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Stayed here while on the coast for a friends wedding and had a great time. Found the bed to be so comfy that shortly after checking in I fell asleep. Decided to try room service as it was a bit cool to venture outside and...More
I’ve stayed here twice for business, once in January and once in May, and have enjoyed both times. The rooms are lovely and the service was consistently fantastic. The main pool and spa is great, I’d suggest aiming to book a room close to the...More
Thank Leizel I
Response from Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast ResortResponded 29 May 2018
Thank you so much for your kind words on your recent stay with us.
We are about to commence refurbishment of our Billabong Pool which will be great news for the hotel and our guests.
I have passed on your feedback to the...More
Our room was facing the golf course. Lovely and quiet side of the huge complex
Close to the local market.
Lots to buy see and eat, good prices too.
We enjoyed all the pools and spa at the hotel
And plenty of parking....More
spotless room excellent facilities ,best value accommodation on the gold coast all staff well trained and polite , as good as it gets top quality restaurant well priced, breakfast was sensational and fresh excellent undercover parking have stayed here many times and never disappointed ..many...More
Stayed at Mercure a few weeks ago as was going to football game. Rooms spacious and clean. Overall place was great. Had breakfast at restaurant and good value being an Accor plus member. Great thing was they had a shuttle bus to game door to...More
Apologies, as I did not play golf whilst there. However I found their concierge service to be tremendously helpful. I contacted them in advance of our stay, via the "contact us" link on hotel website, to enquire about... More
Apologies, as I did not play golf whilst there. However I found their concierge service to be tremendously helpful. I contacted them in advance of our stay, via the "contact us" link on hotel website, to enquire about airport transport and also transport options to the theme parks and local attractions.
I received a comprehensive reply within 24 hours, advising on multiple options.