This hotel is just opposite to Puducherry railway station . Clean , well maintained rooms , and very cordial staff. All the major tourist locations are nearby , and beach is around 600 m from the hotels. It was a wonderful stay in an affordable price.
The rooms are good! Bathrooms are clean and hygienic! The staff is awesome! Loved the stay at hotel ! Thank you treebo for making our stay perfect! The location of the hotel is in heart of the city !everything is close by!
The place is located close to the beach and churches. Rooms are cleaned but need deep-cleaning, the telephone, kettle and table were not cleaned for a longtime and it was apparent. Bathroom was ok but everything needs a deep clean because it smells like old soaked wood inside the room.
Supporting and friendly staff. Amazing rooms .Good location. Wide spread of breakfast. Overall had a wonderful stay, Nice outlook. Close to French Quarter.Very close to all the nearby major places Aurobindo ashram or Promenade beach,
Hotel located right opposite to the railway station. Big and comfortable rooms. Clean bathrooms. Amenities such as towels, extra pillows and bathroom kit could have been provided. They were responsive , helpful and the overall service was good.
One of the staff members was unnecessarily arguing with my two of my business associates who have come to meet me. They just came to my room and complained about the staff. To avoid unnecessary commotion, all of us immediately left outside to have dinner. But, that rude staff was talking about rules non-stop. Sheer nonsense.
We stayed for 2 nights, rooms were stinking. Poor Cleanliness, average rooms not maintained. Seepage on walls, old noisy AC. Complimentary breakfast was good. Overall average hotel for stay. We stayed in the same hotel in 2019 at that time everything was great but they have not maintained the quality over the period of time.
I booked a room and paid for it over the phone from overseas. It was for my parents who had a very pleasant stay. They were quite happy with the check in, the room, the bathroom, the breakfast, the restaurant and service from the staff. Thanks for making their stay a memorable one.
We stayed here last night rooms where good and clean. But the water glasses, coffe mugs where not at all cleaned properly. The room they gave was facing the main road so that during our night saty it was so noisy couldn't sleep well. The restaurant food was awful not at all to the standards and breakfast was also ok only. We requested for a late check-out while check-in itself initially they accepted but refused during the check-out time.
These guys do not have any ethics, no respect to the customers. I made my Pondicherry booking well in advanced, paid 50% of the amount and got confirmation too. But when I reach the hotel along with my family at night around 11PM, they said no room available due to over booking. They started arguing saying we are not responsible for Treebo bookings. You go and check with Treebo. Treebo is their group of companies and I made booking via their customer support only. They don't provide any solution, all they say is not our mistake. They know it was overbooking 1 day ahead, but they never informed us. Such a careless management. Never ever book Treebo hotels, irresponsible management.
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