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El Dorado Casitas Royale, by Karisma

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El Dorado Casitas Royale, by Karisma
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4,096 Reviews from our TripAdvisor Community

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Showing 3,918: English reviews
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Fort Worth, Texas
Reviewed yesterday NEW

This was our 5th or 6th trip to EDR. We stayed in the casitas as we always have. This resort is absolutely terrific! The food is wonderful and so are the rooms and service. We have always come in the summer (June-August). This was our first trip in the winter. The swim-up bar pools were cold, thus we spent almost...

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Thank William B
Gillingham, United Kingdom
Reviewed yesterday NEW

We have just spent 2 weeks in the el dorado royal and it was the best hotel we have stayed in by far. The gourmet food was outstanding, every restaurant was superb and the staff could not do enough for you, I would like to mention the 'spot' restaurant where we had our breakfast most mornings the staff were outstanding....

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Thank J6280MBkaren
Saint Louis, Missouri
Reviewed yesterday NEW

We are Exotic members and have been coming to El Dorado Casitas for 7 or 8 years. We enjoy the amenities and helpful staff which has kept us coming back. This year, we found the food not up to the standards we had enjoyed in previous years. In each meal, something, be it entree, appetizer, etc. had some problem. (the...

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Thank stlbrianc
Pipersville, Pennsylvania
Reviewed 2 days ago NEW

Nice property, but the shuttles are a bit of a nuisance. Easy to get paranoid as one walks the property to get to a dining engagement. They really need to make the paths wider and put lights on all the carts. The food was good, people friendly, but the Casitas need more light! It's like living in a cave.

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Thank jcbpa
Nashville, Tennessee
Reviewed 2 days ago NEW

Great time as usual. Fourth year to spend Valentine week here. It is always perfect. This trip Jeorge was the best beach bartender and helper ever!!! Thanks for a great trip Jorge you made the trip even better. The food was fabulous as always and love the casita swim ups. This resort is maintained unbelievably well. They take pride in...

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Thank Alison T
Palatine, Illinois
Reviewed 2 days ago NEW

Gourmet Food never disappointed. Service was outstanding. Cleanliness was clearly a priority. Just outstanding in every way. The entertainment was delightful. The water aerobics classes, complimentary Tequila tastings, and pottery painting were unexpected treats. While we were there they hosted a free SuperBowl Party that riveled anything I've ever seen in the states (and we have family in the NFL).

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Thank Palatinegal
Reviewed 2 days ago NEWvia mobile

From the gates at the entrance of the property, to the beautiful lobby at the front reception area and all along the pathways that lead to the white sand beach, everything is beautiful!! The lobby is elegant. The check is service was prompt and there was no shortage cocktails available at the high end martini bar. After a quick check...

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Thank Jay S
Reviewed 2 days ago NEW

If you are seeking an adults only vacation, this place will exceed your expectations. You will need to make sure you keep a "Mexico" mindset during your stay. While the personal services (bartenders, pool butler, etc.) are awesome, don't expect any rhyme or reason to maid service or turn down service. We would quite literally spend the entire day on...

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Thank Justin W
Saint Louis, Missouri
Reviewed 2 days ago NEW

A beautiful destination, very well kept, and a staff that wants your stay to be special. Casita 2514's location was perfect for us, close to all but very quiet and steps from the beach. Our concierge Billy was totally proactive and checked to be sure all was going well. Out bartender was great, after the first meeting our drinks were...

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Thank rdcrask
denver, co
Reviewed 2 days ago NEW

This was our second trip staying in a swim up suite of the Casitas. Yet again, everything was perfect, from Ivan and Leybert at the swim up bar, Wilberth at JoJos, and Angelique taking care of us pre-arrival at check-in. We couldn't ask for more. This trip we used the spa and it was great except for a mix up...

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Thank ddd470

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Amenities

Highlights
  • Beachfront
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Laundry Service
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
El dorado casitas royale, one of conde nast traveler readers’ top 100 hotels in the world and a AAA four diamond resort, is the pinnacle of romantic seaside luxury.Nestled along the beach in a separate, secluded area within El Dorado Royale on Mexico’s Riviera Maya, El Dorado Casitas Royale by Karisma is an adults only resort designed for romance. A superb array of amenities and services makes this an unrivaled destination for romantic getaways, weddings, honeymoons, and anniversaries. ... more   less 

Additional Information about El Dorado Casitas Royale, by Karisma

Address: Km 45, Carretera Cancun-Tulum, 77710, Mexico
Region: Mexico > Yucatan Peninsula > Quintana Roo > Riviera Maya
Price Range: ₹ 34,455 - ₹ 1,23,006 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — El Dorado Casitas Royale, by Karisma 4.5*
Number of rooms: 171
Reservation Options:
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Also Known As:
El Dorado Casitas Royale, By Karisma Hotel Riviera Maya
Hotel Style:
#17 Spa Hotel in Riviera Maya
#18 Luxury Hotel in Riviera Maya
#25 On the Beach Hotel in Riviera Maya
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Questions & Answers

Here's what travellers have asked, with answers from El Dorado Casitas Royale, by Karisma staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stay in the Casitas. They are wonderful. ”
 of 5 bubbles B1665BAwilliamb, 25 Feb 2017 | Read review
“Any room is brilliant”
 of 5 bubbles J6280MBkaren, 25 Feb 2017 | Read review
“The casitas with infinity pools seem to be all upper level and most have ocean views.”
 of 5 bubbles J2096YVjustinw, 24 Feb 2017 | Read review
“The Casitas room was perfect. The outdoor shower was a unique feature.”
 of 5 bubbles L6296VRcharlesm, 24 Feb 2017 | Read review
“Our casita should have brighter lights. we found it difficult at times to see. ”
 of 5 bubbles M3029QZjoes, 24 Feb 2017 | Read review
5 of 5