Rajdarbar Hotels & Banquet
Hill Cart Road Near Mahananda Bridge, Siliguri 734003 India
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Avg. ₹2,621 /night, 12/8 - 12/9
₹3,129
per night
₹2,664
per night
₹2,199
per night
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3.5
#33 of 77 hotels in SiliguriLocation
Rooms
Value
Cleanliness
Service
Sleep Quality
Rajdarbar Hotel & Banquets is the name you can trust for your luxury accommodation needs at pocket friendly prices. One of the greatest features of the hotel is its ideal location in the heart of the town. The hotel is near to Airport(13km), NJP Railway Station(6km), Siliguri Junction Railway Station(200mt.) & Tenzing Norgey Bus Terminus(200 mt) . All the communications to these places and other nearby places are available within the 0.5 kms radius. 33 rooms (all AC) equipped with all the modern amenities are categorised in 3 different variants. The various essential amenities that make the stay convenient include internet, 24-hour front desk, laundry, travel desk, 24-hour security and doctor-on-call. To add to this, the scrumptious cuisine of its Multicuisine Restaurant(BAWARCHEE), Cafe Lounge(Roof-Top) & (24x7) Room Service is indeed a sure draw for the foodies with Conferencing facilities & Banqueting features
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Bicycle rental
Airport transportation
Business Centre with Internet Access
Conference facilities
Baggage storage
Wifi
Restaurant
Breakfast available
Breakfast buffet
Car hire
Banquet room
Meeting rooms
Concierge
Currency exchange
Dry cleaning
Room features
Air conditioning
Room service
Room types
Suites
Smoking rooms available
Good to know
HOTEL CLASS
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
HOTEL STYLE
Modern
Centrally Located
Location
Hill Cart Road Near Mahananda Bridge, Siliguri 734003 India
Getting there
Somewhat walkable
Places to stay are graded on a 0-100 scale. The higher the grade, the easier it is for travellers to find restaurants and things to do within walking distance.
Grade: 58 out of 100
58
83 Restaurants
within 1 kilometer
107Reviews3Q+A20Room tips
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Detailed Reviews
Located in very good location. Airport is merely 12 kms away and famous Hongkong market is approx. 2 km. Rooms are good with nice food. Staaf are very courteous. Ambiance is very good. Cut one star because of slow service in restaurant. Otherwise rest is good.
Overall nice hotel with affordable price and comfortable stay.
Overall nice hotel with affordable price and comfortable stay.
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Date of stay: February 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good hotel near to Siliguri junction. Nice & co-operative staff, neat and clean rooms, not that great. Food is moderate. Ambience is quite good.
Rooms: 4/5
Service: 5/5
Food: 3/5
Overall good experience.
According to budget, great deal.
Rooms: 4/5
Service: 5/5
Food: 3/5
Overall good experience.
According to budget, great deal.
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Date of stay: February 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Visited this hotel on 28th June 2018, for a night halt before onward road trip.
Checked in at 2200 Hrs.
Had to call 3-4 times for providing drinking water.
Morning, hot water was not available, when called on reception, no one picked call.
Manager is least bothered about customers problem.
Last time, when we checked in at this property 4 months back, service provided was much better.
Howver, The dinner served here is delicious and served in well packing condition. 3* given for that only.
Checked in at 2200 Hrs.
Had to call 3-4 times for providing drinking water.
Morning, hot water was not available, when called on reception, no one picked call.
Manager is least bothered about customers problem.
Last time, when we checked in at this property 4 months back, service provided was much better.
Howver, The dinner served here is delicious and served in well packing condition. 3* given for that only.
Read more
Date of stay: June 2018Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from grinvalley, General Manager at Rajdarbar Hotels & Banquet
Responded 30 Jul 2018
Thanks for sharing us your feedback. Quite shocked with your review as we are regularly trying to improvise the service standard. We are enquiring with every particular department regarding your dissatisfaction with the hotel services & the management will take strict action against the same. We highly regreat the inconvenience that you had to face during your stay in our hotel. We have taken your grievances into our consideration and assure that such inconvenience shall never be repeated. Thank-you very much for taking time in dropping your review which has given us the reason to correct our proceedings. Humble Regards, Debjyoti Guhathakurta
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The bed sheets which they provided are not good at all. It is full of dirt stains.They admitted that they are not properly washed. I have asked for change of sheet. They don't have an extra bed sheets, so they managed to cover the bed with two small bed sheets. Rooms are also smelling bad. Once we complained, they brought a room freshener and sprayed it. Bath rooms are also not clean.
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Date of stay: December 2019
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Me and my husband were travelling on road from murti to Kolkata and we took a stop over in this hotel on 30th Dec. We booked it after checking photos from MMT which seems good.
But after check in when we entered our room it was apparently OK. But soon we discovered loads of probs specially in the wash room regarding hot water. Temperature was quite cold outside but there was no running hot water in any of the tap. After calling the reception we came to know there is centralised heating system and to enjoy hot water you have to keep the tap open. At 10 30 pm in night, dog tired we were but to avail hot water which was essential at that temperature we kept on waiting for 15-20 mnts keeping our bathroom tap open. Gallons of water wastage... Feeling so disturbed for that. Finally even after 20 minutes no hot water came out n we asked them to move us to a different room. @ 11 pm we were moved into a different room and tried the same process n result was also d same. At that moment we had no energy to call them up again as we understood it would be d same in every room. Disgusted we used cold water n went to bed as next day early morning we will start by our car to Kolkata.
Next day @ 5 am when we got up hot water condition was same n d running water was chilling cold. My husband couldn't take his bath n fortunately when I went after him I got some hot water as by that time it started working!!
Along with this they ve issues regarding cleanliness of room, bedsheets, curtain, toilet.
In our 1st room tap was broken as well.
So my overall stay in this hotel was horrible... Thankfully we stayed for a few hours only-10 30 pm to 7 am... Will never recommend it to anybody.
But after check in when we entered our room it was apparently OK. But soon we discovered loads of probs specially in the wash room regarding hot water. Temperature was quite cold outside but there was no running hot water in any of the tap. After calling the reception we came to know there is centralised heating system and to enjoy hot water you have to keep the tap open. At 10 30 pm in night, dog tired we were but to avail hot water which was essential at that temperature we kept on waiting for 15-20 mnts keeping our bathroom tap open. Gallons of water wastage... Feeling so disturbed for that. Finally even after 20 minutes no hot water came out n we asked them to move us to a different room. @ 11 pm we were moved into a different room and tried the same process n result was also d same. At that moment we had no energy to call them up again as we understood it would be d same in every room. Disgusted we used cold water n went to bed as next day early morning we will start by our car to Kolkata.
Next day @ 5 am when we got up hot water condition was same n d running water was chilling cold. My husband couldn't take his bath n fortunately when I went after him I got some hot water as by that time it started working!!
Along with this they ve issues regarding cleanliness of room, bedsheets, curtain, toilet.
In our 1st room tap was broken as well.
So my overall stay in this hotel was horrible... Thankfully we stayed for a few hours only-10 30 pm to 7 am... Will never recommend it to anybody.
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Date of stay: December 2017Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from grinvalley, General Manager at Rajdarbar Hotels & Banquet
Responded 7 Aug 2018
Dear Guest, Firstly let me thank you for staying at CHAS Rajdarbar Hotel & Banquets, Siliguri and taking the time to post your comments. Please allow me to apologize and express my embarrassment for the substandard service levels you have received, as our goal is to provide you with an overall excellent experience throughout your stay, every time you come to "Rajdarbar". It goes without saying that in many areas we have failed a promise to provide you our services and for that reason I sincerely apologize . We have noted all the drawbacks that you mentioned above & will rectify each & every concerns which required. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Humble Regards, Debjyoti Guhathakurta E: debjyoti@chashotels.in
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Deluxe Room is too small. Just for single not for family. Service is fine. Breakfast & wifi service is good. Room interior is ok quality. Bed is also good. But. My room Ac was not good. & The ac is not centrally. Just a window Ac in my room. At the time of booking. Display centrally automatic AC. But, Normal small Window AC was there. Well. Room is worth of money.
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Date of stay: June 2016Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from grinvalley, General Manager at Rajdarbar Hotels & Banquet
Responded 5 Sept 2017
Thank you very much for sharing your feedback about your stay with us recently. Your feedback is deeply valued . We thank you very much for giving us a chance to serve you as our guest and look forward to welcome you back to the hotel during your next visit to the city. Humble Regards, Debjyoti Guhathakurta.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Worst hotel I have ever visited in my life and will never be back again room was pathetic linen was Nt changed from a long time wardrobe was full of dust no hot water window was opened not at all a secure hotel
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Date of stay: February 2016Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from grinvalley, General Manager at Rajdarbar Hotels & Banquet
Responded 3 Aug 2018
Thanks for your valuable feedback, but I would like to clarify some concerned regarding your above ratings. Reviewing a Hotel is based on the particular events & services, suggestions to improvise & reason to rectify on shortfalls.We enquired about your stay but couldn't find any record by your name. Might be the C/In has been registered by any other family members so we couldn't figured out, but to our surprise there was no such rooms whose linens were not changed. It's quite disappointing that people take advantages of platform like this to hurt the image or brand name of the hotel. I would like to further request you to please let us know regarding your disappointment or contact me directly regarding any future assistance & will definitely provide you more than you expected to recover your past experiences if you really have it. Humble Regards, Debjyoti Guhathakurta E: debjyoti@chashotels.in
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Had booked luxary type toom from makemytrip. The front desk gave a lower category room. On reaching the toom and comparing the room with photos posted in makemytrip was shocked. Front desk said by mistake they assigned a wrong room. Felt cheated. The facilities they described were not provided. They lied on many incidents. Food service was not up to mark and the restro manager was so rude... felt like slapping him. He also made wrong billing of food taken. On pointing recorrected. Will not advice anyone coming here untill u are ok if cheated.
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Date of stay: January 2016Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from grinvalley, General Manager at Rajdarbar Hotels & Banquet
Responded 5 Sept 2017
Thanks for sharing us your feedback. Quite shocked with your review as we are regularly trying to improvise the service standard. We are enquiring with every particular department regarding your dissatisfaction with the hotel services & the management will take strict action against the same. We have taken your grievances into our consideration and assure that such inconvenience shall never be repeated. Than-You very much for taking time in dropping your review which has given us the reason to correct our proceedings. Humble Regards, Debjyoti Guhathakurta debjyoti@chashotels.in CHAS HOTELS & BANQUETS.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
A must share experience..at Hotel Rajdarbar, Siliguri. On my way to Gangtok we stopped at Hotel Rajdarbar. It was a good experience. the management and staff of the hotel are hospitable and the services provided was exclusive. i recommend this hotel to all my friends and family.
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Date of stay: October 2015Trip type: Travelled with family
Location
Cleanliness
Service
Room Tip:Â The luxury rooms are the best.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from Debjyoti G, General Manager at Rajdarbar Hotels & Banquet
Responded 24 Dec 2015
Thank you for choosing us again & sharing your experience with us. Guest satisfaction is our number one goal and there is nothing better than achieving that! We are happy our hotel and staff met all your needs during your stay !!! There is nothing that makes us happier than hearing that you will return on your next visit & recommending us to others. Wishing You & your family "A Merry Christmas" & "A Happy & Prosperous New Year" ahead. Best Regards, Debjyoti Guhathakurta
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The place is nearly nothing what is shown in pictures.
We stayed 2 nights - after seeing the room we were disappointed and tried to upgrade to a higher category but were not provided the even we were ready to pay extra money.
1. Rooms are tiny, smelly, old linen with shabby and broken furnitures
2. Tiny washroom, smelly with old fittings, toilet seats broken, zero exhaust !!
3. Hot water facility also was not functioning properly.
We stayed as we had already pre-booked 4 rooms via Goibibo and had no option to move out.
The photos are totally misleading!
Sorry we didn't want to waste the memory of our phone by clicking photos of this small shabby room!
We stayed 2 nights - after seeing the room we were disappointed and tried to upgrade to a higher category but were not provided the even we were ready to pay extra money.
1. Rooms are tiny, smelly, old linen with shabby and broken furnitures
2. Tiny washroom, smelly with old fittings, toilet seats broken, zero exhaust !!
3. Hot water facility also was not functioning properly.
We stayed as we had already pre-booked 4 rooms via Goibibo and had no option to move out.
The photos are totally misleading!
Sorry we didn't want to waste the memory of our phone by clicking photos of this small shabby room!
Read more
Date of stay: February 2019Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from chashotels, General Manager at Rajdarbar Hotels & Banquet
Responded 2 Mar 2019
Dear Guest, Firstly let me thank you for staying at CHAS Rajdarbar Hotel & Banquets, Siliguri and taking the time to post your comments. Please allow me to apologize and express my embarrassment for the substandard service levels you have received, as our goal is to provide you with an overall excellent experience throughout your stay, every time you come to "Rajdarbar". It goes without saying that in many areas we have failed a promise to provide you our services and for that reason I sincerely apologize . We have noted all the drawbacks that you mentioned above & will rectify each & every concerns which required. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Humble Regards, Debjyoti Guhathakurta E: debjyoti@chashotels.in
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
check in their web page chashotels.in
Yes, we have airport pick-up & drop facilities. The charges are Rs.1000/ per way against the same.
14kms. from Airport.
"1. 24/7 hot water(even at late night) 2. HD TV lines in premium room 3. King size bed in all premium rooms if asked for 4. More nonveg options in breakfast"Read full review
PRICE RANGE
₹1,776 - ₹2,960 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
CHAS Rajdarbar Hotel & Banquets
LOCATION
IndiaWest BengalDarjeeling DistrictSiliguri
NUMBER OF ROOMS
33
Prices are provided by our partners, and reflect average nightly room rates, including taxes and fees that are fixed, known to our partners, and due at time of booking. Please see our partners for more details.
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Frequently Asked Questions about Rajdarbar Hotels & Banquet
Which popular attractions are close to Rajdarbar Hotels & Banquet?
Nearby attractions include Hong Kong Market (1.1 km), Kanchenjunga Stadium (1.1 km), and Cosmos Mall (1.1 km).
What are some of the property amenities at Rajdarbar Hotels & Banquet?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
What food & drink options are available at Rajdarbar Hotels & Banquet?
Guests can enjoy free breakfast and an on-site restaurant during their stay.
Is parking available at Rajdarbar Hotels & Banquet?
Yes, free parking is available to guests.
What are some restaurants close to Rajdarbar Hotels & Banquet?
Conveniently located restaurants include Siliguri Kitchen, Cinnamon Terrace, and Dhaba by Amber.
Does Rajdarbar Hotels & Banquet have airport transportation?
Yes, Rajdarbar Hotels & Banquet offers airport transportation for guests. We recommend calling ahead to confirm details.
Is Rajdarbar Hotels & Banquet located near the city centre?
Yes, it is 0.7 km away from the centre of Siliguri.
Does Rajdarbar Hotels & Banquet offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.