The Sunway Manor

The Sunway Manor

155/D, 100 Feet Rd Mudaliarpet, Pondicherry 605004 India
Traveller (278)
Superior Room with Twin Bed
Room & Suite (180)
RA - Swimming Pool
Pool & Beach (34)

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Fully refundable before Fri, 31 May
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Get rewarded with One Key
₹5,600
Fully refundable before Fri, 31 May
Get rewarded with One Key
₹5,209
Fully refundable before Thu, 30 May
Multiple ways to pay
₹4,312
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.

About

4.0
#25 of 182 hotels in Pondicherry
3.7 of 5 bubbles
Location
4.3 of 5 bubbles
Cleanliness
4.3 of 5 bubbles
Service
4.2 of 5 bubbles
Value
THE SUNWAY MANOR - IT'S A LOT MORE THAN JUST A PLACE TO STAY. It features a contemporary ambience that is blended with traditional South Indian hospitality. Located in the city center, it presents 61 aesthetically designed spacious rooms, OPEN HOUSE - 24 Hour Restaurant, GARDENIA - Multi Cuisine Restaurant, LE VERANDA - Open Sky, DELICE - Cake Shop, ASTA - Bar, Spacious Banquet Halls, PALI - Spa & Fitness Studio, RA - swimming pool, kids' play area, biggest parking, etc., which suit your leisure and business requirements. Opulent in decor and detailed in needs ensure an unforgettable experience.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Game room
Table tennis
Children Activities (Kid / Family Friendly)
Valet parking
Wifi
Indoor pool
Outdoor pool
Bar / lounge
Coffee shop
Restaurant
Breakfast buffet
Board games / puzzles
Video game console
Kids pool
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
24-hour security
Concierge
Doorperson
24-hour front desk
Dry cleaning
Laundry service
Room features
Air conditioning
Desk
Room service
Bottled water
Electric kettle
Flatscreen TV
Complimentary toiletries
Hair dryer
Wake-up service / alarm clock
Room types
Pool view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
3.0 of 5 stars
HOTEL STYLE
Green
Luxury
Languages Spoken
English, Hindi, Tamil

Location

155/D, 100 Feet Rd Mudaliarpet, Pondicherry 605004 India
730Reviews26Q+A100Room tips
Traveller rating
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Detailed Reviews
DineshKathiresan wrote a review Jul 2022
Chennai (Madras), India24 contributions
5.0 of 5 bubbles
A pleasant place for family stay. Staffs are particularly very polite and helpful and moreover the service standards are top notch equivalent to a 5 star hotel. Fine service started right from the first person you meet (the valet driver and security). The front office staff Arun was very professional and helpful. The breakfast buffet spread was lavish with good mix of food choices and was very tasty. The staff at the restaurant was extremely polite and always had a smile on their face. Rooms were clean and very comfortable bed. Overall one of the best place to stay in Pondicherry.
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Date of stay: July 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Traveller78 wrote a review Nov 2020
Mumbai, India4 contributions
4.0 of 5 bubbles
I stay often in the property. They have an amazing team from the front desk to the restaurants and house keeping.

The hotel is doing a very good work considering low occupancy due to current pandemic and ensure they manage their costs of operations and also service the guest with least inconvenience.

We stayed for 4 days and it was very comfortable. The food is good. The check in and check out is hassle free.

They have only few rooms operational due to current situation. All of then are single bed. They should open some twin bed rooms also.

The hotel is always clean. Beds are well done. Applaud to the team at Sunway.
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Date of stay: November 2020Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
KrupakarRamanathan wrote a review Feb 2024
Coimbatore, India76 contributions10 helpful votes
5.0 of 5 bubbles
The hotel is very good. Easily accessible - Situated in the ECR – 100 ft. Road. Ample parking space and valet parking is available. Nice ambiance. The rooms are very neat, spacious, well maintained and Centrally Air conditioned. Courteous staff. Non Smoking rooms are available on request.'Ceramic' multi cuisine restaurant serves Tasty Buffet Breakfast and the spread is excellent. I would recommend this hotel for upcoming travelers.
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Date of stay: February 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
5.0 of 5 bubblesService
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
altaf5555 wrote a review Mar 2020
Colombo, Sri Lanka6 contributions
+1
1.0 of 5 bubbles
The pictures on this hotel are deceiving. My room i checked into did not seem like it was cleaned. The sheets and pillows were dirty and old, did not look like they were changed for a while, the bed head had a lot of hairs on it, some even looks like pubic hair. The mugs had coffee stains, the furniture was old, the white towels were actually brown in color dirty and old. I checked in and immediately wanted to go out which we did and the entire meal we spoke about how unclean the room looked. The toilet was smelly and the tub was very dirty.

We got back to the hotel and immediately checked out. The hotel was not willing to give us a refund even though i showed them the pictures and explained to them how dirty it looked. They offered us another room but when i checked in the reception told me that my room was an upgrade to an executive suite. I told them that if this was the executive suite i did not want to see how bad a lower level room was. We left the hotel knowing that we may need to drive back to chennai if we could not find another hotel given that it was a saturday evening. The thought of sleeping in the room was definitely out of the question.

Bookings.com the pictures of the hotel needs to be updated. Any positive comments of this hotel is probable written by the owners or staff.
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Date of stay: February 2020
3.0 of 5 bubblesLocation
1.0 of 5 bubblesService
1.0 of 5 bubblesSleep Quality
Room Tip: Do not recommend this hotel
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Sunway Manor, General Manager at The Sunway Manor
Responded 2 Nov 2020
Dear Guest, Vanakkam, from The Sunway Manor!!! Thank you for taking out your time and sharing your feedback as it is really important for us to know how our guests experiencing their stay. At the onset, I would like to apologize profusely for the discomfort caused during your visit to the hotel. This is not the experience that we would ever want the guests to have in our care. We take great pride in ensuring that our guests always have impressive and great stay. Unfortunately, we did not meet your or our own expectations during your stay. So, I have personally taken this up for necessary action and measures to ensure that there should be no such grave dissatisfaction from the guest point of view or any similar situation to occur in the hotel. Thank you once again for sharing your feedback as we look forward to host you brilliantly. Please let me know if I can be of any assistance in future. Thanks & Regards Dhivya Asst Manager Front Office
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mani g wrote a review Oct 2022
1 contribution
1.0 of 5 bubbles
Bad. Never ever will recommend this hotel. Need good renovation, paid 8k for this and it is of absolute waste. Shower needs attention, lawn view is so bad and boring. Dinner was charged at 1100 per person and it is not good either. Even competitor hotels only charge 1000 per person with better food and ambience. Breakfast was complimentary but not impressive either. So mediocre. No universal port changing is available in the room and kettle was rusted. Pretty disgusting experience for us tbh.
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Date of stay: October 2022Trip type: Travelled as a couple
Room Tip: Avoid this hotel if not renovated
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Niro wrote a review Jan 2020
Redbridge, United Kingdom16 contributions3 helpful votes
2.0 of 5 bubbles
We booked 3 rooms for an overnight stay in December. I was deeply disappointed in the state of the rooms. The actual rooms were well decorated, however the bathrooms were disgusting. There was an incredibly unpleasant smell coming from all 3 bathrooms of the rooms we had booked and the bathrooms did not feel clean at all. There were fancy shower installations, however they were so badly maintained, they had rusted, so that I almost fell over every time I tried to turn on and turn off the shower. I would not recommend this hotel to anyone I know and would warn them to steer clear.
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Date of stay: December 2019
1.0 of 5 bubblesValue
2.0 of 5 bubblesLocation
3.0 of 5 bubblesService
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from TheSunwayManor, Sr.Front Office Executive at The Sunway Manor
Responded 15 Jan 2020
Dear Ms.Niroshehaa, Vanakkam, As we continue to improve our hotel and services, comments such as yours provide us with valuable feedback in identifying areas that concern our guests. It was a pleasure having you stay with us and we look forward to the pleasure of welcoming you back on your next visit with improved services. Thank you for sharing your review of our hotel on this forum. With regards Dhivya.M Sr.Front Office Executive
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Report response as inappropriate
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Madhusudan R wrote a review Oct 2021
Chennai (Madras), India3 contributions
4.0 of 5 bubbles
Over all was good . Some areas of improvement were bathrooms are not that good its not clean too. Better planning in room service.
Breakfast buffet was good it had a good spread
North Indian food can be better on in-room dining .
Swimming pool is good
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Date of stay: October 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from The Sunway Manor, General Manager at The Sunway Manor
Responded 29 Oct 2021
Dear Guest We thank you for taking time and write a review about your experience with us, We had shared your feedback with our team about the rooms cleanliness and room service menu adding north indian dishes. We will definitely consider your suggestion and try to implement wherever necessary. We are happy to see your feedback about sw.pool and our buffet breakfast spread and can also see that your overall stay was good. It was a pleasure having you with us and we will look forward to welcoming you back on your next visit with improved services. Thank you Basha.S Assistant Manager-Front Office
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Mrs seshan wrote a review Jan 2022
Mumbai, India9 contributions4 helpful votes
3.0 of 5 bubbles
Had taken back n leg massage but after the massage lower back got stiff and pained . The leg massage was charged 800 n back 1000 yet the leg massage was done only back side not front side which was strange . I regretted taking massage as there was no lower back pain before and after taking it became worse. Surely the woman doesn't know the correct hand pressure and technique and it's just lots of oil application on body simply.
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Date of stay: January 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
OMO wrote a review Apr 2022
Hope Island, Australia155 contributions77 helpful votes
3.0 of 5 bubbles
I picked this hotel as it had good reviews. I am sure the reviews are from locals or traveling within India.
The rooms were ok size as was the bathroom. Shower was always hot and powerful but due to the hard water had a lot of scaling to the hardware.
Beds was large and comfortable.
The whole hotel I felt needs a complete refurb as it is looking very tired and also the reception staff need an update on greeting customers, not one happy face in sight, except Arun and the restaurant staff.
A reasonable choice for breakfast and dinner but not upto usual 4/5* standard.
Internet was slow and kept dropping out.
This Hotel is Not for westerners!
( Just to confirm I am Indian!)
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Date of stay: April 2022Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
RD wrote a review Sept 2023
2 contributions1 helpful vote
1.0 of 5 bubbles
Worst experience with the staff particularly the manager Lawrance. Booked a hall and dining for family function but they sold the dining room to another person without our knowledge and served us lunch outside a toilet waiting room with handwash inside small toilets. Food service was poor and not as advertised for the high charges. Will never ever recommend this place to anybody for their cheap double standards and flawed service.
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Date of stay: September 2023
1.0 of 5 bubblesValue
1.0 of 5 bubblesLocation
1.0 of 5 bubblesService
Trip type: Travelled with family
Room Tip: Staff have cheap Double standards Not worth for money
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Traveler65782561965 asked a question Jun 2023
1 contribution1 helpful vote
Do they have buffet lunch on all days
pmnitie asked a question Mar 2019
Bengaluru, India15 contributions2 helpful votes
Will accommodation provided for Driver's?
Answer from Sudhir N
14 contributions4 helpful votes
No. Driver will have to sleep in vehicle.
Journey798661 asked a question Jan 2019
1 contribution
Do you have a private beach too?
7 contributions1 helpful vote
No, they don't have private beach but they have nice swimming pool and beach is not so far.
arika wrote a tip Jan 2024
Noida, India1 contribution
1.0 of 5 bubbles
"Don't visit the property "
Read full review
RD wrote a tip Sept 2023
2 contributions1 helpful vote
1.0 of 5 bubbles
"Staff have cheap Double standards Not worth for money "
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anurag j wrote a tip Jun 2023
Gurugram (Gurgaon), India20 contributions5 helpful votes
4.0 of 5 bubbles
"This hotel is near to paradise beach. So do plan to visit it."
Read full review
VKR wrote a tip Dec 2022
Chennai (Madras), India170 contributions46 helpful votes
3.0 of 5 bubbles
"Parking is good. Very ideally located places"
Read full review
mani g wrote a tip Oct 2022
1 contribution
1.0 of 5 bubbles
"Avoid this hotel if not renovated"
Read full review
Not the right property for you?
There are more places to choose from in the Pondicherry area.
PRICE RANGE
₹3,832 - ₹5,165 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
the sunway grt grand pondicherry hotel pondicherry
FORMERLY KNOWN AS
The Sunway GRT Grand Pondicherry
LOCATION
IndiaUnion Territory of PondicherryPondicherry
NUMBER OF ROOMS
61
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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THE SUNWAY MANOR (Pondicherry) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about The Sunway Manor
Which popular attractions are close to The Sunway Manor?
Nearby attractions include Sadhana Forest (7.9 km), Arulmigu Manakula Vinayagar Temple (3.3 km), and Seaside Promenade (3.3 km).
What are some of the property amenities at The Sunway Manor?
Some of the more popular amenities offered include an indoor pool, free breakfast, and an on-site restaurant.
Which room amenities are available at The Sunway Manor?
Top room amenities include air conditioning, a flat screen TV, and a desk.
What food & drink options are available at The Sunway Manor?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Sunway Manor?
Yes, free parking and valet parking are available to guests.
What are some restaurants close to The Sunway Manor?
Conveniently located restaurants include Finz, Tea Hut Sadhana Forest, and Pavilion.
Are there opportunities to exercise at The Sunway Manor?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at The Sunway Manor?
Yes, dry cleaning and laundry service are offered to guests.
Does The Sunway Manor offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at The Sunway Manor?
The staff speaks multiple languages, including English, Hindi, and Tamil.
Are there any historical sites close to The Sunway Manor?
Many travellers enjoy visiting Vedapureeswarar Temple, Puducherry (2.2 km), Church Of Our Lady Of Good Health (3.3 km), and Arikamedu Archaeological Site (2.1 km).
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