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Mercure Gold Coast Resort

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Traveller (370)
Room & Suite (134)
Pool & Beach (24)
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Overview
  • Excellent32%
  • Very good46%
  • Average14%
  • Poor5%
  • Terrible3%
Travellers talk about
“carrara markets”(12 reviews)
“gold coast”(78 reviews)
“accor member”(14 reviews)
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4 Star Hotel
All hotel details
Offers from Mercure Gold Coast Resort
Special Offer: UP TO 30% - EARLY BOOKING
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Offers from Mercure Gold Coast Resort
Special Offer: UP TO 30% - EARLY BOOKING
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Rooms
7 May8 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,317)
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Traveller rating
427
568
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43
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191 - 195 of 1,295 reviews
Reviewed 15 April 2017

Stayed for 1 night with a friend in a twin room. Very spacious with big comfortable beds. Needed to check in after midnight and staff were happy to accept this request and were available at the front desk when we arrived after 1am. Considering it...More

Thank Hayley H
Response from Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast ResortResponded 18 April 2017

Hi Hayley, many thanks for your review and also for staying with us over the Easter period. Great to hear you found our resort to be good value for money and that you received good service. We'll definitely check the shower head, so thank you...More

Reviewed 13 April 2017

Review of our two night stay in "SUPERIOR ROOM 1 KING BED AND SPA" Pros - Staff very friendly and helpful. Room was spacious, clean and well equipped with a fridge, ironing board, spacious wardrobe, tea making facilities and a very nice chaise longue. Lovely...More

Thank actionslaxx
Response from Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast ResortResponded 18 April 2017

Hi actionslaxx, thanks so much for your detailed and balanced commentary. We really appreciate this, as it always helps us to improve. It's great to hear about those staff in our team who provided great service and we'll certainly mention your comments to them. Next...More

Reviewed 11 April 2017

Despite the problems suffered from Debbie passing through the previous evening and the Second Pool and Tennis Courts being well under water. The hotel functioned as though this had not happened. The Hotel is sited next to a Golf Course and is well matured. The...More

Thank Robert Paul H
Response from Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast ResortResponded 18 April 2017

Hi Robert, many thanks for your review and comments. As you mention, we did experience some minor flooding from the recent severe weather, but our team quickly dealt with any issues and the resort continued to operate and look after our guests, which also included...More

Reviewed 10 April 2017 via mobile

We stayed here for 2 nights with our toddler. We were in room 4101 which was on the bottom floor and were totally thankful we didn't have to cart our luggage up many stairs. Parking was easy and plentiful. There were 2 comfy queen beds...More

Thank Rebecca A
Response from Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast ResortResponded 18 April 2017

Hi Rebecca, thanks so much for your comments. I'm pleased to hear that the allocation of a room on the ground floor worked well for you and that you and your family enjoyed the peace and tranquility of our resort. We hope to see you...More

Reviewed 8 April 2017

We expected the location of the hotel is a bit remote but never expected no transportation at all. We have to walk 20 mins to the bus stop and changed 2 different buses to go to the train station and took the train to various...More

Thank Tan T
Response from Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast ResortResponded 18 April 2017

Hi Tan T, many thanks for your review. We're sorry to hear that transport caused you a concern when you visited recently. We do recommend that guests have a car to really make the most of the local area, though we can arrange shuttles or...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Free Internet
Bar/Lounge
Pool
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Meeting Rooms
Children Activities (Kid / Family Friendly)
Concierge
Banquet Room
Babysitting
Dry Cleaning
Laundry Service
Multilingual Staff
Self-Serve Laundry
Shuttle Bus Service
Conference Facilities
Airport Transportation
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Tennis Court
Bar/Lounge
Hot Tub
Pool
Spa
Golf Course
Heated pool
Outdoor pool
Details
Price range
US$ 88 - US$ 170 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
Details
Price range
US$ 88 - US$ 170 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms
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Traveller (370)
Room & Suite (134)
Pool & Beach (24)
Dining (18)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
8 July 2017|
AnswerShow all 7 answers
Response from Val C | Reviewed this property |
Not sure about that but you can ask their concierge . Hope this helps
1
Vote
alanne
4 April 2017|
AnswerShow all 4 answers
Response from neddy71 | Reviewed this property |
Apologies, as I did not play golf whilst there. However I found their concierge service to be tremendously helpful. I contacted them in advance of our stay, via the "contact us" link on hotel website, to enquire about... More
0
Votes
Amanda w
5 March 2017|
AnswerShow all 6 answers
Response from David M | Reviewed this property |
Close to the stadium - large rooms and service is great A hidden gem
1
Vote
Room Tips
"If you're after a room with a view, you might need to walk up a flight or two of stairs."
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"Ask for a room on the ground floor, it's god a terrace with beach chairs!"
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"If mobility is an issue request ground floor units as higher floors have no lift access only stairs."
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"Ask for a pool view room"
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