We noticed that you're using an unsupported browser. The Tripadvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Grand Serenaa Hotel & Resort

Save
Share
164/1 Pondicherry-Tindivanam Road Thiruchitrambalam Rd, Pondicherry 605111 India
Expedia.com
Hotels.com
Travelocity
Orbitz.com
Agoda.com
ZenHotels.com
View all 10 deals
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Other miscellaneous taxes and hotel fees which are not fixed or due at time of booking may be payable at the property at time of stay. Please see our partners for more details.
Traveller (133)
Room & Suite (39)
Dining (6)

About

#45 of 229 hotels in Pondicherry
Location
Cleanliness
Service
Value
Seeking out for a place outside your home and still feel home?. An ideal ambience with the perfect combination of an iconic design and modern luxury bids you for an extraordinary experience at Grand Serenaa Puducherry. Detaching one from the hustle - bustle environment of the cities and for those who are looking our for a revitalizing, it is high time that you check out on our resort - style accommodation suiting the best of your choices. Grand serenaa is a simple yet a modern resort away from the city. a perfect choice for all your occasions - meetings, conferences, wedding or a vacation under a single roof.
Read more
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Children Activities (Kid / Family Friendly)
Airport transportation
Wifi
Indoor pool
Outdoor pool
Restaurant
Breakfast buffet
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Dry cleaning
Laundry service
Show more
Room features
Air conditioning
Room service
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
224Reviews7Q+A64Room tips
Traveller rating
  • 81
  • 78
  • 36
  • 13
  • 16
Time of year
Traveller type
Language
Selected filters
  • Filter
  • English
Popular mentions
Krishnan wrote a review Jul 2021
Coimbatore District, India4 contributions
Relax & good holiday place. Enjoy with your family during your weekends. Clean swimming pool and good gardening surrounded. Restaurents are good taste and children place to play area. Ideally gd time passing place.
Read more
Date of stay: March 2021
Helpful
Share
RangarajanG wrote a review Apr 2021
Chennai (Madras), India43 contributions16 helpful votes
I find the staff are least concerned about precaution n safety on Covid19. Most of housekeeping staffs are not wearing masks. Only front desk n restaurant staff are wearing masks. No hand sanitizer in vantage point. No temperature checks. Overall seems to be high risk n low concern on Covid19. With regard to WiFi, less said the better. 95 % time internet is down. Unreliable.
Read more
Date of stay: April 2021Trip type: Travelled with family
Helpful
Share
Hiten wrote a review Jan 2021
Auroville, India1 contribution1 helpful vote
We have checked in on 2nd jan , by entering in main gate we were so happy to see ambience , but when it came to service it was pathetic I can write whole essay on their worst part but few is as below !! Swimming pool was so dirty , water was so dirty one can't go inside , on inquirer we came to k ow bcos of 31st party it was like that , after that in room no 317 I hv complained about stinking in bathroom but it was not take care , the exhorts system was not working ! There was no set up fir towel and toiletries I hv to call them 10 time for same and than it came ! For cleaning staff they dnt change linen on request we have demand 2 times in 4 days but all in vain they dnt want to listen us ! About breakfast spread was not good but the Dosa guy was so sweet he was the only person who was serving us ! Food is so-so sone time we were so tired so we have to take food inside otherwise no chance ! When it comes to open area main entrance for going in room was slippery and 2 of my friends fell down bcos of this ! Anyways dnt want to write more as just met their boss ans he rest assured me he will look in to this matter and assured to resolve for other members at least ! Hiten
Read more
Date of stay: January 2021Trip type: Travelled with friends
1 Helpful vote
Helpful
Share
aakash jain wrote a review Oct 2020
4 contributions1 helpful vote
We booked 2 suite rooms for 8 people from October 2-4 The service was pathetic Room is worthless No response for room service. No response from manager. Food is average To grand Serena resort. If you can’t give service to guest. Plz don’t take bookings
Read more
Date of stay: October 2020Trip type: Travelled with friends
1 Helpful vote
Helpful
Share
saintavi wrote a review Feb 2020
Patna, India167 contributions32 helpful votes
Stayed there for one night during road trip. Beautifully maintained property, quiet surroundings. Housekeeping was excellent. Rooms are large in size with an adjoining seat out area. Food was good. Lots of greenery around.
Read more
Date of stay: October 2019Trip type: Travelled with family
2 Helpful votes
Helpful
Share
Response from Hotel H, General Manager at Grand Serenaa Hotel & Resort
Responded 18 Mar 2020
Dear Guest, I would like to thank you for time you have spared to share your experience with us. We are indeed very grateful to you, to have helped us to throw light on areas which valued guests like you expect at our resort. Thank you for your valuable feedback. We believe in the principal that Guests is the most important person at our premises and it is our endeavor that we will continue to work towards total guests comfort at all times. Looking forward to welcoming you again at our resort. With Warm Wishes and Regards. Murugan V General Manager Grand Serenaa Hotel & Resorts
Read more
Previous
123456
PRICE RANGE
US$31 - US$67 (Based on Average Rates for a Standard Room)
LOCATION
IndiaUnion Territory of PondicherryPondicherry
NUMBER OF ROOMS
70
Is This Your Tripadvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing
Frequently Asked Questions about Grand Serenaa Hotel & Resort
Which popular attractions are close to Grand Serenaa Hotel & Resort?
Nearby attractions include Sadhana Forest (1.2 km), Ma Pondy Cherie (7.9 km), and Matrimandir (2.5 km).
What are some of the property amenities at Grand Serenaa Hotel & Resort?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Grand Serenaa Hotel & Resort?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Grand Serenaa Hotel & Resort?
Yes, free parking is available to guests.
What are some restaurants close to Grand Serenaa Hotel & Resort?
Conveniently located restaurants include Finz, Tea Hut Sadhana Forest, and Auroville Bakery.
Are there opportunities to exercise at Grand Serenaa Hotel & Resort?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Does Grand Serenaa Hotel & Resort have an airport shuttle?
Yes, Grand Serenaa Hotel & Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Grand Serenaa Hotel & Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Grand Serenaa Hotel & Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Grand Serenaa Hotel & Resort?
Many travellers enjoy visiting Church Of Our Lady Of Good Health (5.4 km).
Is Grand Serenaa Hotel & Resort accessible?
Yes, it offers wheelchair access. For specific enquiries, we recommend calling ahead to confirm.