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Smartline Hsa Ficus

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1,921 Reviews from our TripAdvisor Community

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Showing 1,885: English reviews
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London, United Kingdom
Reviewed yesterday NEW

A "no frills" all inclusive that doesn't disappoint. It's well run, spotlessly clean and all of the friendly staff work exceptionally hard to keep the complex looking good. However the stairways and corridors are a little shabby and could do with a refresh. Our apartment was spacious, with very comfortable beds and a good shower. Towels were rather old and...

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Thank MittsLondon
Gloucester, United Kingdom
Reviewed 4 days ago NEW

For a 3 star all inclusive hotel we had no complaints. Spotlessly clean throughout!!!!! Buffet dining... always fresh, replenished regularly and a good choice at every meal time. No need to rush to get there as the service is great from start to end. Staff work extremely hard to high standards. Our accommodation was spacious with a balcony. Minimal kitchen,...

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1Thank Kim I
AingeruG, Ficus management at Smartline Hsa Ficus, responded to this review

Dear Kim; Thank you for your comments and for sharing them. I think that it summarizes very well what we offer and the way we do our work in all the departments; kitchen, maid service, entertaimemts and others. On behalf of the entire staff of Ficus thank you very much and we hope to see you here again.

Bromsgrove, United Kingdom
Reviewed 4 days ago NEW

The Ficus is a fab little 3 star all inclusive and was great for a nice early season break. The hotel staff were very friendly and worked really hard, many of them working long shifts. The food in the restaurant was good and we always found something that we liked, however we did choose to eat out on three occasions...

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1Thank juliamarsh21
AingeruG, Ficus management at Smartline Hsa Ficus, responded to this review

Dear juliamarsh21; It´s really nice to read your comments and to know that you have had a nice experience in Ficus. For us it is very important to know that you have found a nice atmosphere here with the other guests and with the staff. Thank you for writing about the hotel's surroundings, our future guests will have a better...

Enniskillen, United Kingdom
Reviewed 5 days ago NEW

We have just returned from an eleven night stay in the Ficus Apts. This was our second time at the Ficus. The hotel is in a great location in Costa Tequise, only a ten min stroll from centre. We have a 5 and 7 year old and this is why we choose the Ficus again; the entertainment in the evenings...

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Thank Susan_484484
AingeruG, Ficus management at Smartline Hsa Ficus, responded to this review

Dear Susan_484484 Thank you for your lovely review. We are very happy knowing that you and your family have had an entertaining and enjoyable stay.Thank you for sharing it! Looking forward to see you once more.. our warmest regards!

Reviewed 5 days ago NEWvia mobile

We had a good family holiday over Easter and the Smartline Ficus met our expectations. You must remember this is a three star hotel and facilities are limited. However, rooms were spacious, clean and in good condition. Staff were friendly and helpful. The food was basic but everything was very fresh and some of the fish was fantastic. The entertainment...

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Thank IainBass01
AingeruG, ficus management at Smartline Hsa Ficus, responded to this review

Dear IainBass01; We thank you for the time dedicated to leave a review about your stay in Ficus. For us it´s a pleasure to know that you have had a good holiday, That´s our first goal!

Reviewed 5 days ago NEWvia mobile

We were so excited to come here, we booked 2 rooms for 5 of us including a 9 year old. The upside is that the food is nice, the downside is that there's not much variety, things are repeated a lot. The food Hall staff were brilliant and so hard working, yet the check in staff were quite rude when...

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Thank Peri762
London, United Kingdom
Reviewed 1 week ago

We spent 4 nights here over the Easter break (April 2017) and found the hotel clean, bright and the staff very friendly and helpful. The food was tasty and there was plenty of choice (I don't eat meat). There is entertainment throughout the day and in the evening, however, you are not pestered if you don't want to join in....

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Thank Toni_Pope
AingeruG, Ficus management at Smartline Hsa Ficus, responded to this review

Dear Toni_Pope Thank you very much for your comments and for appreciating the work of all staff; kitchen, maid service and others, we clean the pool area twice a day and the pool every day at first hour in the morning. You are right sometimes we forget to inform our guests about the solarium area, thanks for the advice!!

worcestershire
Reviewed 2 weeks ago via mobile

We have just returned from a week at the Ficus and overall we had a lovely holiday. If you are expecting a 5* all inclusive for the price then you're going to be disappointed On arrival we checked in, were given our AI bands and a brief explanation of the meal times. We then got our key and directions to...

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4Thank sandra_dee1969
Reviewed 2 weeks ago

The travel to hotel from start to finish was great, the reception person when we arrived was great (only time i seen that particular guy) the Thomas Cook Reps Mikey and Ricky where Fantastic could not of asked for better reps they shown us around the local area in there own time (out of work hours NOT PAID) their entertainment...

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Thank Daniel R
AingeruG, Ficus management at Smartline Hsa Ficus, responded to this review

Dear Daniel R Thank you for sharing your feedback following your recent stay with us. We are delighted that you have enjoyed with the entertainment staff which is very friendly and professional. For guests who need some arrangement in the room we have a maintenance service from 07:00 am til 10:00pm you just have to inform at the reception open...

Reviewed 2 weeks ago via mobile

Me & my partner stayed here for a week from 29th-5th April. On first impressions we fealt a bit awkward walking by the pool to get to our room at around 3pm.. there was no music and elderly people being strangely quiet around the pool. Once in our apartment we were surprised at the amount of space and a kitchen...

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Helpful?
Thank Clark W
AingeruG, Ficus management at Smartline Hsa Ficus, responded to this review

Dear Mr Waites, It is always a joy for us to know that our guests returns home happies after having fully enjoyed their stay with us. Thank you for sharing your experience and enthusiasm with the services offered by the hotel and highlighting the professionalism and friendliness of the entertainment team who do a great job. Wishing to see you...

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Amenities

Highlights
  • Bar/Lounge
  • Pool
  • Restaurant
  • Free Parking
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Bar/Lounge
  • Pool
  • Restaurant
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Refrigerator in room
  • Microwave
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Multilingual Staff
Official Description (provided by the hotel)
The smartline Ficus is located on the beautiful island Lanzarote and is the perfect decision for a good value holiday. The sandy beach is 500 m away from the smartline Ficus and the city center of Cosat Teguise is around 300 m away. On the island are all towns easy to reach. During all meals, the smartline Ficus prepare a buffet with national and international cuisine. The smartline ice box is daily for two hours available with fruits and ice cream. Moreover, you can enjoy local spirits and soft drinks. The smartline Ficus offers many different activities. You can choose between aerobic courses or table tennis and many other activities. Furthermore, you have the possibility to play volleyball. ... more   less 

Additional Information about Smartline Hsa Ficus

Address: C. Hervideros 8-10, 35508 Costa Teguise, Lanzarote, Spain
Region: Spain > Canary Islands > Lanzarote > Costa Teguise
Price Range: ₹ 1,37,067 - ₹ 1,37,389 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Smartline Hsa Ficus 3*
Number of rooms: 109
Reservation Options:
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Also Known As:
Ficus Costa Teguise
Ficus Hotel Costa Teguise
Lanzarote Ficus
Ficus Hotel Lanzarote
Ficus Lanzarote
Smartline Hsa Ficus Costa Teguise, Lanzarote
Hotel Style:
#12 Romantic Hotel in Costa Teguise
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Questions & Answers

Here's what travellers have asked, with answers from Smartline Hsa Ficus staff and other travellers.
291 questions
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Questions? Get answers from Smartline Hsa Ficus staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms opposite reception would be quieter than the room we had next to evening entertainment building.”
744kimi, 24 Apr 2017 | Read review
“Request block 4 or 5”
Susan_484484, 23 Apr 2017 | Read review
“All rooms have a pool view but there are no lifts.”
Toni_Pope, 18 Apr 2017 | Read review
“take the children better rooms”
danielrW6053XT, 13 Apr 2017 | Read review
“Not anywhere in block two.”
Charing78, 12 Apr 2017 | Read review
5 of 5