Before you start reading my review kindly check my credentials. I have 100+ reviews and writing since 2009. I have wide experience of travelling all with my family (no solo/ group tours). In my blogging, never ever I wrote anything bad about ant hotel, restaurant as I find the people are good in India in travel industry. May be some are very warm some are less but it is OK. I never feel humiliated.Never ever I encountered this type of rude arrogant & disrespectful hotel staff and policy towards customers. I booked a premium room in this hotel as we are travelling as couple and 14 yrs child and the room photo and description showed as 1 big double bed and 1 single bed and room capacity 2 adults + 2 kids which was more than sufficient for us as were three only. There were 2 options as EP, CP. We booked with breakfast. As we reached there, while checking in the hotel staff asked for Rs 2000/- per night with all taxes for an extra person. We were shocked and told we booked premium room (2+1 bed) because we are 3 and anyway the room capacity is of 4. He talked and insisted very rudely. We requested then to shift us to Standard room and adjust the rent as we are exceeding our budget, He did not listen, Then we requested that give us 'only room' we do not need breakfast then also it will not burden us financially. They did not accommodate that also. After arriving a beautiful place like Puducherry our mood totally spoilt. They made us to pay Rs 4000/- for 2 nights. In our 2 days stay we found 2 more families with same experience. So please choose this hotel carefully and fill number of people correctly. They will squeeze your money like anything and not at all cooperative. The hotel is very good infrastructure wise but as the saying goes" It is the people who makes your stay memorable not the house/ hotel". In that front they failed miserably. Now it is up to you whether you will choose this place. Keep on reading my other reviews. Thanks for your time…
Hotel is centrally located from all major tourist spots. This is an old hotel as was evident from the room we stayed in but was well maintained. All basic amenities were available in the room. The hotel has nice interior decor with rooms on all four sides and good space in the center. There is a multi cuisine restaurant at the ground floor where you can have a-la-carte options for lunch/ dinner but veg options are very limited. Breakfast buffet was also served in this restaurant only and the variety and taste was good but could have been better. Overall a good place to stay. PS: They also help you with the contact no. of a 2 wheeler on rent service provider who delivers it at the hotel only.
Room was clean and you have pool at terrace. There is a restaurant in the ground floor and on the first floor you have a bar, which was pretty decent. Break fast spread was too good and delicious. Keep up the good work and continue with service. One thing to improve is to keep the refrigerator filled. Dinner service at room was excellent
We stayed at the Hotel in Dec'21. Central located (~3 km from Promonade beach), very good ambience, great rooms and amble dining options at in-house restaurant ticked all the check mark for me. The staff is very courteous and accomodated for an early check-in. Recommend the city side view rooms.
Hotel is centrally located. Amenities are as advertised. Comfortable Rooms. Check in and Check out procedures are absolutely simple and fast. Staff at the Reception are polite and efficient. On the whole a good experience.
The hotel was clean and the staff was prompt in housekeeping. The location is not great and in a congested area. Breakfast menu remained the same throughout 3 days of my stay. Overall bad experience for me as my booking with easemytrip was goofed up. The child ages were showing incorrectly and despite following up with the hotel and easemytrip they asked me to pay. I found this to be very inconsiderate of the hotel considering I booked 2 rooms for 3 adults and 2 children.
Value for money, the structure is a bit old and heavy but properly maintained,well cleaned and furnished. Employees are supportive but not very proactive. Only south indian options are available in complimentary breakfast without any daily variation although the food tastes good. Had lunch and dinner also, the food is tasty, fresh and offers a wide range of variety.
We have stayed in Suite room at Annamalai International, Pondy. From the check in to check out we had a pleasant experience during our stay. It’s been my baby’s first birthday and the support rendered by the front desk desk people(Mr. Anbu), especially the house keeping team headed by Mr. Gajendiran & his team members (Mr. Praveen Kumar, Mr. Dinesh, Mr. Karunanidhi, Mr. Kalaiarasan) for the birthday party arrangements are really commendable. I thank the entire team for gathering as family members in that august occasion and wishing them all a great future ahead. Dr. Sivakumar & family.
We stayed only for a day, everything was literally good. Your friendly staff and personal service made me feel like I was staying in a home-away-from-home. Thank you for your hospitality and for making me feel so welcome
Good rooms, nice facilities like parking and swimming pool. However we were incentivised to purchase dinner coupons for 600 Rs per adult. For five of us that was Rs 3,000. The Waiter/FB manager accepted our coupons but did not serve all five of us. He insisted only two non-veg dishes for five of us despite us being told we we could have any dinner dishes. They sell the dinner coupon online and then we are given some other advice apparently. Else all was good - rooms are great, wonderful ambience. Loved it