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We have just returned from a week at this hotel and had a great time.
It’s tastefully decorated, light and airy and in a nice, quiet location yet only 5 mins walk from the centre.
We paid extra to guarantee a sea view and were...More
We arrived on a transfer supplied by the hotel and were very surprised at the driveway to see such a steep driveway it was hard to control our cases as there was no Bell boy or concierge to welcome you.
Checking in was effortless and...More
9 Thank RoyM787
Response from GHelenEW, Gerente at H10 Big Sur Boutique HotelResponded 29 January 2018
Thank you for posting your review here on Tripadvisor.
The whole team and I always go through every comment that comes up here, and I am glad we had the chance to take part of your nice feedback, it`s our aim to make...More
We arrived at 8:00pm to a refreshing welcome drink and an efficient registration from friendly staff. It was nice that they commented that they had stayed there before. As we are H10 members ( recommend joining their loyalty programme) we were delighted with our basket...More
We have just returned from 6 days at this hotel and we would highly recommend it. The location is perfect, right next to the sea front and the bars, shops and restaurants are only 2 minutes away (the nearest mini-market is next door). The hotel...More
Good points: -
Location, clean, modern.
Could have avoided had we known:-
Paid for half board which is not allowed to be used at lunchtime and we never
intended to dine in every night in the usual buffet format.
We got a room at the...More
Response from eonaLondon | Reviewed this property |
As the above. Best to contact the hotel direct, they are very open about what's going on and they move you if your not happy with a room your given re noise etc but do something now and don't spoil your holiday.