Bar · Generator Back up · Hot water Bags provided free of cost. · Inhouse Games- Chess, Ludo and Playing cards · Badminton available · Mountain biking arrangements · Conference /Dance hall for Groups
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Property amenities
Free parking
Free internet
Sauna
Restaurant
Bicycle rental
Game room
Indoor play area for children
Children Activities (Kid / Family Friendly)
Secured parking
Wifi
Breakfast available
Snack bar
Special diet menus
Wine / champagne
Board games / puzzles
Airport transportation
Car hire
Conference facilities
Meeting rooms
Massage
Baggage storage
Concierge
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
24-hour front desk
Express check-in / check-out
Laundry service
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Room features
Desk
Housekeeping
Room service
Seating area
Coffee / tea maker
Minibar
Flatscreen TV
Complimentary toiletries
Sofa
Telephone
Bottled water
Clothes rack
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Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Mountain View
Languages Spoken
English, Hindi
120Reviews3Q+A33Room tips
Traveller rating
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RaginiB wrote a review Sep 2020
1 contribution
Maplewood Resort is perfect place for families. I was on a family trip to Gangtok in February. We had a wonderful time at Maplewood Resort.We had booked a family suite which was cleqn large spacious comfortable and warm. The room had wooden ceiling the washroom had a luxurious bathtub. The food was tasty and fresh and they serviced food in our room as the weather was cold. We loved the momos and soup and the local thali.My wife tried the full body massage at the Spa which she thought was amazing. Our kids played around in the garden with one pet dog they have.The Hotel staff were courteus and helpful.MG Market was around 15 minutes by car and our kids loved ther Zoo and Banjhari falls.Missing your hospitality. Will certainly visit again after the lock down is lifted.
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Date of stay: February 2020
Value
Service
Sleep Quality
Room Tip: Suite rooms 301 is best foregards Family of four
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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DeepGuwahati wrote a review Sep 2020
1 contribution
I would recommend Maplewood Resort to all as our stay, food and ambience exceeeded our expectations. The staff are modest and humble, ever smiling and ever ready to serve all your needs. The Owner herself was present at the resort to take care of the guests. The Spa service was excellent too. The car arrangements were made at reasonable price. We really enjoyed the New Year Celebration with cake wine and barbeque and the dancing with the staff and guests in the Resort. It was indeed an unforgettable stay for us. Thanks to each one of you ❤.
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Date of stay: December 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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K72 wrote a review Jan 2020
Melbourne, Australia2726 contributions1052 helpful votes
Maple Wood Resort is a nice enough hotel in Gangtok. Quite a distance from the main area of town though and not much close by. The hotel is cheerful and bright....but also very cold in Winter! Extra blankets and a small fan heater are available on request. Staff are so friendly and helpful. they made us a bonfire one night when the power was off. Staff spoke excellent English too. Food in the restaurant was excellent and very reasonably priced....but slow to prepare as it's all done from scratch. Order early then come back later to eat. Hot water worked well (when power was on) but bathroom not designed well- everything gets wet when you shower. It's a good basic hotel. On our 2nd night we had some noisy Indians who woke us at 6am with loud music and shouting.... the staff jumped on this quickly. Hotel was Ok for a couple of nights as a base to explore the area (if you have a car...too far to walk). Some of our group had a massage which they said was good but in a cold room!
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Date of stay: January 2020
Rooms
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from August Anusha, Other at The Maplewood Resort & Spa
Responded 1 Sep 2020
Dear Guests, We thank you for your detailed review. We are gladbto know you had a pleasant stay with us. We are improving and upgrading our services day by day. Looking forward to have you in the future.. Stay Safe
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Anjosh wrote a review Oct 2019
New Delhi, India51 contributions7 helpful votes
For a room that is quite far from the city centre, food at the hotel is not of good quality. The bed and sheets had stains and were not very clean. This is compensated by the courteousness and professionalism of the staff. The Family Suite is a real luxury in terms of space - with a road facing balcony! The bathtub was clean, but not spotless. The geyser works well. We were in constant touch with the hotel owner Anusha even before we booked the hotel. She is prompt and gives appropriate response providing you with confidence. The hotel referred us to a driver(P.B. Lohar), whom we used for the entire trip of 4 days. He is an excellent driver and pleasing in spirit. He assured us always that we were in safe hands. But you need to insist on shopping sites to him. Otherwise he took us to all the beauty that Sikkim offers you and within our itinerary. The sound of the waterfall near the hotel sings a sweet lullaby throughout.
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Date of stay: October 2019
Value
Service
Sleep Quality
Room Tip: The Family suite is a LARGE room with a bath tub and geyser
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from August Anusha, Other at The Maplewood Resort & Spa
Responded 1 Sep 2020
Dear mam, Thank you for your time to review us in detail. It's really means a lot.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Aruna wrote a review Aug 2019
1 contribution1 helpful vote
Really bad...staff are friendly but not well groomed and look dirty. Paid a good package but service is really bad...though hotel is almost empty at this time of the year...everyone is still sleeping by the time you get down for breakfast...room is average and not cleaned properly...stained bedsheets and quilt...foreigners be careful as you will have to apply for permit to go a few places and the cost is on you...a guide who is not with you but still has to pay for him...really disappointed
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Date of stay: August 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from August Anusha, Other at The Maplewood Resort & Spa
Responded 1 Sep 2020
Dear Guest, Thank you for your review. We look forward to improve our services in your next visit. Stay Safe!
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Gaurav G wrote a review Jul 2019
Hyderabad, India31 contributions28 helpful votes
First of all, this is not a resort or spa. It's a basic hotel with cheap conditions. Okay, So we booked this hotel via Makemytrip because it was cheap. But the price we paid for was still not justified by the hotel conditions and location. First of all, it's far from Gangtok MG marg area and you will hardly find a taxi from there unless you ask the hotel people to make an arrangement. The hotel conditions are not upto the mark. It's like some old building was renovated to make the hotel. There was an empty kitchen in our room which smelt bad. Coming to the food provided at this hotel: The food is chargeable but it's the worst food you can eat. There was a dead fly found in the pickle jar that the waiter brought. And they didn't do anything about it. usually hotels waive off the full bill but these guys charged us for all the food because the pickle jar was complimentary. They are short staffed. One/two cooks are cooking for 10 people and only one waiter. the waiter who brought food had his hand burnt and was unable to get checked by doctor because of the staff shortage and his very less income. His hands were shaking in pain when he brought our tea and food. The management doesn't care about that at all. It's weird to see this hotel got 4/5 stars here but truely it doesn't deserve that. Moreover, there are foreign tourists who stay at this hotel because of the glorifying name only to be serviced like this and then they must feel like all the good hotels is India have such bad conditions. It's ruining India's image. never going here again.
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Date of stay: January 2019
Cleanliness
Service
Sleep Quality
Trip type: Travelled with friends
Room Tip: anything but this hotel because it's not worth anything.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from August Anusha, Other at The Maplewood Resort & Spa
Responded 1 Sep 2020
Dear Guest, We have read your review and do apologize in case of any inconvenience caused to you. However, we have come across some accusations which are not acceptable to us. You got a resort at a cheap price as July was an off season. Our Resort is located 5 kms from Mg Marg and Shared taxis are easily available from our Gate @Rs 40 per head. The location has already been mentioned in all our booking sites. People seeking peaceful and relaxed stay intend to book our Resort. Our guests have always liked our Interior, Exterior and ambience of our Resort. Regarding our food, people have loved our food as it is prepared fresh and tasty. If there was a problem, that should had been brought to the Manager's notice for which we could have resolved the matter then. Regarding our staffing , we have less staff during off season as your stay was in July as most of the staff take leave during this period and it is totally the management discretion. We always treat our staff like our family and pay them on par with industry standards and take care of their medical needs. So please don't worry about us, we love to serve our guests at any conditions as Guest is God to us. Our Foreign Guests love our Resort, Spa and Food and services. They have no complaints.Therefore they keep referrring their families and friends. We are taking care of all our guests needs and also keeping our country's hospitality and services high. If some guests have a different perception of our Resort, we don't have any problem. As every person differs from another. Some people like to find fault in everything so that they get waivers and compensation. We are unaffected with such practice to defame our resort. Our Resort's reputation is not dependent on such reviews.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tahmeed Onim wrote a review May 2019
Dhaka City, Bangladesh9 contributions
+1
We stayed twice in Maplewood resort in while we six friends went for a trip in Sikkim. I find the resort very homely & cozy.the owner & stuffs were very friendly.the view of gangtok from the restaurant is the best part of resort. Complimentary breakfast & ordered foods in other time were good. The place is quiet & close to the monastery as this is outside the main city & at top of gangtok.however, easy to get a shared taxi to main point of the city's MG Park. Take 30 ruppee each in taxi. So have not face any problem to travel in the city from the resort.so my rating is 4.7 out 5
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Date of stay: April 2019Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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NKG wrote a review Apr 2019
Kolkata (Calcutta), India23 contributions15 helpful votes
Average Budget friendly Hotel, average breakfast with very limited options, nice view from restaurant. Food is exceptionally good and courteous restaurant staffs, owner is also very helpful and nice person. For 4 to 5 members of families one nice family room is there.
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Date of stay: April 2019Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
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Response from August Anusha, Other at The Maplewood Resort & Spa
Responded 1 Sep 2020
Dear Guest, We thank you for taking time to review us.. We have improved our breakfast options as much as you have loved our other delicacies. Looking forward to seeing you soo. Stay safe❤
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Sindhura wrote a review Apr 2019
Bengaluru, India10 contributions13 helpful votes
Hotel is average and bathrooms are okay. Can get better. Food is not so great. They served us parathas and bread which was not good But front office staff are helpful. They kept our luggage for a day as we had to go to Lachung with minimum luggage. Biggest disadvantage is that its far from city. MG marg and other places are quite far.
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Date of stay: April 2019
Value
Rooms
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from August Anusha, Other at The Maplewood Resort & Spa
Responded 1 Sep 2020
Dear Guest, We thank you for choosing to stay with us. Regret the inconvenience caused to you. Will definitely look into improving our food standards. Looking forward to see you soon . Stay Safe.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Amazin76 wrote a review Mar 2019
Gangtok, India7 contributions2 helpful votes
Stayed in this hotel two times, the deluxe room is not so good but superior room is good ones. Its bit far from hustle & bustle of crowded market areas. Few tourist points as Tashiview point, banjakri falls is near from this hotel Food is delicious and service is excellent. Parking ok. Thank you.
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Date of stay: February 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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LOCATION
IndiaSikkimEast SikkimGangtok
NUMBER OF ROOMS
14
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THE MAPLEWOOD RESORT & SPA (Gangtok, Sikkim) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about The Maplewood Resort & Spa
Which popular attractions are close to The Maplewood Resort & Spa?
Nearby attractions include Tsomgo Lake (4.0 km), Ranka Monastery (4.9 km), and Hanuman Tok (2.6 km).
What are some of the property amenities at The Maplewood Resort & Spa?
Some of the more popular amenities offered include an on-site restaurant, free parking, and airport transportation.
Which room amenities are available at The Maplewood Resort & Spa?
Top room amenities include a minibar, a flat screen TV, and a desk.
What food & drink options are available at The Maplewood Resort & Spa?
Guests can enjoy an on-site restaurant, breakfast, and a snack bar during their stay.
Is parking available at The Maplewood Resort & Spa?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to The Maplewood Resort & Spa?
Conveniently located restaurants include Shuffle Momos, The Coffee Shop Restaurant, and Cafe Live & Loud.
Are there opportunities to exercise at The Maplewood Resort & Spa?
Yes, guests have access to a sauna during their stay.
Does The Maplewood Resort & Spa have airport transportation?
Yes, The Maplewood Resort & Spa offers airport transportation for guests. We recommend calling ahead to confirm details.
Does The Maplewood Resort & Spa offer any business services?
Yes, guests have access to meeting rooms and conference facilities during their stay.
Which languages are spoken by the staff at The Maplewood Resort & Spa?
The staff speaks multiple languages, including English and Hindi.
Are there any historical sites close to The Maplewood Resort & Spa?
Many travellers enjoy visiting Kabi Lungchok (3.5 km).