The Residency Towers Puducherry

The Residency Towers Puducherry

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The Residency Towers Puducherry
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Avg. ₹11,894 /night, 2/14 - 2/15
₹12,589
per night
₹11,157
per night
₹9,724
per night

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About

#1 of 195 hotels in Pondicherry
4.8 of 5 bubbles
Location
4.9 of 5 bubbles
Rooms
4.9 of 5 bubbles
Value
4.9 of 5 bubbles
Cleanliness
4.9 of 5 bubbles
Service
4.9 of 5 bubbles
Sleep Quality
This award is our highest recognition and is presented annually to the top 1% of businesses across select categories.
Situated in a strategic location, amid French-styled buildings and a calming ambience, resides one of the best 5-star hotels in Puducherry - The Residency Towers. It offers generously spacious and classy rooms for both corporate and leisure guests. The hotel is in close proximity to White Town, a popular landmark of the city. White Town is celebrated for its quirky cafes, restaurants and beaches that allures travellers. The perfect fusion of comfort and sophistication, our hotel near White Town delivers top-notch services and amenities. There are a total of 75 fully-automated rooms accompanied by 3 lavish restaurants, a wellness spa, a swimming pool and innumerable other facilities. It is the haven you seek during your trip to this lovely French colonial settlement in India!
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free breakfast
Bicycle tours
Billiards
Kids stay free
Valet parking
Wifi
Fitness / spa changing rooms
Personal trainer
Indoor pool
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary welcome drink
Kids' meals
Special diet menus
Vending machine
Board games / puzzles
Nightclub / DJ
Children Activities (Kid / Family Friendly)
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Meeting rooms
Spa
Foot bath
Foot massage
Full body massage
Light therapy
Manicure
Massage
Neck massage
Steam room
24-hour security
Baggage storage
Concierge
Currency exchange
Gift shop
Newspaper
Non-smoking hotel
Butler service
Doorperson
First aid kit
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
Shoeshine
Room features
Soundproof rooms
Bathrobes
Air conditioning
Housekeeping
Interconnected rooms available
Coffee / tea maker
Cable / satellite TV
Bath / shower
Room service
Safe
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Tile / marble floor
Wake-up service / alarm clock
Minibar
Electric kettle
Flatscreen TV
Radio
iPod docking station
Complimentary toiletries
Hair dryer
Room types
City view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
5.0 of 5 stars
HOTEL STYLE
Trendy
Business
Languages Spoken
English, Hindi, Tamil

Location

388, Anna Salai, Pondicherry 605001 India
5.0
5.0 of 5 bubbles2,229 reviews
Reviews summary
This summary was created by AI, based on recent reviews.
Powered by AI

The Residency Towers Puducherry is widely celebrated for its sophisticated vibe, providing a cozy retreat with state-of-the-art room automation. Nestled in a prime spot close to White Town and various attractions, it serves as an ideal launchpad for city exploration. Guests applaud the staff’s exceptional service and the immaculate upkeep of the hotel. With modern amenities, including a pool, spa, and tech-forward rooms, the hotel offers a blend of luxury and convenience that reviewers appreciate, all at a good value, despite occasional minor issues with room odor and service.
Location
Convenient
Atmosphere
Elegant
Rooms
Modern
Value
Reasonable
Cleanliness
Spotless
Service
Attentive
Amenities
Top-notch

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Detailed Reviews
These reviews are machine translated from their original language. Show machine translations?
Coastal10376720353 wrote a review Apr 2024
5.0 of 5 bubbles
The room was clean and spacious. It was nice that they gave me lots of mineral water.
The breakfast was also delicious.
I don't drink any of the water in India because they say it's not advisable to do so.
It's nice to have some intestinal medicine.
I don't eat fruits or vegetables that have been washed with water.
I only eat cooked food.
The room is a little damp. I can't open the window. But it's a clean room and the staff are kind and friendly.
I haven't stayed at any of the places I want to compare yet, but in exchange for connecting to wifi, I was asked to write a review, and the minimum was 200 characters, so I'm writing it now. The end was from Kansai.
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Google
Date of stay: April 2024
5.0 of 5 bubblesValue
5.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
5.0 of 5 bubblesCleanliness
5.0 of 5 bubblesService
5.0 of 5 bubblesSleep Quality
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Liv D wrote a review Apr 2024
4.0 of 5 bubbles
It is a good hotel to stay. Breakfast is good. Front reception staffs very friendly, perhaps housekeeping needs to learn from them. Good location. But definitely not value for price. Cleanliness well maintained but can be better. Hotel has modern ipad access in the room so you control everything from the bed even room services and other services available in the hotel. Just one suggestion, Staffs need to smile more!
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Date of stay: April 2024
3.0 of 5 bubblesValue
4.0 of 5 bubblesRooms
5.0 of 5 bubblesLocation
4.0 of 5 bubblesCleanliness
4.0 of 5 bubblesService
4.0 of 5 bubblesSleep Quality
Trip type: Travelled as a couple
Room Tip: Near to Pothys
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Raghul B, General Manager at The Residency Towers Puducherry
Responded 23 Apr 2024
Dear Guest Thank you for your detailed feedback. We appreciate hearing about your positive experiences with the breakfast, friendly front reception staff, and the hotel's convenient location. We'll certainly address your concerns about housekeeping and cleanliness to ensure a consistently high standard. The suggestion to have staff smile more is duly noted and will be emphasized in our training. We value your input and hope to exceed your expectations on your next visit. Sincerely, B. Raghul
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A lot to digest? Read an AI-generated summary of recent traveller reviews.
Tapati S wrote a review 2 Feb
Hyderabad District, India
5.0 of 5 bubbles
Wonderful experience staying at this hotel. The staff everyone that we interacted from the gateman to the front desk & restaurant staff are all friendly and welcoming. Rooms are really neat and comfortable, we felt well taken care of and comfortable at every interaction.
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Date of stay: February 2025Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RAGHUL B, General Manager at The Residency Towers Puducherry
Responded 1 week ago
Dear Guest Thank you for your kind words about your stay at The Residency Towers, Puducherry. We are delighted to hear that our services, from the moment of your arrival to your departure, have exceeded your expectations. We are also glad you enjoyed our breakfast and lunch spread, as well as the amenities such as the pool and gym. It was a pleasure having you stay with us and we look forward to welcoming you again in the future. Please do not hesitate to contact us should you have any questions or suggestions. Thank you for your kind patronage and we hope to see you soon. Kind Regards, B. Raghul
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Curious42421508983 wrote a review 4 Feb
5.0 of 5 bubbles
The room was spacious, immaculately clean, and tastefully decorated. The bed was incredibly comfortable. The in-room amenities, including a minibar, Nespresso machine, and premium toiletries, enhanced the experience. The staff went above and beyond to ensure my comfort. Housekeeping was meticulous, and room service was prompt.
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Date of stay: February 2025Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from RAGHUL B, General Manager at The Residency Towers Puducherry
Responded 1 week ago
Dear Guest Thank you for your kind words about your stay at The Residency Towers, Puducherry. We are delighted to hear that our services, from the moment of your arrival to your departure, have exceeded your expectations. We are also glad you enjoyed our breakfast and lunch spread, as well as the amenities such as the pool and gym. It was a pleasure having you stay with us and we look forward to welcoming you again in the future. Please do not hesitate to contact us should you have any questions or suggestions. Thank you for your kind patronage and we hope to see you soon. Kind Regards, B. Raghul
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Vick R wrote a review Jun 2024
Bayan Lepas, Malaysia
4.0 of 5 bubbles
Stayed one night here in Puducherry, enroute to Chennai. Rooms are clean, spacious and appropriately stocked. Our requests for additional bathroom amenities were promptly addressed. However, the internet connection is poor and requires frequent relogins. Internet speed is also very slow and the in room Netflix service didn’t work due to frequent service interruptions. The IT team tried to address this swiftly but ultimately were not able to fix it. Another comment was the noisy renovation work upstairs which was very unpleasant. The hotel should have been mindful of guests staying in close proximity and kept nearby rooms vacant until work completion. Breakfast spread was decent, with very good dishes such as dosa, pancakes and french toast (though a bit too sweet for my taste buds). Many thanks to the front desk team, Kamali and Divya who were very attentive and always ready to help.
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Date of stay: June 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Raghul B, General Manager at The Residency Towers Puducherry
Responded 21 Jun 2024
Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you found our rooms clean, spacious, and well-stocked, and that our staff, particularly Kamali and Divya, provided attentive service. We are pleased that you enjoyed our breakfast offerings as well. We sincerely apologize for the inconvenience caused by the poor internet connectivity and the noise from renovation work. We understand how important a stable internet connection is for our guests, and we are actively working on improving this service to ensure a more seamless experience in the future. Additionally, we regret that the ongoing renovations disturbed your stay. We will take your feedback into consideration and ensure that such disruptions are minimized by adjusting our room allocation strategy during such times. Your feedback is invaluable to us, and we will use it to make the necessary improvements. We hope to have the opportunity to welcome you back in the future and provide you with a more comfortable and enjoyable stay. Thank you once again for your constructive comments. Kind Regards, B. Raghul
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Adventure22248561240 wrote a review Oct 2024
5.0 of 5 bubbles
An impeccable service by Ms. Sathya Priya ( Training Dept). She delivered flawless, attentive service, ensured that every guest was treated with care and professionalism. Her presentation was elegant, artistic flair, reflected the luxury and sophistication. Her service was smooth and timely, without any significant delays. Special dietary requests were handled efficiently. The table arrangements, cutlery and serving ware were all high-quality. Overall experience of the hospitality service exceeded expectations, delivering on all fronts - quality, presentation and service. I would highly recommend this service for any high-end event.
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Date of stay: October 2024Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Raghul B, General Manager at The Residency Towers Puducherry
Responded 18 Oct 2024
Dear Guest Thank you for your kind words about your stay at The Residency Towers, Puducherry. We are delighted to hear that our services, from the moment of your arrival to your departure, have exceeded your expectations. We are also glad you enjoyed our breakfast and lunch spread, as well as the amenities such as the pool and gym. It was a pleasure having you stay with us and we look forward to welcoming you again in the future. Please do not hesitate to contact us should you have any questions or suggestions. Thank you for your kind patronage and we hope to see you soon. Kind Regards, B. Raghul
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ReddyPradeep wrote a review Jul 2023
Bengaluru, India
5.0 of 5 bubbles
Enjoyed the stay. Hotel is excellent, stayed at club suite room for 4 days, room excellent along with separate kids bed and bath tub. Especially hospitality is very good at all the areas, security, reception, restaurant and house keeping. They will respond promptly and help you whenever we need anything. Hotel is at very prime location, near to Ashram and rock beach. Little far for all other beaches, but that's ok. Restaurant is not big, especially food area is little conjugated, had breakfast and dinner for the days, food is very good, but may not have much varieties in breakfast and dinner. As a luxury hotel, they should have more varieties.
They didn't provide the welcome drink, actually they should have and room cleaning should improve, needs to call everyday for few things, sometimes it takes more time.
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Date of stay: July 2023
5.0 of 5 bubblesValue
5.0 of 5 bubblesLocation
4.0 of 5 bubblesService
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Raghul B, General Manager at The Residency Towers Puducherry
Responded 12 Jul 2023
Dear Mr. Reddy, Thank you for taking your valuable time to post your feedback. We look forward to the pleasure of your continued visits and assure you of our best attention at all times. Kind Regards, B. Raghul
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vinoth k wrote a review Oct 2024
Chennai (Madras), India
1.0 of 5 bubbles
1. Room Cleanliness: Upon checking in, we were given a room on the 5th floor that was filthy—no floor cleaning had been done, and the bathroom smelled horrible. After complaining, we were moved to a room on the 4th floor, but even there, the carpets were clearly not cleaned properly.

2. Unsafe Bathroom: The bathroom was in a terrible state. The shower door wouldn’t close properly, and water leaked all the way to the toilet area. This created a dangerous slippery condition, and I had a bad fall in the bathroom. The fact that basic maintenance like this was ignored is completely unacceptable and could have led to serious injury.

3. Breakfast Service: The breakfast was another disaster. The food quality was abysmal—I could probably make a better poori myself at home! On top of that, some dishes were selectively served to certain guests, and when I asked for them, they were denied. It was frustrating to watch others enjoy food that we weren’t even allowed to order, which felt extremely unfair and unprofessional.

4. Facilities: We woke up early at 6 AM to take a cycle ride, but the cycles provided by the hotel were in such poor condition that we had to return to the hotel immediately. The kids’ cycle was just for show—completely unusable.
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Date of stay: October 2024
1.0 of 5 bubblesValue
1.0 of 5 bubblesRooms
4.0 of 5 bubblesLocation
1.0 of 5 bubblesCleanliness
1.0 of 5 bubblesService
3.0 of 5 bubblesSleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Raghul B, General Manager at The Residency Towers Puducherry
Responded 11 Oct 2024
Dear Mr, Vinoth Kumar Thank you for taking the time to share your experience during your recent stay at Residency Towers, Pondicherry. We sincerely apologize for the inconveniences you faced and appreciate your feedback, as it helps us improve our services. Room Cleanliness: We are very sorry to hear about the state of the room you checked into initially. Cleanliness is our top priority, and your comments will be addressed with our housekeeping team to ensure this does not happen again. Bathroom Safety: Your safety is of utmost importance to us. We are concerned to hear about the issue with the shower door and the slippery condition in the bathroom. We will investigate this immediately and ensure necessary repairs are made to prevent any future incidents. Breakfast Service: We regret that your breakfast experience did not meet your expectations. We strive to provide equal service to all our guests, and it is disappointing to hear that you felt otherwise. We will review our breakfast service and staff training to ensure fairness and quality. Facilities: We apologize for the condition of the bicycles. We will evaluate our rental equipment and replace any that do not meet our standards to ensure a better experience for future guests. Your feedback is invaluable, and we hope to have the opportunity to welcome you back in the future for a much improved stay. Please feel free to reach out to us directly for any further assistance.
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Chinmaya C wrote a review Oct 2022
Bengaluru, India
4.0 of 5 bubbles
Our entire family, comprising of my wife and two children along with me stayed at this hotel. The hotel is really nice with an excellent restaurant and other facilities. However the cleanliness of the room was not up to the mark. There was a lot of uncleared dust and spiderweb in the room which was not cleaned. Also, the bathrooms cleanliness was not up to the mark as well. They need to pay attention to cleaning the high touch point areas like the sink tap, shower handles and others. They all had water stains on them and clearly it was not cleaned. But the striking point was the response of the hotel staff in responding to my continuous feedback. It was taken on priority and every time the room was cleaned henceforth, they had made sure that my feedback was taken seriously. My suggestion was that the hotel review and re-train their staff on the cleaning protocols. I think that will put them in a different league all together.

The infrastructure of this hotel is amazing. Great arrival experience at the lobby with a smooth check in. The entire room is a smart room all controlled through an iPad. Amazing experience. The restaurant is another highlight. Amazing staff and chef Senthil and team is amazing. Excellent quality of food and very good cleanliness at the restaurant.

All in all, a hotel I would certainly recommend, provided the cleaning protocols are reviewed.
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Date of stay: September 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AMARNATH S, General Manager at The Residency Towers Puducherry
Responded 30 Oct 2022
Dear Ms. Chinmaya Our heartfelt gratitude for choosing The Residency Towers, Puducherry to stay and for taking your time to post your experience. It is through feedback such as yours that we are able to continuously improve our standards. We are certainly concerned about the issues mentioned and we assure will take better care going forth. My team and I look forward to welcoming you back next time. Yours sincerely, Amarnath S General Manager
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Christine B wrote a review Oct 2024
5.0 of 5 bubbles
Our arrival welcome was very smooth and the coconut drink was much appreciated after our drive. The room is excellent. Our host explained all the operations in the room and the coffee bar Krave serves fantastic cappuccinos! All staff were very attentive.
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Date of stay: October 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Raghul B, General Manager at The Residency Towers Puducherry
Responded 25 Oct 2024
Dear Guest Thank you for your kind words about your stay at The Residency Towers, Puducherry. We are delighted to hear that our services, from the moment of your arrival to your departure, have exceeded your expectations. We are also glad you enjoyed our breakfast and lunch spread, as well as the amenities such as the pool and gym. It was a pleasure having you stay with us and we look forward to welcoming you again in the future. Please do not hesitate to contact us should you have any questions or suggestions. Thank you for your kind patronage and we hope to see you soon. Kind Regards, B. Raghul
Read more
Report response as inappropriate
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…
Deeps L asked a question Jun 2022
11 contributions
Is swimming pool still closed? When it will be fine?
Answer from Bipin Varghese
Chennai (Madras), India1 contribution
Pool was under maintenance in the 2nd week of June 2022. You could always call the hotel to check.
Roopesh S asked a question Oct 2021
1 contribution
Is outside food allowed in the hotel?
Chennai (Madras), India104 contributions35 helpful votes
You can take anything you want to your room. No questions asked.
pratap asked a question Oct 2021
Bengaluru, India130 contributions32 helpful votes
What are the transport options for going to rock beach?
Answer from Surya Kiran S
4 contributions10 helpful votes
You can walk to rock beach from the hotel. It’s a 20 minute walk. Or you can take auto from right outside the hotel. The hotel also provides 2 wheelers on rent.
Aminudeen asked a question Oct 2020
Thanjavur, India13 contributions
how many rooms do you have ?
Answer from B. Raghul
Pondicherry, India1 helpful vote
We have total of 75 well appointed smart rooms
Pradipta B wrote a tip 4 Feb
Guwahati, India36 contributions3 helpful votes
4.0 of 5 bubbles
"If you hire a cab, keep checking because they may not inform you themselves."
Read full review
mamnz wrote a tip Jan 2025
New Zealand50 contributions9 helpful votes
5.0 of 5 bubbles
"Avoid staying in Pindy on Sat/Sun. The roads get very busy with locals. If you are staying at the Residency, take the tuk tuk ride to beach"
Read full review
Dushy S wrote a tip Dec 2024
Australia22 contributions8 helpful votes
5.0 of 5 bubbles
"If you’re looking for an outdoor pool, this does not have an outdoor pool."
Read full review
Mitesh G wrote a tip Dec 2024
1 contribution
5.0 of 5 bubbles
"Buffet time become bust around 9:30"
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Global04301606383 wrote a tip Dec 2024
1 contribution
5.0 of 5 bubbles
"Everything is good "
Read full review
…
Not the right property for you?
There are more places to choose from in the Pondicherry area.
PRICE RANGE
₹9,203 - ₹13,891 (Based on Average Rates for a Standard Room)
LOCATION
IndiaUnion Territory of PondicherryPondicherry
NUMBER OF ROOMS
75
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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THE RESIDENCY TOWERS PUDUCHERRY (Pondicherry) - Hotel Reviews, Photos, Rate Comparison - Tripadvisor

Frequently Asked Questions about The Residency Towers Puducherry
Which popular attractions are close to The Residency Towers Puducherry?
Nearby attractions include Ma Pondy Cherie (0.4 km), Sri Varadaraja Perumal Temple (0.2 km), and INTACH Heritage Centre (0.4 km).
What are some of the property amenities at The Residency Towers Puducherry?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at The Residency Towers Puducherry?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at The Residency Towers Puducherry?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at The Residency Towers Puducherry?
Yes, free parking, a parking garage, and valet parking are available to guests.
What are some restaurants close to The Residency Towers Puducherry?
Conveniently located restaurants include Maison Perumal Restaurant, Le Boulevard Restaurant, and La Casita.
Are there opportunities to exercise at The Residency Towers Puducherry?
Yes, guests have access to an indoor pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Does The Residency Towers Puducherry have airport transportation?
Yes, The Residency Towers Puducherry offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at The Residency Towers Puducherry?
Yes, dry cleaning and laundry service are offered to guests.
Does The Residency Towers Puducherry offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Which languages are spoken by the staff at The Residency Towers Puducherry?
The staff speaks multiple languages, including English, Hindi, and Tamil.
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