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El Dorado Casitas Royale, by Karisma

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Traveller (5561)
Room & Suite (1361)
Pool & Beach (891)
Overview
  • Excellent82%
  • Very good12%
  • Average4%
  • Poor1%
  • Terrible1%
Travellers talk about
“beach butler”(674 reviews)
“outdoor shower”(602 reviews)
“casitas section”(385 reviews)
Free Internet
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Hotel
4 Star Hotel
All hotel details
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Rooms
30 Apr1 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (5,516)
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5,285 results
Traveller rating
4,293
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231
68
42
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1 - 5 of 5,285 reviews
Reviewed today

My wife and I honeymooned at this location ten years ago and we returned for our Fifth Anniversary and, most recently, our Tenth Anniversary. We LOVE this place. The beaches boast breathtaking views with soft white sand, cabanas and beach-side wait service. The rooms are...More

1  Thank Andrew S
Reviewed yesterday

Amazing Hotel, absolute perfection for a place to relax and to be well looked after. 10/10 for friendliness, cleanliness and spoilt for choice with delicious food and premium drinks. We'll be back asap

Review collected in partnership with this hotel
2  Thank lawrencekp
Reviewed yesterday

My husband and I went to the Casitas for our 20th anniversary, we had a great time. The staff was great and attentive. The restaurants are clean and impeccable staff. Our concierge Jorge and Arlette were awesome to organizing our events while we were there...More

Review collected in partnership with this hotel
2  Thank princesscamiecg
Reviewed 2 days ago via mobile

So second time to resort thought we would upgrade to casitas and it's a different league from check in to room . A few things have changed in 2 years since first visit for us evening entertainment is always a big thing and boy have...More

6  Thank Racin69
Reviewed 2 days ago

I broke my foot and thought it would be the end of a lovely vacation (day 2) however the service and attention i received was unbelievable from catered dinner to my patio, ramps built at my suite to allow me to come and go in...More

Review collected in partnership with this hotel
7  Thank cath14867
View more reviews
Most Booked Properties in Riviera Maya, Mexico
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About
Awards & Recognition
Travellers' Choice2018 Winner
GreenLeaders Gold level
Certificate of Excellence
Amenities
Top amenities
Beachfront
Pool
Room Service
Free Internet
Bar/Lounge
Breakfast included
Free Parking
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Hotel Amenities
Business Centre with Internet Access
Laundry Service
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Free Parking
Airport Transportation
Babysitting
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Bar/Lounge
Hot Tub
Tennis Court
Adult pool
Outdoor pool
Restaurant
Spa
Fitness Centre with Gym / Workout Room
Details
Price range
US$ 401 - US$ 1,165 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Spa Hotel in Riviera Maya
#20 Luxury Hotel in Riviera Maya
#23 On the Beach Hotel in Riviera Maya
#25 Green Hotel in Riviera Maya
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Smoking rooms available
Details
Price range
US$ 401 - US$ 1,165 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#18 Spa Hotel in Riviera Maya
#20 Luxury Hotel in Riviera Maya
#23 On the Beach Hotel in Riviera Maya
#25 Green Hotel in Riviera Maya
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Smoking rooms available
Add Photo Photos
Traveller (5561)
Room & Suite (1361)
Pool & Beach (891)
Dining (466)
Business Centre & Event Rooms (16)
Family and Play Areas (10)
Questions & Answers
Ask a question
Robert N
9 April 2018|
AnswerShow all 3 answers
Response from Lori B | Reviewed this property |
One nice thing about having a ground floor casita is that it is very easy to run back in the room to use the restroom. Each group of casitas has its own pool/swim up bar but there aren't any public facilities.
1
Vote
Betsy W
5 April 2018|
Answer
Response from Douglas B | Reviewed this property |
If you are staying at the casitas, each group has their own concierge who was readily available and also very knowledgeable about excursions. Personally I would wait til onsite to set them up. I did not find that there... More
1
Vote
Room Tips
"We had a swim up suite at the El Dorado Casitas, it was well worth the money. We had our own private lazy..."
Read review
"The resort in itself is not handicap friendly which i learned but they did make every attempt to make sure..."
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"We enjoyed a beach view, and I would recommend it, but all were in good locations."
Read review
"Stay in the swim up rooms! They’re out of this world !!!"
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