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Turtle Beach Resort

Travellers' Choice award winner
14/05/2017 15/05/2017
1 room 2 adults 0 children
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Turtle Beach Resort
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1,073 Reviews from our TripAdvisor Community

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Showing 1,071: English reviews
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Rotherham, United Kingdom
Reviewed yesterday NEW

Turtle beach is a really nice place to stay me and my family visited Australia and absolutely loved this resort! There is a water park for kids which keeps your child/children entertained when you just want a relaxing day by the pool. The only down fall is the arparments was a bid dated but we still loved this resort.

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Helpful?
Thank kait_seymour
Greater Perth, Australia
Reviewed 5 days ago NEW

Take three families plus 2 Grandparents,; ages 4 months to nearly 70 years! In total 13 people in four apartments at Turtle Beach. Our family get together on the Gold Coast was very special. Turtle Beach managed to group us quite close together enabling the kids to spend time together and their parents to relax. The Deck Restaurant was great;...

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1Thank Gaga54
Reviewed 6 days ago NEW

Ended up staying here through an Interval World Exchange. The hotel was nice for the most part, the room was clean and modern, the stairwells and common spaces were dirty and run down. There is a mini water park for kids which looked pretty cool though. The location is slightly isolated, two blocks off the beach and not really in...

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Thank Spinell
Australia
Reviewed 6 days ago NEW

I recently stayed in a 1 bedroom Superior room with my 12 year old son. I should say as this hotel is more targeted to children I would not normally book but our friends we were travelling with had booked here and had also stayed here before. Our room was very clean however I found our room to be dark...

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Helpful?
Thank Cheryl D D
Orewa, New Zealand
Reviewed 1 week ago NEW

My family of five have just finished another great holiday at Turtle Beach resort. We stayed in a 2 bedroom superior unit. The unit has two separate rooms, a large lounge, dining and full kitchen. This place is great value for money, and lots of family friendly stuff to do. We swam in the pools every morning, and the kids...

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Thank HatfieldTribe
Upper Hutt, New Zealand
Reviewed 1 week ago NEW

Firstly the amenities and staff are great, but sadly with this being our third visit in 4 years it was our worst. It started when we arrived and the fruit and vege bin was broken and the air conditioner would only go very cold. The next morning and the first shower and there is mould on the walls and all...

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4Thank lancerice2
Melanie R, Manager at Turtle Beach Resort, responded to this review

Dear Lance I would like to thank you for your honest review of your stay with us and I would like to assure you that I am extremely concerned that we did not live up to the expectations and the experiences you encountered during your most recent visit. I believe that meeting with our valued guests is an integral part...

Sydney, Australia
Reviewed 1 week ago via mobile

Our kids hadst much fun. We have stayed 2 times. 1st time 2 bed. 2nd time 2bed superior. Superior worth upgrade as furniture is better. Great facilities for kids. Splash zone is great- think it should be open to 5pm instead of 3pm. 3 pools and spas. Adults heated pool and spa. Kids club is what loses a star. Needs...

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Helpful?
Thank marls9283
Christchurch, New Zealand
Reviewed 2 weeks ago

This Resort offers excellent amenities and excellent for children and also adults. By Far the best resort I have stayed at and I am much more a apartment person. Clean Hotel and area with giant pools. Would stay again.

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Thank alexprendergast2
Reviewed 2 weeks ago via mobile

Very close to beach and food court. Turtle beach resort has best facilities for kids, my daughter just don't want to leave there. Water splash, kids swimming pool and kids club was the beat.definitely will visit again

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Thank Qingwei L
Reviewed 2 weeks ago

Spas near the fully self-contained apartment rooms.The day spa there was excellent as it was similar to the regular beauty salon I go to.Price was pretty good too & the staff seemed pleasant,good for family & individuals & couples.

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Helpful?
Thank Aviva B

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Kitchenette
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Turtle Beach Resort provides premier family accommodation set in a sub-tropical oasis just 300 metres to the beach. Truly a relaxing holiday home, the resort offers spacious one, two and three bedroom fully self contained apartments in a 3 storey walk up complex (please note we do not have lifts on site). Facilities include flat screen televisions and complimentary Foxtel channels. All apartments have balconies and terraces that overlook tropical greenery and manicured gardens. Take advantage of the extensive recreational facilities including 4 separate swimming areas with a mix of lagoon and lap swimming pools, waterslide, spa's, adults only pool and spa, Putt'n Around* our 15 hole themed putt-putt course, children's playground, 2 saunas, floodlit tennis court*, fitness room, games room*, 8 BBQ areas and FREE WiFi access. For those who prefer a slower pace, soak up the relaxed poolside atmosphere or send the kids to the cinema theatrette. Enjoy a woodfired pizza at our onsite restaurant 'The Deck' or pick up supplies at our onsite convenience store 'Fresh' which features a wide range of grocery items and an internet cafe. Turtle Beach Resort has designed a holiday program especially for the kids, packed with lots of fun activities to compliment our facilities. Club Turtle* is for kids aged four to twelve inclusive where they can choose to sit in and watch or join in the pre-arranged activities including creative art and craft sessions, big screen Wii interactive games, an Xbox only designated room for the game players, as well as party theme nights with Disco and Movies screenings. Our Exciting water playground 'Splash Zone" features 4 water slides, 2 toddler slides, dumping bucket, water cannons and lots more. Book for your family and friends..They will love you for it! ... more   less 

Additional Information about Turtle Beach Resort

Address: 2346 Gold Coast Highway, Mermaid Beach, Gold Coast, Queensland 4218, Australia
Region: Australia > Queensland > Gold Coast > Mermaid Beach
Price Range: ₹ 6,092 - ₹ 17,222 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Turtle Beach Resort 4*
Number of rooms: 233
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Also Known As:
Turtle Beach Hotel Mermaid Beach
Sands Turtle Beach Hotel
Sands Turtle Beach Mermaid
Turtle Beach Resort Gold Coast
Turtle Beach Resort Mermaid Beach, Gold Coast
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Questions & Answers

Here's what travellers have asked, with answers from Turtle Beach Resort staff and other travellers.
19 questions
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Questions? Get answers from Turtle Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are no lifts with 3 floors. Ground floor with young children. Air conditioning only in the living room with fans in the bedrooms.”
Gaga54, 25 Apr 2017 | Read review
“Building 2 is best for families.”
Spinell, 24 Apr 2017 | Read review
“Don't stay in room 5”
lancerice2, 23 Apr 2017 | Read review
“We had room 220, right near splash zone and ground floor. A good option for kids accessing pools.”
Tubsy_Family, 28 Mar 2017 | Read review
“Rooms by the Adults Only pool are quieter at night.”
TaganRobson, 13 Mar 2017 | Read review
5 of 5
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US$ 183* /night
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Prices are for 1 room, 2 adults
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