It was one of the most beautiful hotels I had been to. Neat, clean and with an amiable staff. The ambience and surroundings were excellent and the rooms had a very heritage kind of look to them with an electric fire place and all. The view of the valley from the rooms was spectacular. What impressed me more was the owner himself being there on the property and overseeing everything and occasionally interacting with the guests. It may not be recommended for senior citizens with mobility issues though since it has rooms on several levels entailing climbing stairs. The food was good too and the views from the dining area even better.
We stayed with our friends at hotel Denzong Residency Gangtok from 8th May for two nights . We had an excellent experience on all fronts . We stayed in the corner rooms on 3rd and 4th floors facing the mountains in the heritage wing . The view was absolutely fantastic. The Duty Manager Mr Saurabh and the Room incharge Ms Rebecca were most helpful and hospitable . The General Manager Mr Bikash Ghemraj was always around supervising the operations with personal care . Some of the food offerings were really delicious, especially the Continental sizzler and baked Yoghurt. This was our second visit to this beautiful property , always a pleasure to stay at this well placed and strategically located resort hotel. Would surely recommend this hotel to discerning travelers visiting Gangtok.…
Happened to visit welcome heritage Denzong regency with family in Gangtok after reading good reviews. However this was so embarrassing to note that had booked suite rooms from booking.com but provided lower category room. There is no AC provision in this hotel . You have to walk all the way to 4th floor as there is no lift in the hotel. And it was even worse because it was raining and you have to go through open stairs through rain . Worst part when trying to relax at late evening water was lavishly dripping from the ceiling on bed directly. Moreover response from booking manager lady and so called general manager was also ridiculous... Never recommended to stay in this property and clearly not more than one or two star property
We spend our holiday here, everything was good as we asked for ,Specially I have to mention Ms sonika , she is so polite and the way she taking care of our needs was just excellent .thank you. So my rating is 10 out of 10
Denzong Regency is a lovely place to stay in Gangtok . The rooms are spacious with view of the valley and the property is well maintained . The quality of food is good and the spread at Breakfast and Dinner was great . The staff were cordial and service was excellent . Special mention of Mr Sagar ( F& B Manager ) who goes out of way to make guest comfortable and enjoy the delectable food in the restaurant . He went out of way to prepare a local dish ( Ray Saag) for us which we loved and believe me it was on the house . Such gesture makes you remember them and come back again . Great hospitality and would surely recommend stay here no also enjoy the Casino in the Hotel with discounts for in house guest . Thanks Denzong regency for the lovely stay and making our holiday memorable.
Our stay was very comfortable.the room service was very good.the restaurant is very cozy and managed well.mr.Arunesh Ghanta was very caring and we'll behaved. Night sift arunesh very good any need help us.food was very tasty.we whold certainly make another trip to sterling gangtok next year. Thank you.
Beautiful property. one of the best ones at Gangtok.. Rooms are well maintained and spacious not ultra modern and not dated just the right mix. Food spread was decent, Deserts were good. I believe counter can have more options and it can change every day .. also in night they should have more options for counter. Miss Angel , Ashish and Rosi were taking care of our table are good , well dressed , well mannered and have good detail knowledge of menu . Over all one can choose this hotel without any doubt.. Cheers
I am very great full for the fine service. I visited Denzong for an event. All the staff were excellent. few of them that were very professional and great in making my stay memorable , Angel and Kesang gave great service both are very humble and communicate very nicely. Food, ambience and staff is fantastic.
I liked the location of the hotel - very close to the market and view points. The rooms are large and comfortable. Average Buffet available in morning and night. Morning Staff is courteous and Evening Staff seems busy in their own personal customers. Manager need more training how to handle the customers. we don't want free.
I couldn’t thank Denzong regency enough for offering one of the best experiences in terms of accommodation, food, recreation and hospitality. The best part is the location as it’s situated in the centre of Gangtok n everything is quite close. All the rooms have got a sprawling view of the Kanchenjunga. The property also offers spa & salon facilities, gymming centre and is a home to Deltin Denzong casino too. A big thanks to Mr. Vikas ( GM), Rebeca n the staff at the restaurant n reception for making our stay comfortable.