Very good experience with this hotel.We have been stayed here for two times in siliguri.Nice location.best hotel rooms with reasonable price.All reception staffs and house keeping personnel are very polite and well behaved. Car for transportation is also availble from hotel. Location: 4/5 Size of room: 4/5 Room service: 4/5 Stuff behavior: 5/5
We booked to family suites. One was in the first floor and the other one in the 5th floor. The hotel has elevator upto 4th floor. We checked in late at night and no assistance provided to lift our luggage to 5th floor. Both the suites were in absolute shabby condition. Dirts were visible on the sofas and tables. Only one window AC (no remote) was there in the adjoining wall of 2 rooms of the suite. They provided only one mosquito-repellent for the bedroom. Requested for another one but they refused. Next morning no water found in the bathroom taps. They were struggling to lift few buckets of water to the 5th floor. Ordered for breakfast. They took almost 45 minutes to bring food from somewhere else. The lady at the front desk was found to tear off the food packets with her teeth for serving in the dish. We refused to take the food and checked out. No one else was there to escalate our problems.…
Dismayed to see the roads leading to the Hotel.. All clogged ... inside a market frequented by locals mostly including a non-veg market close by. True, the Hong Kong market close by is in a walkable distance.. That's all. Must have been a good one years back... No parking even for the taxi cab we took. (opens straight to the busy congested street.).. There was only one lady staff who was very accommodative.. but poorly maintained and clumsy rooms and washrooms. (There was a coffee maker, but no coffee powder sugar or even spoons). Breakfast is bought from outside, whose safety we do not know. Not recommended for tourists at all.
Worst Hotel Totally No Maintenance also Manaement not Ready to accept and reply also all posted photos by management are totally very old currently the hotel is not maintained at all ... no restaurant , no working ac , junk bathroom , no tea maker ketli , no staff , the get food from outside , no cleaning ,
The staff at hotel Mount Embassy was incredible. From continuously meeting our requirements, adjusting for our comfort and helping as much as possible with their smiles and polite behaviour, we can say we'll be back for a stay here when in Siliguri.
Very good hotel with very comfortable rooms. The location is great. The Bidhan Market and HongKong Market is at stone’s throw distance. The staff is great and extremely courteous. We are repeating guests at this hotel and we are happy to do that.
Good ambiance, staff are very friendly, Food tastes good. You can also celebrate birthdays, Christmas and new years here . It's located in the heart of the city and it's very easy to go any part of Siliguri from here.
The main selling point is the staff and service. The staff are extremely helpful & friendly and the food is also yummy and healthy. Location is also great as not far from NJP Station.The staff is highly courteous and friendly. A special mention to Shiwani and Rohan for helping me out.They take extra efforts to make me feel welcome. Rooms are very spacious, modern and updated.its a great place to stay.
Without doubt one of the favorite hotels I stayed during my time in Mount Embassy Upon arrival we were warmly welcomed by the staff and general manager, and we were upgraded to the Paradise Suite. The staff was extremely friendly, the restaurant very flexible (appreciate this!) and the restaurant supervisor deserves a special thanks. We had two great evenings here, which obviously also added up to the experience
Its very average hotel.if you are visiting on business trip plz carry dental kit,shaving kit,soap, moisturizer,hair oil and if possible towel. Only food is good here but having very limited food. Staff is inattentive. But what a people expect from economical hotel.