We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Turtle Beach Resort

Traveller (408)
Room & Suite (76)
Pool & Beach (56)
Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Turtle Beach Resort provides premier family accommodation set in a sub-tropical oasis just 300 metres to the beach. Truly a relaxing holiday home, the resort offers spacious one, two and three bedroom fully self contained apartments in a 3 storey walk up complex (please note we do not have lifts on site). Facilities include flat screen televisions and complimentary Foxtel channels. All apartments have balconies and terraces that overlook tropical greenery and manicured gardens. Take advantage of the extensive recreational facilities including 4 separate swimming areas with a mix of lagoon and lap swimming pools, waterslide, spa's, adults only pool and spa, Putt'n Around* our 15 hole themed putt-putt course, children's playground, 2 saunas, floodlit tennis court*, fitness room, games room*, 8 BBQ areas and FREE WiFi access. For those who prefer a slower pace, soak up the relaxed poolside atmosphere or send the kids to the cinema theatrette. Enjoy a woodfired pizza at our onsite restaurant 'The Deck' or pick up supplies at our onsite convenience store 'Fresh' which features a wide range of grocery items and an internet cafe. Turtle Beach Resort has designed a holiday program especially for the kids, packed with lots of fun activities to compliment our facilities. Club Turtle* is for kids aged four to twelve inclusive where they can choose to sit in and watch or join in the pre-arranged activities including creative art and craft sessions, big screen Wii interactive games, an Xbox only designated room for the game players, as well as party theme nights with Disco and Movies screenings. Our Exciting water playground 'Splash Zone" features 4 water slides, 2 toddler slides, dumping bucket, water cannons and lots more. Book for your family and friends..They will love you for it!
Read more
Property amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Adult pool
Airport Transportation
Babysitting
Breakfast Available
Children Activities (Kid / Family Friendly)
Heated pool
Hot Tub
Non-Smoking Hotel
Outdoor pool
Self-Serve Laundry
Shuttle Bus Service
Tennis Court
Show more
Room features
Accessible rooms
Air Conditioning
Kitchenette
Microwave
Non-Smoking Rooms
Refrigerator in room
Good to know
HOTEL STYLE
Family Resort
Mid-range
HOTEL CLASS
1,288Reviews
446Photos
22Q+A
100Room tips
Traveller rating
  • 504
  • 467
  • 189
  • 75
  • 53
Time of year
Traveller type
Language
  • Filter
  • English
Popular mentions
The only downside for this resort is that there are no lifts so getting up to the second and third floors can be quite the challenge. Apart from that we found the apartment to be clean and comfortable. The reception staff were very professional and helpful and the facilities are
Read more
We recently spent some time at Turtle beach resort for our family holiday. The stay was average on most criteria and below average for some. The unit was too far from recreational facilities and the access to some areas is confusing due to very poor signage. The units are bit
Read more
Positives: *Super friendly and helpful staff. *Lovely grounds *Several pools so enough space for all *Deck restaurant does great food *Splash Zone great for kids. *Two bedroom unit was nice and roomy *Well appointed kitchen with everything you need *Some good places to eat
Read more
Went with my grandchidren and their parents. Pools were great and the children had a ball though it was hard to get a lounge chair. Deck restaurant does lovely meals. Best chips ever and great pizza. Bit of a walk to the beach as you have to cross the highway at traffic lights
Read more
Stayed here for a month over christmas and new year. Upon arrival we were greeted by reception and checked in problem free, very easy and welcoming. Parked the car in their underground secure parking and found our apartment very easily. The room was great, 2 bedroom, kitchen,
Read more
Previous
Album Categories
All photosTravellerRoom & SuitePool & BeachDining Family and Play Areas
Master suite
Bird at play from our apartment view before sunset
Grounds
second bedroom
View from balcony of 2265
PreviousNext
12345616
Hi Just read your Question hope by now some one has told you the shuttle bus cost around $25.00 pp. the route Nus 77 stop right outside the door 2 about $7.00 for adults and runs about every 15 minutes
1 vote
Show all answers
If you are looking for a sunny room, then the higher floor apartments with North facing balconies will receive more sun. All of our apartments have lockable doors regardless of whether they are ground, first or second but of course children are diverse creatures, so perhaps consider what will best suit your situation. Some of our ground floor apartments have direct access to the Resort which should also be considered. The Reservations Team will happily add room allocation requests to your booking at the time of Reservations. If you have additional questions regarding rooms, please feel free to contact them. Kind regards Melanie Reid
0 votes
Show all answers
We paid $5 a towel for swimming towels for the week. Ours were fine!
2 votes
Show all answers
PreviousNext
12345
"Try to get a ground floor or second floor apartment"
"ground floor if you can't manage stairs"
"THe room location is based on your room choice, so its not easy to say"
"The Rooms Was Very good"
"Choose ground level."
PreviousNext
12345620
PRICE RANGE
US$ 104 - US$ 321 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
turtle beach hotel mermaid beachsands turtle beach hotelsands turtle beach mermaidturtle beach resort gold coast
LOCATION
AustraliaQueenslandGold CoastMermaid Beach
NUMBER OF ROOMS
233
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing