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Mercure Gold Coast Resort

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Mercure Gold Coast Resort
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1,054 Reviews from our TripAdvisor Community

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Showing 1,034: English reviews
Jakarta, Indonesia
Reviewed 2 days ago NEWvia mobile

This resort was far away from all attractions in Gold Coast. It seemed more geared towards baby boomers and their families. Probably not the best choice for us, as we planned to spend more time outside the resort than in it. The room was comfortable and well appointed. The pool was sizeable and well maintained. It all seemed a tad...

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Helpful?
Thank ChrisThomas1991
Wellington, New Zealand
Reviewed 4 days ago NEW

I often stay at the Mercure Resort as I hire a vehicle upon landing from the Gold Coast Airport and then do a 20minute drive directly to Resort and spend a night or 2 prior to traveling on. Located 8kms from Pacific Fair Shopping Mall &10minutes from Broadbeach & Surfers Paradise. Access to M1 Highway is easy. I always find...

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Helpful?
Thank ronbbell
Maroochydore, Australia
Reviewed 6 days ago NEWvia mobile

I booked the Mercure resort for the family to get together for my mothers 80th Birthday celebration. I wanted somewhere that would cater for the whole family and had plenty to keep the adults and great grandchildren amused. The rooms were as I had booked them however I did wonder at being placed in a block at the very far...

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Helpful?
Thank CJMc63
Moreton Island
Reviewed 1 week ago

Smooth check in, great staff service. I stay frequently and have always had excellent service and attention from all staff on all levels - professional and friendly. Resort is clean and surroundings are peaceful and secure away from the ratrace.

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Helpful?
Thank pammip2015
Victoria, Australia
Reviewed 1 week ago via mobile

Of all of the Mercure experiences we have had, this isn't one of the best. The room we stayed in had ongoing a/c issues, wasn't clean and the staff were friendly but that's where it stops. On checkout we were informed we "should have" been moved with the a/c issues and they would try to ensure our experience was better...

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Helpful?
Thank Bill And-Kerrie H
Reviewed 1 week ago

My partner had called up the Mercure as a nice getaway on a trip up the North Coast of NSW, with the woman he spoke with booking us a refurbished room overlooking the golf course with a king bed. When we arrived, we were at first directed to a dated room with two double beds and a view of a...

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Helpful?
Thank Zoe Y
Greymouth, New Zealand
Reviewed 1 week ago

Came upon this accommodation entirely by chance and never regretted booking to stay here. We felt very welcome at the front desk upon check in and making some enquires. The rooms was very comfortable and clean. Our stay was made more pleasant when James extended his hand readily to help with a stuck luggage - that was spoilt by luggage...

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Helpful?
Thank lianghockt
Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast Resort, responded to this review

Hi lianghockt, it's great to hear that you were ably assisted by James, our Concierge - he's certainly a pro when it comes to fixing luggage and many other handy skills. I'm delighted that you enjoyed your brief visit and we really appreciate you letting us know about your experience.

Gladstone, Queensland, Australia
Reviewed 2 weeks ago via mobile

Resort is 5 minutes drive to pacific fair shopping centre, and is surrounded by quality golf courses. Resort itself is large, with a number of buildings among beautiful gardens. There are 2 pools, gym, tennis courts and a couple of restaurants, as well as room service. Mine was a standard room - clean, spacious but a little dated, spa, in...

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Helpful?
Thank lisa69448
Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast Resort, responded to this review

Hi Lisa, many thanks for your comments. I'm glad you enjoyed the tranquility of our resort during your recent visit. We've refurbished 50% of our guest rooms so far, so we will certainly try to allocate you one of these upgraded rooms on a future visit, as well as arranging a nice view of the gardens or golf course. Thanks...

Broadbeach, Australia
Reviewed 2 weeks ago

Well whether you are after a business venue or a family venue you cannot go past this excellent restaurant for quality of foods, wines and service. The menu caters for the varied life choices of todays diners comes highly recommended. Supplements the resorts rooms and facilities.

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Helpful?
Thank Murray P
Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast Resort, responded to this review

Hi Murray, thanks so much for your comments. I'm delighted to hear that our restaurant was a highlight of your recent stay at Mercure Gold Coast Resort. Our team have put a lot of effort into our menu, wine list and service, so it's great to know that you were rewarded with an excellent experience when you dined with us...

Perth, Australia
Reviewed 2 weeks ago via mobile

We had a very comfortable stay and really enjoyed the hotel facilities. Very good price but need own transport. Located within golf course. Nice view. the room is little bit old but loved the clean bathroom and size of room. Welcoming staff, The food was yam and well worth it! We choose here because we like hot air balloon.

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Helpful?
Thank JasonNorman91
Mr_Tom_Bloomfield, General Manager at Mercure Gold Coast Resort, responded to this review

Hi Jason, thanks very much for taking the time to post a review following your recent stay with us. It's great to hear you had an enjoyable visit and there's no better way to start a day on the GC than a hot air balloon flight! We've refurbished about half of our rooms so far, so hopefully we can allocate...

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Amenities

Highlights
  • Pool
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Tennis Court
  • Bar/Lounge
  • Spa
  • Golf Course
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Laundry Service
  • Multilingual Staff
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Located in the heart of it all - just minutes from beautiful Gold Coast beaches and renowned golf courses, Surfers Paradise, Broadbeach, world class shopping and sporting stadiums - Mercure Gold Coast Resort is perfectly positioned for your business trip or next holiday. This beautifully appointed resort is one of the top choices on the Gold Coast for relaxing, unwinding and rejuvenating away from the hustle and bustle of the city. When planning where to stay on the Gold Coast, for a fun family holiday with the kids, sneaking away for a romantic couples' escape or teeing off on a golf weekend - no hotel makes you feel more at home than Mercure Gold Coast Resort! ... more   less 

Additional Information about Mercure Gold Coast Resort

Address: Palm Meadows Drive | Palm Meadows, Carrara, Gold Coast, Queensland 4211, Australia (Formerly Radisson Resort)
Region: Australia > Queensland > Gold Coast > Carrara
Price Range: ₹ 5,999 - ₹ 15,232 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Gold Coast Resort 4*
Number of rooms: 308
Reservation Options:
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Also Known As:
Radisson Resort Gold Coast Hotel Carrara
Radisson Gold Coast
Radisson Hotel Carrara
Radisson Carrara
Carrara Radisson
Mercure Gold Coast Resort Australia
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Gold Coast Resort staff and other travellers.
2 questions
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Ipswich, Queensland, Australia

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Questions? Get answers from Mercure Gold Coast Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ensure that you ask for a room in one of the 3 blocks at the front as they are located close to all the facilities.”
 of 5 bubbles ronbbell, 6 Dec 2016 | Read review
“refurbished rooms are much better”
 of 5 bubbles zoey626, 29 Nov 2016 | Read review
“One that backs onto the gold course,”
 of 5 bubbles MurrayP132, 23 Nov 2016 | Read review
“Ground floor king spa in block 2 & 3”
 of 5 bubbles ronc885, 8 Nov 2016 | Read review
“Book a ground floor room if you have trouble with stairs.”
 of 5 bubbles leeannef2013, 25 Oct 2016 | Read review
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