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Active Stays Motel

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43 Reviews from our TripAdvisor Community

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There are newer reviews for Active Stays Motel
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Showing 43: English reviews
Surfers Paradise, Australia
Reviewed 28 July 2012

A copy of my complaint to Groupon pretty much sums it up: This is our first Groupon purchased deal. With so many recommendations, I thought this was going to be such good value for money. On arriving last night, at what we expected to be an exciting 3 night stay at "Active stays", with included activities, we were disappointed with...

6Thank kayleighmcdaid
Brisbane, Australia
Reviewed 21 July 2012

21/07/12 We purchased our Group On Voucher for Active Stays for two nights accommodation. I was a little apprehensive about staying here, as like you I read the reviews below which weren't that great. My husband, my dog and I were pleasantly surprised when we arrived, Bruce handed over our keys and our bottle of wine. We opened our room...

2Thank mrsturner86
Brisbane, Queensland, Australia
Reviewed 13 July 2012

My husband and I had a few days spare on our honeymoon and we decided to use the voucher I bought. We were only there an hour and a half before we left and stayed at the Crowne Plaza. The room smelled like urine as the bathroom was a disgrace and I definitely wouldn't shower without a pair of thongs...

4Thank Sarah-Jane C
Brisbane, Queensland, Australia
Reviewed 27 June 2012

I was pretty worried about the reviews Active Stays had been receiving on this site. However, we agreed to check it out nonetheless. Expecting something absolutely shocking, it seriously wasn't that bad. For an average rated place, that's what it was. We were greeted politely, given a fruit "platter" (which was some fruit wrapped in glad wrap on a tray",...

Thank Zjana
Reviewed 3 June 2012

I tried calling for 5 hours to inform the owner Bruce that we would be arriving late but the phone was switched to fax. I mentioned this upon arrival to which he respond "I just got back" with no apology. Fruit platter was nothing special with a cheap wine to wash it down. The room was disgusting and dirty. There...

6Thank Suefletch
Brisbane, Australia
Reviewed 30 May 2012

I purchased a scoopon voucher for $125 for 2 nights at a 'retreat getaway'. - Accommodation described as 'retreat'. This is more like cheap motel or backpackers. The establishment was dirty and looked dodgy, the doors where old and chipped and the door to the bathroom did not even close properly. -As new parents, my husband and I thought this...

8Thank RLWesseling
Reviewed 26 May 2012 via mobile

This is the worst ever! Bruce the owner will threaten to kick you out if you have any issues! The rooms are small and dingy, we made sure we wore our thongs in the shower! Having a groupon deal that had a large number of activities and extras that were completely underdelivered on in the package and all we got...

8Thank purr78
Sydney, Australia
Reviewed 12 May 2012

Prior to our i night stay at Activestays Mermaid Beach I had heard assorted stories about oversold and misleading advertising pertaining to the Hotel and Motel industry but never experienced them this gem however took away any lingering doubt I may have had about such claims. Whilst advertising itself as 3 star it would be hard pressed to be 1...

4Thank kenny945
Reviewed 20 April 2012

This time I stayed I did not get my bottle of wine or cheese plate. The owners excuse was he just took over the motel and that he agreed to continue to give the wine and cheese plates to people with th voucher if they provided it. They agreed and didn't buy it and took off to Vietnam. Not an...

Thank Awesometripmaster
Reviewed 8 April 2012

Had scoopon, 125$/2n Wasnt even booked in apparently, got to room 10, what a DUMP, layed on the bed, it was crap, tiny fridge, table cloth as a shower curtain, fixed a hole in the wall with a tile, pool needs cleaning.... Don't bother with this place, we were there 5 minutes and walked out

5Thank 257eve

35 photos of this hotel

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All Traveller Photos (32)
Room/Suite (21)
Bathroom (5)
Hotel & Grounds (3)
Other (3)

Management photos: Courtesy of the property manager

All Management Photos (3)
Room/Suite (1)
Pool/Beach Area (1)
Other (1)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
About the property
  • Wheelchair Access
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
Official Description (provided by the hotel)
Active Stays provides budget accommodation for runners, cyclists, surfers, life savers or anyone else looking to participate or spectate in the wide range of sports and activities available on the Gold Coast. Offering exceptional value, our rooms are priced on the basis of the earlier you book, the less you pay and periods of high demand such as school holidays cost more than less popular periods. We have 19 clean, comfortable, air-conditioned rooms only 300 metres from Mermaid Beach and are close to major shopping, sporting and entertainment venues. Active Stays is fully non-smoking and we have a limited number of pet-friendly and family rooms. Guest parking, continental breakfast & WiFi internet are all available. ... more   less 

Additional Information about Active Stays Motel

Address: 2481 Gold Coast Hwy, Mermaid Beach, Gold Coast, Queensland 4218, Australia
Region: Australia > Queensland > Gold Coast > Mermaid Beach
Hotel Class:2 star — Active Stays Motel 2*
Number of rooms: 19
Also Known As:
Active Stays Motel Mermaid Beach, Gold Coast
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Questions & Answers

Questions? Get answers from Active Stays Motel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't book to stay here...”
  • Mismatched dirty coffee/tea facility
  • Fixtures falling apart/floor hazard
  • More mould...
  • Mould in bathroom
  • Dirty Smeared Mirror and tiles
  • Water marks from room above
  • The other dirty pillow
  • Dirty Pillow
 of 5 bubbles HollieR902, 3 Oct 2012 | Read review
“Choose a good room by not staying at AS”
 of 5 bubbles AndrewH41, 8 Sep 2012 | Read review
“Make sure you go to trip advisor before you book any room!!!”
 of 5 bubbles Christine123_12, 9 Aug 2012 | Read review
“To be honest I don't think any room would be better than the next.”
  • This is the view of the yard from the room
  • The room power point looked extremely dangerous
  • This is the shower in the bathroom which was disgusting
 of 5 bubbles Sarah_JaneC242, 13 Jul 2012 | Read review
“Don't always judge a place by bitter reviews, and fight for your rights if the place falsely advertises if you're feeling ripped off”
 of 5 bubbles Zjana, 27 Jun 2012 | Read review
5 of 5