Treebo Trend Grace Inn
No 82 Ambour Salai White Town, Pondicherry 605001 India
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Avg. ₹2,766 /night, 1/16 - 1/17
₹6,138
per night
₹4,193
per night
₹2,248
per night
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Reflects recent average nightly prices reported by our partners, and may not include estimated taxes or fees. Price at checkout may differ.
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About
#21 of 193 hotels in Pondicherry
Location
Rooms
Value
Cleanliness
Service
Sleep Quality
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Treebo Grace Inn, located at Pondicherry’s Heritage Town is a 5-minute walk from the Pondi beach. The hotel offers room service, laundry for a charge and underground parking facilities on-site. All the rooms are air-conditioned and feature an LCD television with a cable/ DTH connection. Complimentary offerings from Treebo include breakfast and Wi-Fi for all guests and toiletries in the private bathroom.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Car hire
24-hour security
Concierge
24-hour front desk
Laundry service
Shared lounge / TV area
Ironing service
Room features
Air conditioning
Safe
Telephone
Cable / satellite TV
Flatscreen TV
Bath / shower
Complimentary toiletries
Good to know
HOTEL STYLE
Family
Centrally Located
Languages Spoken
English, Hindi, Tamil
Location
No 82 Ambour Salai White Town, Pondicherry 605001 India
Getting there
Great for walkers
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 93 out of 100
93
110 Restaurants
within 0.5 kilometers
Reviews
Traveller rating
- 157
- 62
- 19
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- 9
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Detailed Reviews
We were there for 3 nights 11-13 Feb 2020. This is the mid-range of Treebo Hotels, apparently they have three ranges. Was not sure what to expect as they seem to be a relatively new chain but was pleasantly surprised. It has a good location since it is in White Town which is the French quarter of Puducherry and the recommended place to stay in. It is 5-10 mins walk away from the Promenade. Would suggest you go early to the Promenade one morning for the sunrise It is Value for Money. Safe for ladies. Has many eating joints within walking distance, budget and up market. Would recommend you check the price on different online platforms and then phone the Call Centre to see what best price they can offer. I did our booking through the Call Centre. It has decent living arrangements and amenities, provides a good breakfast, good service and guidance especially from Mr John!
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Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Treebo Hotels, General Manager at Treebo Trend Grace Inn
Responded 15 Sept 2020
Dear Guest, Thank you for taking the time to write this review. We are extremely humbled and grateful that you enjoyed our services. Thank you for appreciating our staff and the rooms. Guests such as yourself are the true inspiration behind our philosophy towards hospitality. Our effort remains to continuously engage in guest satisfaction and service excellence. Please give us a heads-up the next time you're in town. We will be absolutely thrilled to host you again. Best Wishes, Treebo Hotels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is in a very good location (just outside & 10 mins walking to the French Colony, Aurobindo Ashram & the Promenade). There are shops, restaurants and bars and even liquor stores around the corner. Room was air conditioned and a good size, ensuite bath room with hot water, tea/coffee/kettle/cups in room, good free wifi (but no cell reception), complimentary bottle of water, hot vegetarian breakfast is served with a smile on the open air roof terrace every morning. The reception even calls you every morning to remind you about breakfast even if you didn't ask for a wake up call. There was also a water cooler in reception. Mosquito repellent was provided in the room (requested while booking). Only negative feedback is the lift as my mum has bad knees (Property has a lift from reception which is on the 1st floor as its elevated lobby accessed by a flight of stairs from the roadside, to the 3rd floor. But roof terrace is on 5th floor so guests need to use stairs to go for breakfast daily). The concierge also helped me booked a cab to the train station
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Date of stay: June 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of an individual contributor and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nasir at the reception was very helpful. We stayed on the 3rd floor and had adjacent rooms with functional items including the kettle and AC. Pillows were very soft.
If you're stepping out and want the room to be cleaned and water bottles to be refilled, kindly give your room keys at the reception.
If you're stepping out and want the room to be cleaned and water bottles to be refilled, kindly give your room keys at the reception.
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Date of stay: February 2023Trip type: Travelled with friends
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Treebo Hotels, General Manager at Treebo Trend Grace Inn
Responded 15 Feb 2023
Dear Guest, thank you for choosing to stay with us and sharing your feedback. We are glad that you enjoyed your stay with us. Along with this, we really appreciate you sharing important information regarding our services with others. We really enjoyed hosting you. Thank you very much and we look forward to having you back soon. Best Wishes, Treebo Hotels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Location great. In the middle of White Town and short walking distance from everywhere - the beach, Aurobindo Ashram, and any cafe or restaurant. Breakfast was on roof top with a small spread of fresh & very tasty dosa, idli, uttappam, pongal & stuffed paratha. The lady making fresh dosa is a great cook and serves with a warm smile. Toast & eggs made on request. Bathrooms were old style but clean, only the drainage route was funny which made the whole bathroom wet. Linens had stains but were washed. Staff was extremely helpful and courteous. Do not take a room on 4th floor, smells of breakfast cooking and you will wake up early with the noise in the kitchen upstairs. At the original price of around 3,000 INR it is a steal, but if you end up paying around 9,000 INR like me in peak season, then you will be expecting more.
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Date of stay: July 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Treebo Hotels, General Manager at Treebo Trend Grace Inn
Responded 2 Oct 2023
Dear Guest, we're sorry to hear about your less-than-ideal experience with us. We apologize for any inconvenience or dissatisfaction caused. Your feedback is valuable, and we will use it to make necessary improvements and ensure a better experience for our guests. Thank you for bringing this to our attention. Treebo Hotels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
This is the second time I stay in this hotel in Pondicherry. The place is very well located and clean. The rooms are basic, with a nice bathroom It’s perfect for a short stay. However, breakfast can be improved by serving fresh fruit and a better coffee.
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Date of stay: February 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Treebo Hotels, General Manager at Treebo Trend Grace Inn
Responded 15 Sept 2020
Dear Guest, Thank you for taking the time to write this review. We are extremely humbled and grateful that you enjoyed our services. Thank you for appreciating our staff and the rooms. Guests such as yourself are the true inspiration behind our philosophy towards hospitality. Our effort remains to continuously engage in guest satisfaction and service excellence. Please give us a heads-up the next time you're in town. We will be absolutely thrilled to host you again. Best Wishes, Treebo Hotels
Read more
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Nice place to stay at Pondicherry. Almost All visiting places are located close to Hotel. Hotel officials are friendly. Eateries are nearby. Rooms are well maintained. Kettle is available in rooms .Parking bay can be improved. It would be good if paste and soap made available in rooms
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Date of stay: February 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Treebo Hotels, General Manager at Treebo Trend Grace Inn
Responded 28 Apr 2023
Dear Guest, thank you for your kind feedback and ratings. We are glad you had a nice stay with us. Thank you for pointing out the areas of improvement and we will definitely work towards the issues highlighted Best wishes, Treebo Hotels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Couldnt have asked for more. Right from the Booking to its modification, stay, service, checkout etc., it was a seamless experience. No wonder the Customer Service folks are called as Specialists. They played the part. Team at the property were also very professional in ensuring the best hospitality to their guests. Treebo is a find for me and am going to keep it and share it with others as well.
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Date of stay: December 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Location & staff is great however I was v disappointed because the room we got had that offensive musty damp smell including the bed clothes that the next day even our night clothes were smelling the same. The liquid soap in the bathroom was stinky (most probs it was old & expired). Overall not a good experience as the basic maintenance was way below average.
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Date of stay: April 2023
Value
Location
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Treebo Hotels, General Manager at Treebo Trend Grace Inn
Responded 19 May 2023
Dear Guest, thank you for choosing to stay with us and sharing your valuable feedback. Thank you for appreciating the staff. This is certainly not the kind of experience we would want to provide to any of our guests. We have noted the issues highlighted by you and have forwarded this to our team to ensure appropriate action is taken. We hope we can create a better experience for you next time. Best Wishes, Treebo Hotels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Only positives about the place was proximity to the sights usually seen by tourists and the fresh breakfast. Else mosquitoes galore for being a drain view location, no restaurant making things tiring at days end to hunt for food, sheets not changed even after 2 nights, one bottle of water for 2 people, stingy dairy whiteners at just 2 per day,broken but functional electric kettle, extremely poor quality instant coffee sachets, handwashing and shower gels provided but absolutely no idea as to when the jars or the spouts were last changed, on physically presenting on day one the balance payment was asked for at once ( probably a hard hitting discourteous move).
The place can improve more for the price charged.
Overall I cannot give more than a 2.5 rating on a scale of 5.
The opaque booking of booking.com doesn't allow for communication with the property. Emails went unanswered. Call center responded but couldn't give any information beyond yes / no only for the booking.
The place can improve more for the price charged.
Overall I cannot give more than a 2.5 rating on a scale of 5.
The opaque booking of booking.com doesn't allow for communication with the property. Emails went unanswered. Call center responded but couldn't give any information beyond yes / no only for the booking.
Read more
Date of stay: January 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Treebo Hotels, General Manager at Treebo Trend Grace Inn
Responded 31 Jan 2023
Dear Guest, please accept our sincere apologies for the lack of proper service and amenities. We are not proud of it, however, we would like to thank you for pointing out these areas. We have informed our team to look into providing proper standard of amenities and look at the feasibility of a restaurant at the premises. We have also noted the points on the difficulty in communication and will look into it. Thank you for sharing your feedback with us. We hope you give us another chance in the future, so we can serve you better. Best Wishes, Treebo Hotels.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Clean washrooms, courteous staff, nice breakfast and comfy beds. These defined my stay for a night in Pondicherry.
Though the view wasn't that great, location was prime. Getting hot water was a bit troublesome, but over-courteous staff countered that. They aided in getting local travels as well.
Though the view wasn't that great, location was prime. Getting hot water was a bit troublesome, but over-courteous staff countered that. They aided in getting local travels as well.
Read more
Date of stay: January 2020
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of an individual contributor and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Treebo Hotels, General Manager at Treebo Trend Grace Inn
Responded 15 Sept 2020
Dear Guest, Thank you very much for choosing to stay with us. Our endeavour at the hotel is to provide best-in-class service to our guests and we are glad to learn that we could create a comfortable experience for you. I have shared your feedback with the entire team and they are humbled by your praise and recognition. We hope to recreate the same experience on your future visits. Best Wishes, Treebo Hotels
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC nor of its partners.
We had gone to Pondicherry from Banglore by road in our own cab. However you may get private cab at the Airport.
Yes there are parking for 3 cars
Ya allows. But both of us address and Id is must.
Ya. Allowed but they need the proper ID cards.
"Get housekeeping to clean your room by 5 pm. Breakfast is served only from 8 am to 9.30 am. No attached restaurant but lots of closeby restaurants."Read full review
"Pls pls pls Don’t stay in this hotel. The staff behaviour is so rude. Unprofessional staff. Room is ok-2 but primary things are not availabl"Read full review
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PRICE RANGE
₹2,334 - ₹6,138 (Based on Average Rates for a Standard Room)
LOCATION
IndiaUnion Territory of PondicherryPondicherry
NUMBER OF ROOMS
11
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Frequently Asked Questions about Treebo Trend Grace Inn
Which popular attractions are close to Treebo Trend Grace Inn?
Nearby attractions include Eglise de Notre Dame des Anges (0.3 km), Immaculate Conception Cathedral (0.4 km), and Cluny Embroidery Centre (0.3 km).
What are some of the property amenities at Treebo Trend Grace Inn?
Some of the more popular amenities offered include free wifi, free breakfast, and free parking.
What food & drink options are available at Treebo Trend Grace Inn?
Guests can enjoy free breakfast during their stay.
Is parking available at Treebo Trend Grace Inn?
Yes, free parking is available to guests.
What are some restaurants close to Treebo Trend Grace Inn?
Conveniently located restaurants include Mira, La Villa, and Zuka Choco-la.
Which languages are spoken by the staff at Treebo Trend Grace Inn?
The staff speaks multiple languages, including English, Hindi, and Tamil.
Are there any historical sites close to Treebo Trend Grace Inn?
Many travellers enjoy visiting Vedapureeswarar Temple, Puducherry (0.5 km), Church Of Our Lady Of Good Health (3.9 km), and Arikamedu Archaeological Site (3.4 km).