This hotel has overcome our expectations, it looks much better in reality than in pictures! Rooms are spacious and everything was working in this hotel, no broken parts, no wearing off, very clean and stylish, nice scents in the reception area, chilled and pretty quiet in comparison to what you would expect in Ibiza, nice design pool with historical tower remain in the middle of it, great quality food in the restaurant and fresh drinks at the pool bar. It has gym facilities in the basement, indoor pool and spa overlooking the sea, you can order massage in outside green area too. We wished we could stay there longer to enjoy this luxury place more!
Don't stay here if you value your sleep. Noisy rooms , doors clash close all day and all night zero sound proofing. Bed hard as rock . Gym ok but no air con and very dirty. However, Breakfast was good Location is good for a nice long walk into Ibiza town anything to the right of the hotel is grubby, run down and beach not that nice loads of drinking louts but to the left of hotel is much nicer as you leave the area and walk along the prom and head into Ibiza town. Staff friendly. If you value some quality of sleep don't stay here.
Since 2017 we've been here every year with great pleasure. Rooms are very clean, modern, always with a good view. Breakfast buffet is very good and included in the room price. Lunch menu is not specifically interesting or Spanish/Ibiza-styled, but quality has improved since last (COVID) year, although I would suggest to update the lunch and diner menu to include more local dishes.
Very nice hotel and property. Beautiful seaside views from the grounds and pool area. Restaurants offered excellent service and meals. Rooms are modern, comfortable and clean as is the hotel. Staff offers nice options for guests arriving early or staying late. We’ll definitely return for another stay.
Absolutely loved our stay, hotel is stunning. Great location with a lovely walk along to Playa den Bossa. Some lovely restaurants on the way. staff are lovely and spa treatments excellent. Highly recommend
stayed for 3 nights with the girls... we had 1x grand suite and 1x sea view room. the rooms were great - perfect for what we needed with good space and views. the real treat was the terrace on the grand suite which was spacious for all of us, great views, fab hot tub and perfect for a bit of privacy. we also loved the pool - it really is as beautiful as the pictures on the website and a great place for a cocktail (or 2). all the staff were super helpful and friendly - nothing was too much trouble and they really made our stay feel special. the location is really convenient - straight onto the beach and it is easy to get taxis if you are going further. we'll definitely be back!
the view, location, rooms and some facilities are the best of the hotel but there is a place to improve with respect to the reception staff and restaurant. I don't want to narrow it to the individuals, but there are some bad trees there
We have stayed at hotel torte del mar for many years and never been disappointed I would highly recommend this place amazing experience and lovely staff we are counting down the days for our next visit
I have contacted the hotel prior to my arrival for information and replied quickly. When we arrived the reception staff were very welcoming and gave us some local tourist information on excursions and places to go and see, as our flight came in before check in the hotel allowed us full use of the hotel and had handy changing and shower rooms and lockable lockers that fit your suitcases. The rooms are clean and walking through the lobby smelt so good. Breakfast had good selection they cooked infront of you things like omlettes. Good selections of cheese, hams, salad, cooked breakfast options and good sweet options. I found all the staff welcoming and helpful. The cleaners did a fantastic job and did daily cleans which left the room as if like a first time entering the room.
Our advice would be not to select the half board option at this hotel because the evening buffet is akin to bad food in a poor work canteen. The food was luke warm and unappetising. The reception staff were completely disinterested when we requested an alternative option and no call back from the manager. The quality of the food in the Al a carte restaurant was good though, but we weren’t allowed to upgrade to that option for the evening meal. Don’t waste your money on half board, eat elsewhere. But saying that, the hotel itself is good overall.