Mayfair Spa Resort & Casino, Gangtok
Lower Samdur Block Ranipool, Gangtok 737135 India
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$153
$124
Booking.com$124
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Trip.com$153
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Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
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Dining (64)
About
#19 of 399 hotels in Gangtok
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Nestled in the foothills of Himalayan Ranges and surrounded by green foliage, there lays a luxury sweet home with royal facilities and services in the capital city of Sikkim. Yes, MAYFAIR Spa Resort & Casino Gangtok or MAYFAIR Gangtok is a luxury home for those who come to explore the beauty of Mother Nature. Being a 5-star deluxe hotel surrounded by lush greenery, MAYFAIR Spa Resort & Casino is the pride of the city providing world-class accommodation to honeymooners, nature tour lovers and those who want to spend time in tranquility and luxury. The luxury hotel has total 68 rooms divided into executive rooms, cottages, suites and villas; while spa (award-winning spa facilities), multi-cuisine restaurant, bar facilities, indoor & outdoor games and above all casino make it an ideal destination to enjoy holidays in Gangtok, Sikkim; even entire North East. The home of India's First Five Star Deluxe Live On Shore Gaming Casino and a multiple award winning Spa, Mayfair Gangtok Spa Resort & Casino is a 48 acre large resort situated 10 km away from Sikkim’s capital city of Gangtok by a little known town of Ranipool.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Casino and Gambling
Game room
Kids stay free
Parking
Wifi
Hot bath
Outdoor pool
Fitness / spa changing rooms
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Entertainment staff
Table tennis
Indoor play area for children
Children Activities (Kid / Family Friendly)
Kids club
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Couples massage
Facial treatments
Full body massage
Head massage
Massage
Salon
Steam room
24-hour security
Baggage storage
Concierge
Newspaper
Butler service
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Air conditioning
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Bridal suite
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Classic
Business
Languages Spoken
English, Hindi
Location
Full view
40Car recommended
Grade: 40 out of 100
153Restaurantswithin 10 km
42Attractionswithin 10 km
1254Reviews20Q+A100Room tips
Reviews
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Excellent location. Spacious and clean rooms. Well-managed property. The staff was always smiling and ready to help. We appreciate the personal attention provided by Mr. Ravi Mahapatra and his team. The staff was accommodating and helpful. Special mention to Renuka, Dhanmaya, Rahman, and Srijana, who were always smiling and ready to help. The service and food quality was excellent. Will definitely visit again for more days. Must visit property in Gangtok.
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Date of stay: December 2022
Location
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
It was a wonderful stay for all of us. Special mention to the HR Mr Dibya and Ms Meda at the reception for warm welcome, hospitality and also helping us with the arrangements. It was in all a lovely stay.
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Date of stay: November 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from RAVI MAHAPATRA, General Manager at Mayfair Spa Resort & Casino, Gangtok
Responded 1 week ago
Namaskar !!! It was a pleasure to have you stay at MAYFAIR Spa Resort & Casino, Gangtok. recently. Thank you for taking the time to review us on Trip Advisor. We are glad to note that you have left with a positive impression of our product and services. Your generous comments will encourage us to do better. Thank you for the appreciative comments about our our hotel. We look forward to welcoming you back to your home in Gangtok! Best regards, Ravi Mohapatra Sr. Vice President MAYFAIR Spa Resort & Casino, Gangtok
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
+1
I couldn’t believe my eyes when I entered Mayfair Gangtok this time after almost a decade. It was beautiful then, now not anymore. A huge revamp is needed, which I guess is happening, but the construction work and the noise makes it very uncomfortable for the guests. It was dirty and noisy throughout our stay. We were there to celebrate our friend’s bachelorette. Room 414: They did give us a room upgrade but that only left us wondering if the room we actually booked would have been a better choice instead. The kettle plug, the door stopper, the card slot- nothing seemed to work. It was highly disappointing as Mayfair properties charge a fortune and overlook things like these. There was no hot water most times, and the wash basin was such that water splashed all over you when you use it. The staff was friendly and courteous though. However, during checkout, the receptionist asked us about our stay and when I mentioned these things, she seemed to pay no heed. It was as if she was merely fulfilling her duty and just uttered the words ‘How was your stay?’ like a recorded machine. She had no interest in the feedback. Another extremely unprofessional act was the fact that they did not receive a single call when I tried calling them after booking a room, as I had certain queries. I left Whatsapp messages but there was no reply either. I visited Mayfair, Siliguri as well as Mayfair, Darjeeling this very year. Siliguri was nice I guess since it’s new, and Darjeeling was a complete disaster much like Gangtok. You really need to amp up your game, or else I guess Mayfair will soon lose its charm, which it already has in my eyes. You are literally fleecing your guests and the amount you charge is totally not worth it.…
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Date of stay: November 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from RAVI MAHAPATRA, General Manager at Mayfair Spa Resort & Casino, Gangtok
Responded 1 week ago
Dear Ms. Priyanka, Greetings from Mayfair Gangtok..!! We sincerely apologize to you for the inconvenience caused to you during your stay. And we assure you that this will not be repeated further. We strive to provide the best service to our guests, but we short fall of the same sometimes. We hope and assure you that you will see the improvement and enjoy you time with us with an whenever your trip brings you back to Gangtok. Warm Regards, Ravi Mohapatra Sr. Vice President
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The Place was Fantastic. I enjoyed my stay as the Hotel has a great view. Great facilities, interior was fantastic. Staffs are amazing with excellent hospitality attitude. Food was fantastic, room service was really helpful. Thank you
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Date of stay: November 2022Trip type: Travelled on business
Rooms
Location
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Room Tip: Must Visit
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from RAVI MAHAPATRA, General Manager at Mayfair Spa Resort & Casino, Gangtok
Responded 2 weeks ago
Dear Sir, Namaskar !!! It was a pleasure to have you stay at MAYFAIR Spa Resort & Casino, Gangtok. recently. Thank you for taking the time to review us on Trip Advisor. We are glad to note that you have left with a positive impression of our product and services. Your generous comments will encourage us to do better. Thank you for the appreciative comments about our our hotel. We look forward to welcoming you back to your home in Gangtok! Best regards, Ravi Mohapatra Sr. Vice President MAYFAIR Spa Resort & Casino, Gangtok
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We are a family of 3 that was visiting Gangtok. After seeing the city we came back to the hotel before 3pm and decided to see if we could make appointments to each get a massage. They were able to accommodate all 3 of us timely, we received a foot massage(30 mins), Swedish massage and Balinese massage(60 mins). The facility is nice and clean. Once our massage was done we went into the Sauna and then steam room and were able to take a shower after. We are all so relaxed and have no complaints. Thank you for having us!
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
1 Helpful vote
Helpful
Response from RAVI MAHAPATRA, General Manager at Mayfair Spa Resort & Casino, Gangtok
Responded 3 weeks ago
Dear Sir/ Maam, Namaskar !!! It was a pleasure to have you stay at MAYFAIR Spa Resort & Casino, Gangtok. recently. Thank you for taking the time to review us on Trip Advisor. We are glad to note that you have left with a positive impression of our product and services. Your generous comments will encourage us to do better. Thank you for the appreciative comments about our our hotel. We look forward to welcoming you back to your home in Gangtok! Best regards, Ravi Mohapatra Sr. Vice President MAYFAIR Spa Resort & Casino, Gangtok
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It is a super luxurious property resembling Palace, with mind-boggling landscape, well spaced rooms and Villas. Food was sumptuous, staff quite courteous and cooperative. It is very well maintained and has Casino facility for entertainment. If you are visiting Gangtok, I would recommend you to stay at least two days to carry nice memories. On revisit, I will stay at Mayfair for sure.
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Date of stay: November 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from RAVI MAHAPATRA, General Manager at Mayfair Spa Resort & Casino, Gangtok
Responded 4 weeks ago
Dear Sir, Namaskar !!! It was a pleasure to have you stay at MAYFAIR Spa Resort & Casino, Gangtok. recently. Thank you for taking the time to review us on Trip Advisor. We are glad to note that you have left with a positive impression of our product and services. Your generous comments will encourage us to do better. Thank you for the appreciative comments about our our hotel. We look forward to welcoming you back to your home in Gangtok! Best regards, Ravi Mohapatra Sr. Vice President MAYFAIR Spa Resort & Casino, Gangtok
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We visited this place in nov 1st week and it is such a huge place in mountains that we forget that we are not in plains it has all the facilities a resort can offer inc casino the food and decor is like north eastern touch top notch rooms are pretty nice
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from RAVI MAHAPATRA, General Manager at Mayfair Spa Resort & Casino, Gangtok
Responded 4 weeks ago
Dear SIR, Namaskar !!! It was a pleasure to have you stay at MAYFAIR Spa Resort & Casino, Gangtok. recently. Thank you for taking the time to review us on Trip Advisor. We are glad to note that you have left with a positive impression of our product and services. Your generous comments will encourage us to do better. Thank you for the appreciative comments about our team members and our hotel. We look forward to welcoming you back to your home in Gangtok! Best regards, Ravi Mohapatra Sr. Vice President MAYFAIR Spa Resort & Casino, Gangtok
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The property is great and beautiful. Room are large and comfortable. But there is no view from the room. Food is also nice. Its little down from gangtok. The staff are friendly and helpful. The villas are really huge nbot for a single couple.
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Date of stay: November 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from RAVI MAHAPATRA, General Manager at Mayfair Spa Resort & Casino, Gangtok
Responded 4 weeks ago
Dear Madam / SIR, Namaskar !!! It was a pleasure to have you stay at MAYFAIR Spa Resort & Casino, Gangtok. recently. Thank you for taking the time to review us on Trip Advisor. We are glad to note that you have left with a positive impression of our product and services. Your generous comments will encourage us to do better. Thank you for the appreciative comments about our team members and our hotel. We look forward to welcoming you back to your home in Gangtok! Best regards, Ravi Mohapatra Sr. Vice President MAYFAIR Spa Resort & Casino, Gangtok
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Great stay with amazing service and facilities. Heated pool was an additional comfort. Meda and Anshul at the reception were really helpful throughout the stay. Good quality and taste could be a little better. Overall an amazing place to relax and enjoy.
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Date of stay: November 2022Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
Response from RAVI MAHAPATRA, General Manager at Mayfair Spa Resort & Casino, Gangtok
Responded 4 weeks ago
Dear Madam / SIR, Namaskar !!! It was a pleasure to have you stay at MAYFAIR Spa Resort & Casino, Gangtok. recently. Thank you for taking the time to review us on Trip Advisor. We are glad to note that you have left with a positive impression of our product and services. Your generous comments will encourage us to do better. Thank you for the appreciative comments about our team members and our hotel. We look forward to welcoming you back to your home in Gangtok! Best regards, Ravi Mohapatra Sr. Vice President MAYFAIR Spa Resort & Casino, Gangtok
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Despite specifying Gluten allergy they couldn't make anything worth eating, we had to provide our own bread and flour for preparation, something not expected from a five star property, several places within the property are under renovation, Rooms are spacious but cleanliness is an issue, our balcony was completely in dust, even after room cleaning was done. staff is courteous, Mr. Abhijit from front office helped us with errands.
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Helpful
PRICE RANGE
$125 - $169 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
mayfair gangtok hotel gangtok
LOCATION
IndiaSikkimEast SikkimGangtok
NUMBER OF ROOMS
68
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Claim Your ListingMAYFAIR SPA RESORT & CASINO, GANGTOK (Sikkim) - Resort Reviews, Photos, Rate Comparison - Tripadvisor
Frequently Asked Questions about Mayfair Spa Resort & Casino, Gangtok
Which popular attractions are close to Mayfair Spa Resort & Casino, Gangtok?
Nearby attractions include Rumtek Monastery (2.8 km), Tsomgo Lake (4.7 km), and Ranka Monastery (3.3 km).
What are some of the property amenities at Mayfair Spa Resort & Casino, Gangtok?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Mayfair Spa Resort & Casino, Gangtok?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Mayfair Spa Resort & Casino, Gangtok?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Mayfair Spa Resort & Casino, Gangtok?
Yes, free parking is available to guests.
What are some restaurants close to Mayfair Spa Resort & Casino, Gangtok?
Conveniently located restaurants include Shuffle Momos, The Coffee Shop Restaurant, and Cafe Live & Loud.
Are there opportunities to exercise at Mayfair Spa Resort & Casino, Gangtok?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does Mayfair Spa Resort & Casino, Gangtok have airport transportation?
Yes, Mayfair Spa Resort & Casino, Gangtok offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Mayfair Spa Resort & Casino, Gangtok?
Yes, dry cleaning and laundry service are offered to guests.
Does Mayfair Spa Resort & Casino, Gangtok offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Mayfair Spa Resort & Casino, Gangtok?
The staff speaks multiple languages, including English and Hindi.