A pleasant place for family stay. Staffs are particularly very polite and helpful and moreover the service standards are top notch equivalent to a 5 star hotel. Fine service started right from the first person you meet (the valet driver and security). The front office staff Arun was very professional and helpful. The breakfast buffet spread was lavish with good mix of food choices and was very tasty. The staff at the restaurant was extremely polite and always had a smile on their face. Rooms were clean and very comfortable bed. Overall one of the best place to stay in Pondicherry.
Sunway Manor buffet is the best in Pondicherry. Full marks on all fronts: ambience, service, cleanliness, variety of food etc Spread was good. Dum biriyani was too good. Desserts were superb. Service was excellent and very professional. No one can match Sunway as of today.
I picked this hotel as it had good reviews. I am sure the reviews are from locals or traveling within India. The rooms were ok size as was the bathroom. Shower was always hot and powerful but due to the hard water had a lot of scaling to the hardware. Beds was large and comfortable. The whole hotel I felt needs a complete refurb as it is looking very tired and also the reception staff need an update on greeting customers, not one happy face in sight, except Arun and the restaurant staff. A reasonable choice for breakfast and dinner but not upto usual 4/5* standard. Internet was slow and kept dropping out. This Hotel is Not for westerners! ( Just to confirm I am Indian!)
Had taken back n leg massage but after the massage lower back got stiff and pained . The leg massage was charged 800 n back 1000 yet the leg massage was done only back side not front side which was strange . I regretted taking massage as there was no lower back pain before and after taking it became worse. Surely the woman doesn't know the correct hand pressure and technique and it's just lots of oil application on body simply.
The stay was okay. There was nothing as such to complain about, but there was nothing exceptional either. The property is near the highway so you need to travel a little bit if you want to go the happening places in town. The ambience of the place is okay, but the loction was the only downside for us.
Over all was good . Some areas of improvement were bathrooms are not that good its not clean too. Better planning in room service. Breakfast buffet was good it had a good spread North Indian food can be better on in-room dining . Swimming pool is good
I stay often in the property. They have an amazing team from the front desk to the restaurants and house keeping. The hotel is doing a very good work considering low occupancy due to current pandemic and ensure they manage their costs of operations and also service the guest with least inconvenience. We stayed for 4 days and it was very comfortable. The food is good. The check in and check out is hassle free. They have only few rooms operational due to current situation. All of then are single bed. They should open some twin bed rooms also. The hotel is always clean. Beds are well done. Applaud to the team at Sunway.
We came out for a weekend stay after long time. Due to lockdown we couldnt go anywhere. So we came to Sunway as we came here before. We were very concerned about the cleaning after covid . But in sunway we they have been following those terms of cleaning. We stayed just one night. A la cart restayrant & room service only available. Swimming pool / gym isn't available due to covid itseems . Overall it was a nice stay.
The pictures on this hotel are deceiving. My room i checked into did not seem like it was cleaned. The sheets and pillows were dirty and old, did not look like they were changed for a while, the bed head had a lot of hairs on it, some even looks like pubic hair. The mugs had coffee stains, the furniture was old, the white towels were actually brown in color dirty and old. I checked in and immediately wanted to go out which we did and the entire meal we spoke about how unclean the room looked. The toilet was smelly and the tub was very dirty. We got back to the hotel and immediately checked out. The hotel was not willing to give us a refund even though i showed them the pictures and explained to them how dirty it looked. They offered us another room but when i checked in the reception told me that my room was an upgrade to an executive suite. I told them that if this was the executive suite i did not want to see how bad a lower level room was. We left the hotel knowing that we may need to drive back to chennai if we could not find another hotel given that it was a saturday evening. The thought of sleeping in the room was definitely out of the question. Bookings.com the pictures of the hotel needs to be updated. Any positive comments of this hotel is probable written by the owners or staff.…
Had a great stay in Sunday Manor. Good location, great staff team, neat and clean, good gym and indoor games and delicious breakfast and other meals. They arranged nice transport for city tours and airport drop.