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Ramada Hotel Hope Harbour

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Ramada Hotel Hope Harbour
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161 Reviews from our TripAdvisor Community

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There are newer reviews for Ramada Hotel Hope Harbour
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Showing 159: English reviews
gold coast
Reviewed 15 August 2016

Great Spot by the water with fabulous entertainment and vibe! I find the staff a little beige and not quite switched on to what is going on...standing at the bar waiting for a drink or service, is a little off putting. Food above average and believe with more switched on staff with personality wouldn't go astray! Has loads of potential...

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Helpful?
Thank marielGoldCoast
Shane N, Front Office Manager at Ramada Hotel Hope Harbour, responded to this review

Hi Mariel, Thanks for your feedback. Obviously we pride ourselves on delivering a memorable and engaging service experience for all our guests and so I am disappointed to hear this was not your experience. I hope we can welcome you back soon and look forward to exceeding your expectations Warm Regards Shane

Sydney, Australia
Reviewed 8 August 2016 via mobile

We visited hope island and stayed at the ramada for two nights to attend a friends memorial lunch. The hotel was very clean and the staff were great. Rooms were spacious and clean. Breakfast was fabulous (we ordered off the menu vs having the buffet) and also ate dinner in the restaurant which was lovely. I would highly recommend the...

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Helpful?
Thank marykateramsay
Melbourne
Reviewed 8 August 2016

We were a little hesitant having read the reviews. Yes it is about 10 minuets from Helensvale and there are no shops around and driving in it looks a bit like an industrial estate, but the advantage for us at least was a very quite peaceful place to relax in after a busy day on the coast. The Ramada is...

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Helpful?
Thank RetiredMelbourne
London, United Kingdom
Reviewed 6 August 2016

Our stay was only one night and very brief. The hotel was a little out of the way - but not a problem when driving - and there were plenty of parking spaces. The welcome was polite and friendly. The room was nice and large and the bathroom facilities were fine. The fridge was quite noisy so it had to...

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Helpful?
Thank StevieShep
Shane N, Front Office Manager at Ramada Hotel Hope Harbour, responded to this review

Dear Stevie, Glad you enjoyed your stay at the hotel and we'll look into the problem you mentioned about the fridge. If visiting again, please feel free to ask about a complimentary late check out. Look forward to welcoming you back. Warm Regards Shane

Reviewed 1 August 2016

We stayed 2 nights, Friday and Saturday, for my brother-in-law's 60th birthday party. The party was held in the restaurant adjacent to the foyer. From first contact, on the phone, to check out, we found the staff to be friendly and extremely helpful. The room, on the first floor, was spacious and modern. The bed was very comfortable. The view...

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Helpful?
Thank Kevin C
Bonny Hills, Australia
Reviewed 30 July 2016

Lovely views over the boats and water, great food from the bar, friendly staff. Parking under cover was good. The Card Access to get into the carpark was a bit weird as you had to drive on the opposite side of the drive to scan the card.

Review collected in partnership with Amoma.com
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Helpful?
Thank johnnP3564UB
Gold Coast, Australia
Reviewed 29 July 2016 via mobile

The property is a bit remote but when you get there it is actually quite fun. On the Friday night I visited there was a man playing live music, which really gave a buzz to the place. The atmosphere being on the harbour also gives a sense of being well from the city lights. All the staff were amazing and...

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Helpful?
1Thank TravelWriterKate
Shane N, Front Office Manager at Ramada Hotel Hope Harbour, responded to this review

Hi Kate, Delighted you had a fun time. We also have live music on a Saturday night and Sunday afternoon, so really the whole weekend is a great time to have a little getaway. Hope to welcome you back soon, and hopefully you'll have time to visit some of the great attractions in this part of the Gold Coast too....

Brisbane, Australia
Reviewed 27 July 2016

You would never know this hotel is tucked in what looks like an industrial estate.The signage is terrible which doesn't give you a good first impression.When pulling up outside to check in you are greeted with people smoking outside.The lady on the desk was friendly and professional.Room was available earlier which was good.Secure lock up carpark.House keeping were complaining about...

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Helpful?
Thank karren m
Shane N, Front Office Manager at Ramada Hotel Hope Harbour, responded to this review

Hi Karren, Thank you for you thoughtful feedback. I apologise for the problems you describe, particularly the cleanliness of the doona in your room. I assure you these are professionally laundered and I shall investigate the oversight you have encountered. Now that you know where we are, I hope you will return again soon and I know we will exceed...

Adelaide, Australia
Reviewed 27 July 2016 via mobile

Was a great location to base our holiday from. Rooms were roomy, clean and quiet. Staff were very good. Food in the restaurant was of a high quality. Breakfast buffet options are a bit limited but ok. Bathroom was a bit old and needed updating.

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1Thank StampyAU
Reviewed 27 July 2016 via mobile

Recently took my husband here for a night away. Everything was perfect. Their is a restaurant attached, a bar and live music. Pool and tennis courts if that's your thing. Staff were very friendly and price was reasonable considering it was a Friday night! So if you want a quiet night away and you don't have to drive for dinner,...

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Helpful?
Thank Mrs_K1984

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Banquet Room
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Babysitting

Additional Information about Ramada Hotel Hope Harbour

Address: 11 John Lund Drive, Hope Island, Gold Coast, Queensland 4212, Australia (Formerly Chancellor Resort Hope Harbour)
Region: Australia > Queensland > Gold Coast > Hope Island
Price Range: ₹ 5,914 - ₹ 9,812 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Ramada Hotel Hope Harbour 4*
Number of rooms: 97
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Also Known As:
Chancellor Hotel Hope Island
Ramada Hotel Hope Harbour Hope Island, Gold Coast
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Questions & Answers

Here's what travellers have asked, with answers from Ramada Hotel Hope Harbour staff and other travellers.
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Questions? Get answers from Ramada Hotel Hope Harbour staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“on the water”
 of 5 bubbles 655pamm, 16 Feb 2017 | Read review
“Ground floor with a view of the Marina”
 of 5 bubbles andreamN4158VZ, 16 Jan 2017 | Read review
“Marina View may be worth the extra dollars”
 of 5 bubbles rhondab146, 18 Nov 2016 | Read review
“Book early to get a harbour view”
 of 5 bubbles DianneM983, 9 Nov 2016 | Read review
“Don't spend the extra on a marina view room the pool view is just as good.”
 of 5 bubbles babydollq, 8 Nov 2016 | Read review
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