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Royal Sarovar Portico

Traveller (102)
Room & Suite (14)
Dining (5)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Pool
Room service
Free parking
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Breakfast included
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Outdoor pool
Wheelchair Access
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Room features
Air conditioning
Minibar
Refrigerator in room
Family Rooms
Non-smoking rooms
Suites
Good to know
HOTEL CLASS
410Reviews
127Photos
4Q+A
77Room tips
Traveller rating
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  • 26
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Popular mentions
An above average hotel located in sevoke road which could've done better. I say this considering the tariff vis-à-vis comfort/facilities. Although stay was very pleasant, few minor points I noticed during my 2 night stay here last month. Complementary WiFi was extremely slow and
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Response from RSGM1949, General Manager at Royal Sarovar Portico
Responded 1 week ago
Dear Sir, Thank you for your positive comments about the property. We have noted your concern about facilities,wifi, H.D. connection and soundproof windows .We have taken it on board. We are deeply disappointed we did not deliver to your exceptions. We are truly SORRY. We have thoroughly investigated the reasons where we went wrong and have taken immediate corrective action. We are confident this will not recur. Request you to treat this incident in isolation and not let it mark your impression of the hotel as it is our earnest endeavor to provide you with the highest level of service and to insure that you stay with us is truly most enjoyable. Once again, our apologies your experience with us was not to your expectation. We greatly value your business. We hope you will visit us again at Royal Sarovar Portico Siliguri. My team and I look forward to welcoming you back personally. Assuring you the best services in all ways Yours Sincerely, Rahul Saxena General Manager gm@royalsarovar.com
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Nice and comfortable business stay. Recommended staying with friends and family. The restaurant is good with a wide variety of food. Rooms are available with a nice mountain view. Overall Good and Comfortable Place
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Response from RSGM1949, General Manager at Royal Sarovar Portico
Responded 1 week ago
Dear Sir, Thank you for your valuable comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us to do better. We hope you will visit us again at Royal Sarovar Portico Siliguri. My team and I look forward to welcoming you back personally. Yours Sincerely, Rahul Saxena General Manager gm@royalsarovar.com
Read more
Situated a bit out of town, but located by the Sevoke road. Proper stay for business traveller like me. Washroom could have been better maintained & more hygienic. Such properties cannot afford to offer boarders SD connection on television still. WiFi was pathetic. Almost no
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Response from RSGM1949, General Manager at Royal Sarovar Portico
Responded 3 weeks ago
Dear Sir, Thank you for your positive comments about the property. We have noted your concern about WiFi and Food in the room. We have taken it on board. We are deeply disappointed we did not deliver to your exceptions. We are truly SORRY. We have thoroughly investigated the reasons where we went wrong and have taken immediate corrective action. We are confident this will not recur. Request you to treat this incident in isolation and not let it mark your impression of the hotel as it is our earnest endeavor to provide you with the highest level of service and to insure that you stay with us is truly most enjoyable. Once again, our apologies your experience with us was not to your expectation. We greatly value your business. We hope you will visit us again at Royal Sarovar Portico Siliguri. My team and I look forward to welcoming you back personally. Assuring you the best services in all ways Yours Sincerely, Rahul Saxena General Manager gm@royalsarovar.com
Read more
The hotel is situated little away from main town but the stay was very comfortable. There is a mall nearby which had everything available in it. The hotel also has a swimming pool in it which no other hotel has in Siliguri.
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Response from RSGM1949, General Manager at Royal Sarovar Portico
Responded 4 Jan 2019
Dear Sir, Thank you for your valuable comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us to do better. We hope you will visit us again at Royal Sarovar Portico Siliguri. My team and I look forward to welcoming you back personally. Yours Sincerely, Rahul Saxena General Manager gm@royalsarovar.com
Read more
Location - I am not sure how convenient this location is to those having work at Siliguri town Ambience - The interiors of the hotel are well decorated and maintained. People at the reception are usually ready to help you with a smile Room- Rooms are a little small, but clean
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Response from RSGM1949, General Manager at Royal Sarovar Portico
Responded 25 Dec 2018
Dear Sir, Thank you for your valuable comments. We are glad that the team made your stay comfortable. Your encouraging comments will help us to do better. We hope you will visit us again at Royal Sarovar Portico Siliguri. My team and I look forward to welcoming you back personally. Yours Sincerely, Rahul Saxena General Manager gm@royalsarovar.com
Read more
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Album Categories
All photosTravellerRoom & SuiteDining Pool & BeachBusiness Centre & Event Rooms
Clean and newer bathroom
Standard bed; clean sheets
Muddy water in bathroom & wash basin.
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Current government regulations require all guests to present proof of identity at the time of check-in. This could be a passport (mandatory for all foreigners), Driving License, Voter ID Card, Aadhar Card or any other Identity Card issued by the Government of India with address proof for all Indian nationals . Pan Card will not be accepted as Proof of Identity.
0 votes
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I know all Hotels in India require everyone to show a photo ID when you are checking in. I personally think it is nobody's business what relation we have with the people who we are sharing the Hotel room with!
1 vote
Yes.anytime from 8 a m to 8 p m.
2 votes
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how long does the airport transfer take?
Dear sir, It will take 45 minute to 1 hour.
0 votes
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"If possible get a room between the 5th and 7th floors."
"Fifth floor with pool and mountain view."
"Please try to book another hotel than Sarovar, there are good hotels like Lemon Tree nearby."
"Swimming Pool view overlooking the Himalayas"
"Choose the pool view overlooking the himalayas"
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PRICE RANGE
US$ 57 - US$ 80 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Royal Sarovar Premiere
LOCATION
IndiaWest BengalDarjeeling DistrictSiliguri
NUMBER OF ROOMS
65
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