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Ona Los Claveles

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Ona Los Claveles
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213 Reviews from our TripAdvisor Community

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Showing 187: English reviews
Reviewed 2 October 2016 via mobile

Had the unfortunate experience of spending a week here Firstly check in took forever, not sure the staff knew what they were doing (even though they were polite and English was pretty good) - also didn't help that they lost our cases at one point!!! Pretty rubbish that you also have to pay €8 for the tv remote, air con...

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5Thank Kara W
Edinburgh, United Kingdom
Reviewed 1 October 2016 via mobile

Just back..... Apartment was excellent.... The complex was very well looked after. The cleaners and management work extremely hard !! Only downfall is the walk to the beach, but otherwise great value for money

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3Thank dwils0n1
Onahotels, Director de Relaciones con Clientes at Ona Los Claveles, responded to this review

Dear Mr. dwils0n1, Thank you for your time and for sharing your opinion with us. We are particularly pleased that you had a pleasant stay. The whole Ona Los Claveles team strives daily to fulfil all the needs of our customers, and we are pleased that on this occasion, we have managed to make your stay a memorable one. We...

Reviewed 29 September 2016

My boyfriend and I stayed here for 5 nights, we were a little weary when traveling as we read previous reviews that stated the hotel took copies of your cards etc when you arrived but that did not occcur at all! The time spent at this hotel was just perfect. As you arrive to the hotel your greeted by very...

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4Thank Karolina T
Onahotels, Director de Relaciones con Clientes at Ona Los Claveles, responded to this review

Dear Mrs. Karolina T, We are particularly pleased that you had a pleasant stay. Thank you very much for your warm comment, which is a great motivation for the whole team. The whole team strives daily to fulfil all the needs of our customers, and we are pleased that on this occasion, we have managed to make your stay a...

Reviewed 22 September 2016

They have clean and spacious apartments with fully equipped kitchen and nice pool and bar area. The stay was very polite and friendly. the location of the resort is good as supermarkets, beach, restaurants and bus stop are close by. We stayed for a week and enjoyed our stay thoroughly.

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2Thank Harpreet K
Onahotels, Director de Relaciones con Clientes at Ona Los Claveles, responded to this review

Dear Mr/Mrs Harpreet K, Let me thank you for the time spent on your comment and for sharing it with all TripAdvisor travellers. It is always a pleasure to see firsthand the satisfaction of all our customers and to know that in your specific case we have achieved our ultimate aim. This encourages us to keep working on the same...

Camborne, United Kingdom
Reviewed 16 September 2016 via mobile

Very polite and helpful staff. Clean spacious apartments and nice pool and bar area. All local amenities such as eateries and supermarket about 5 minute walk away. Beach and main town and restaurants are about ten minutes away. Lots of things to do such as Siam Waterpark (overrated in my opinion but others rave about it) and shopping centre next...

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2Thank HaleyNCR
Onahotels, Director de Relaciones con Clientes at Ona Los Claveles, responded to this review

Dear Mrs. HaleyNCR, Thank you very much for your warm comment, which is a great motivation for the whole team. Ensuring that all our guests have a fabulous stay is our main objective and knowing that we have achieved it gives us pride. We hope to host you again in your future visit. Sincerely, Ona Los Claveles.

Reviewed 16 September 2016 via mobile

I have been in this resort for two weeks The staff is friendly and always smiling. The apartment was nice and children friendly. They provided with a net for the balcony and on the internal stairs. The only problem is that in the second the air condition was not present and during the night it was very hot. Overall I...

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1Thank sergio m
Onahotels, Director de Relaciones con Clientes at Ona Los Claveles, responded to this review

Dear Mr. Sergio, Let me thank you for the time spent on your comment and for sharing it with all TripAdvisor travellers. It is always a pleasure to see firsthand the satisfaction of all our customers and to know that in your specific case we have achieved our ultimate aim. This encourages us to keep working on the same basis...

Reviewed 16 September 2016 via mobile

We are staying in the complex however the restaurant on site is absolutely stunning. Food quality is fantastic differ meals ordered. Lamb as the special. Pasta cabonara steak and sole. Every dish was beautiful with flavour texture and was very hot. Will definately be returning not over priced very reasonable drinks also very reasonable too. The accommodation is great we...

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2Thank Tracy E
Onahotels, Director de Relaciones con Clientes at Ona Los Claveles, responded to this review

Dear Mrs. Tracy E, We would like to thank you for the time spent in sharing your opinion through TripAdvisor. We are sure that your comments will help other users to enjoy their stay with us even more. The whole Ona Los Claveles team strives daily to fulfill the wishes of our guests and our ultimate reward is customer satisfaction....

Reviewed 2 September 2016 via mobile

Lovely place to stay. Our apartment was spotless. The cleaners work so hard to keep the place clean, the pool and loungers were washed every day. We had a little issue with ants for the week we stayed but after letting the cleaners know, they left us a spray. The only disappointment was the construction site next door to the...

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Thank roxannew1989
Onahotels, Director de Relaciones con Clientes at Ona Los Claveles, responded to this review

Dear Mrs. Roxanne, Thank you for your time and for sharing your opinion with us. We are particularly pleased that you had a pleasant stay. The whole Ona Los Claveles team strives daily to fulfill all the needs of our customers, and we are pleased that on this occasion, we have managed to make your stay a memorable one. We...

Leeds, United Kingdom
Reviewed 1 September 2016

We have just stayed a week at Los Claveles before moving onto a hotel in Playa de las Américas. Everything has been mostly good so here are just a few pointers that you may want to know. This is a timeshare resort but you'll be pleased to know that no-one tries to sell you anything. We have two weeks in...

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2Thank Connor M
Onahotels, Director de Relaciones con Clientes at Ona Los Claveles, responded to this review

Dear Mr. Connor M, Let me thank you for the time spent on your comment and for sharing it with all TripAdvisor travellers. It is always a pleasure to see firsthand the satisfaction of all our customers and to know that in your specific case we have achieved our ultimate aim. This encourages us to keep working on the same...

Horsham, United Kingdom
Reviewed 24 August 2016

this is a time share complex not a hotle as sugested, we as owners have to pay for the upkeep or this resort out of our maintence which does Not come out of rentails as an hotel Please beaware THIS IS A TIME SHARE COMPLEX

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Thank BrianInUK
Onahotels, Director de Relaciones con Clientes at Ona Los Claveles, responded to this review

Dear Mr. BrianInUK, Thank you for your time and for sharing your opinion with us. We are pleased that you enjoyed your stay in our resort. We are sure that all your suggestions will help other customers to enjoy their stay at Ona Los Claveles even more. We look forward to welcoming you back to the hotel. Kind regards, Ona...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Services
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
Ona Los Claveles is next on the beautiful hillside of Los Cristianos has grown from a fishing village to be a charming town that retains much of its original character. Kids will love the large sandy beach and warm sea that no dangers to bathe, and is ideal for both couples and family groups The exclusive studios, one and two bedrooms are furnished and decorated to a high standard including: a totally equipped kitchenette with oven, microwave, kichenware and fridge; a living room with satellite TV, DVD player and air conditioning; a bathroom; and a spacious and sunny private terrace sun loungers. Weekly maid service. ... more   less 

Additional Information about Ona Los Claveles

Address: Calle Andorra 2 | Arona, Tenerife, 38650 Los Cristianos, Arona, Tenerife, Spain
Region: Spain > Canary Islands > Tenerife > Arona > Los Cristianos
Price Range: ₹ 3,304 - ₹ 10,429 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ona Los Claveles 3*
Number of rooms: 105
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Also Known As:
Los Claveles Hotel Los Cristianos
Ona Los Claveles Los Cristianos, Tenerife
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Questions & Answers

Here's what travellers have asked, with answers from Ona Los Claveles staff and other travellers.
41 questions
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Questions? Get answers from Ona Los Claveles staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room away from the Construction works”
worldtraveller045045, 16 Dec 2016 | Read review
“don;t use studios very small”
johnwW9553CT, 12 Oct 2016 | Read review
“It's A Time Share Complex”
BrianInUK, 24 Aug 2016 | Read review
“ground floor rooms are cooler at night - top floors have a balcony!!!”
ashleighi_13, 15 Aug 2016 | Read review
“Pool-side rooms are best”
W25GSjamesl, 3 May 2016 | Read review
5 of 5