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We stayed in the first floor front facing superior room. We loved the two windows in the room. Son and I played cricket with a tennis ball in my room and raised hell. Nobody complained. Phew, would have been embarrassing otherwise. Plan on the Rubik's...More
A small hotel with an excellent staff. The room we stayed was very nice and neat. The size of the room was more than what we expected. The location of the hotel right in the middle of the French Quarter makes it an ideal place...More
1 Thank PapaSuresh
Response from THERICHMOND09, Manager at The Richmond, PuducherryResponded 5 June 2018
At the onset , we at "The Richmond" thank you for your positive feedback .
I had conveyed your compliments to the Hotel Chef & team. We sincerely appreciate your support and look forward to your return.
Quaint hotel close to the tourists attractions. We stayed two nights at the hotel. The hotel has a small reception area and has a French look. The room we stayed in was adequate but the passageway to the room was used for storage. Breakfast at...More
Thank Ed T
Response from THERICHMOND09, Manager at The Richmond, PuducherryResponded 9 May 2018
Dear Valued Guest
We thank you for your review in trip advisor.
I had conveyed your compliments to all our staffs.
Your comments regarding the breakfast is noted . We look forward to take care of you on your next visit.
We arrived at the hotel and were a little skeptical seeing the small lobby, but the front desk personnel were very helpful.
The room we took was the highest end one, and it was spacious, with decent fittings.
The location of the hotel is good,...More
1 Thank VEERAPPAN M
Response from THERICHMOND09, Manager at The Richmond, PuducherryResponded 5 April 2018
Dear Mr. Veerappan
My team and I would like to thank you, for taking the time and posting your positive review on "The Richmond" Hotel, Pondicherry on
I am glad to learn your stay was comfortable.
I thank you for your support and...More
Hotel is very close (2min walk) to the Rock Beach. It is a very tiny place and pretty dingy. The rooms are very small ( got an upgrade to a family room when I created a hue n cry). The Wifi is very slow, bathrooms...More
Response from THERICHMOND09, Manager at The Richmond, PuducherryResponded 7 March 2018
Dear Valued Guest
Greetings from "The Richmond" Pondicherry
I have since, had a detailed briefing with the concerned department staffs and we are implementing corrective measures.
I would like you to please consider this experience as an aberration of our normal quality standards.