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Turtle Beach Resort

1,193 reviews
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Traveller (387)
Room & Suite (75)
Pool & Beach (54)
Overview
  • Excellent41%
  • Very good36%
  • Average14%
  • Poor5%
  • Terrible4%
Travellers talk about
“splash zone”(212 reviews)
“mini golf”(126 reviews)
“kids club”(128 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,193)Write a Review
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1 - 5 of 1,191 reviews
Reviewed 1 week ago

We travelled with family for my sister in-laws 40th birthday. It was such a pleasant place to stay due to the activity's for the kids. The Deck has great food and good variety at an affordable price so there is no need to go anywhere....More

Thank JRC073
Response from Melanie R, on behalf of the Resort Team at Turtle Beach ResortResponded yesterday

We appreciate your review and look forward to welcoming you back. Kind regards Melanie Reid

Reviewed 1 week ago

Overall a very pleasant stay. Kids loved the variety of pools available. Café inside the resort was well priced and nice food. Staff very pleasant to deal with and helpful. Rooms fairly clean and quite comfortable. Had room with two verandahs which was great. Resort...More

Thank Lilakent_ask
Response from Melanie R, on behalf of the Resort Team at Turtle Beach ResortResponded yesterday

Thank you for you kind words. We hope to see you again. Kind regards Melanie Reid

Reviewed 1 week ago via mobile

This place has many good attributes including nice gardens, good location, pools are good however, our room absolutely stinks of cigarette smoke and when I complained about this I was told to come and see the manager the following day. Furthermore the room wasn't really...More

1  Thank Carla_Clark
Response from Melanie R, on behalf of the Resort Team at Turtle Beach ResortResponded yesterday

Your comments are appreciated Carla, and we thank you for taking your time to review your stay with us. I understand how difficult managing food allergies can be and apologise that we were unable to assist your son at The Deck. We will definitely follow...More

Reviewed 2 weeks ago via mobile

Mixed experience for us. Travelling with 4 adults and 3 kids. Kids loved the pools but wasn’t a lot else to do. Especially for the adults that had to stand around watching the splash zone as there wasn’t much seating and you cannot participate. Putt...More

Thank ozzieamy
Response from Melanie R, on behalf of the Resort Team at Turtle Beach ResortResponded yesterday

Dear ozzieamy Thank you for your review and especially bringing up some great points regarding our location and facilities. It is really important to us that all of our guests are aware of where they are staying and what to expect whilst they are here....More

Reviewed 2 weeks ago

This resort is huge, pools everywhere which is great for kids, as an adult I found it awkward and annoying to continue moving from splash zone, to pool to another pool, and despite it being a rainy weekend there still were not enough sun lounges...More

3  Thank delight2017
Response from Melanie R, on behalf of the Resort Team at Turtle Beach ResortResponded yesterday

We appreciate you taking the time to review your stay with us. Kind regards Melanie Reid

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About
Awards & Recognition
Travellers' Choice
2018 Winner
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Hotel Amenities
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Free Parking
Airport Transportation
Self-Serve Laundry
Babysitting
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Restaurant
Bar/Lounge
Spa
Hot Tub
Tennis Court
Fitness Centre with Gym / Workout Room
Heated pool
Adult pool
Outdoor pool
Details
Price range
US$ 103 - US$ 267 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$ 103 - US$ 267 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Add Photo Photos
Traveller (387)
Room & Suite (75)
Pool & Beach (54)
Dining (19)
Family and Play Areas (25)
Questions & Answers
Ask a question
Carla_Clark
1 December 2017|
AnswerShow all 11 answers
Response from Janina G | Reviewed this property |
Somewhere with smaller slides might be better . Try nobby beach camp Ground . Turtle beach is great for older ones. If you head up to sunshine oaks oasis is awesome
1
Vote
audreygalley
10 April 2017|
AnswerShow all 3 answers
Response from Melanie R | Property representative |
If you are looking for a sunny room, then the higher floor apartments with North facing balconies will receive more sun. All of our apartments have lockable doors regardless of whether they are ground, first or second but... More
0
Votes
Isobel P
1 April 2017|
AnswerShow all 8 answers
Response from helenandguy | Reviewed this property |
We paid $5 a towel for swimming towels for the week. Ours were fine!
2
Votes
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Room Tips
"Ground floor better for access. However, upper floors better for views."
Read review
"ask for ground floor if you hav small kids, no lift access"
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"in my opinion, all rooms have their benefits. look at map before booking. (it does cost extra to book certain..."
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"ground floor to get around quicker"
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