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Active Stays Motel

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43 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Showing 43: English reviews
Craigieburn, Australia
Reviewed 20 May 2014

Was totally ignored at the desk on arrival and even they get there 10 mins early on check in was made to wait 15 mins only to be told what are you waiting for, requested a close to pool room having booked 6 months in advance got about as far away as u could be. Smoking was aloud on site...

2Thank Tony T
Melbourne, Australia
Reviewed 1 November 2012

what a terrible place, broken plastic chairs, no towels, rationed toilet-paper, empty soap dispensers, dirty pool. breakfast is a joke some cheap white bread with margarine smeared on the side of the plate. we bought a coupon deal, we are still waiting for the voucher deals etc sunset cruise, bottle of wine and massages to be honoured (when the japanese...

6Thank Christiane C
Canberra, Australia
Reviewed 3 October 2012

My boyfriend and I bought a 'GROUPON' endorsed trip away to stay at this venue which was absolutely AWFUL! The rooms were no where near a 3 star rating, we had no clean linens or towels - even after asking for them multiple times. The reception was always locked and unattended so help was hard to find and the place...

5Thank Hollie H
Reviewed 23 September 2012

I bought 3 Groupon vouchers! Husband and I were there for 5minutes. We didnt bother staying as the previous reviews are very accurate. The picture illistrated in this add is far better then the room we were put in. The motel was grubby on the inside as it was on the outside. The gent at recpetion was polite as I...

5Thank Margaret L
Reviewed 16 September 2012

My boyfriend and I bought the groupon deal months back , and we were syked about the holiday . Before we even got to the reception there was a strong smell of marijuana coming from the entrance , the recption was closed and we rand fo help , a man came down smelling of alcohol and opened the receptiOn ,...

5Thank Cryystal
Reviewed 15 September 2012

We booked via groupon with the "so called free add on's" we arrived to a reception closed when finally some bLoke arrived smelling of alcohol and no idea what was going on, the rooms are the worst I have ever stayed in, curtains fell down, holes in the walls, bin overflowing from the last guest, no towels, no cups, the...

3Thank Drewgarner
Brisbane, Australia
Reviewed 9 September 2012

Well This review is the same as the one just recently posted ! Vouchers did not work at all, No fruit platter, sunset cruise, Yoga etc the list goes on. The place stank, washing bedsheets on the side rails, garbage everywhere also heard the Argument this place should be renamed as a Crack Den I'm surprised my Car wasn't stolen...

5Thank Andrew H
Brisbane, Australia
Reviewed 28 August 2012

We originally stayed at Acive Stays earlier in the year, the stay overall wasn't so bad with the exception that while travelling down there, Bruce rang us from the motel to say they were overbooked and wanted to cancel our holiday, my response was "no way" and they had to sort it which they did with a few hiccups along...

4Thank australia09_12
Brisbane, Australia
Reviewed 9 August 2012

The photo certainly was not like the room we stayed in!!! After purchasing our three day groupon deal we arrived at the motel to find all the sheets hanging over the balcony drying!!!! What a greeting!! There was no manager but there and a woman who kindly came over and let us into our room. We were then told we...

8Thank Christine123_12
Melbourne, Australia
Reviewed 29 July 2012

To begin with, there were NO working staff at this hotel available at any time including check-in and check-out times. The hotel was of disgusting quality and the 'smoke-free' venue as promised did not exist as all other occupants smoked in their rooms and in walkways causing many smoke alarms to continually go off. The added bonuses that came with...

6Thank Kate M

35 photos of this hotel

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All Traveller Photos (32)
Room/Suite (21)
Bathroom (5)
Hotel & Grounds (3)
Other (3)

Management photos: Courtesy of the property manager

All Management Photos (3)
Room/Suite (1)
Pool/Beach Area (1)
Other (1)
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  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Free Parking
About the property
  • Wheelchair Access
  • Beachfront
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
Official Description (provided by the hotel)
Active Stays provides budget accommodation for runners, cyclists, surfers, life savers or anyone else looking to participate or spectate in the wide range of sports and activities available on the Gold Coast. Offering exceptional value, our rooms are priced on the basis of the earlier you book, the less you pay and periods of high demand such as school holidays cost more than less popular periods. We have 19 clean, comfortable, air-conditioned rooms only 300 metres from Mermaid Beach and are close to major shopping, sporting and entertainment venues. Active Stays is fully non-smoking and we have a limited number of pet-friendly and family rooms. Guest parking, continental breakfast & WiFi internet are all available. ... more   less 

Additional Information about Active Stays Motel

Address: 2481 Gold Coast Hwy, Mermaid Beach, Gold Coast, Queensland 4218, Australia
Region: Australia > Queensland > Gold Coast > Mermaid Beach
Hotel Class:2 star — Active Stays Motel 2*
Number of rooms: 19
Also Known As:
Active Stays Motel Mermaid Beach, Gold Coast
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Questions & Answers

Questions? Get answers from Active Stays Motel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't book to stay here...”
  • Mismatched dirty coffee/tea facility
  • Fixtures falling apart/floor hazard
  • More mould...
  • Mould in bathroom
  • Dirty Smeared Mirror and tiles
  • Water marks from room above
  • The other dirty pillow
  • Dirty Pillow
 of 5 bubbles HollieR902, 3 Oct 2012 | Read review
“Choose a good room by not staying at AS”
 of 5 bubbles AndrewH41, 8 Sep 2012 | Read review
“Make sure you go to trip advisor before you book any room!!!”
 of 5 bubbles Christine123_12, 9 Aug 2012 | Read review
“To be honest I don't think any room would be better than the next.”
  • This is the view of the yard from the room
  • The room power point looked extremely dangerous
  • This is the shower in the bathroom which was disgusting
 of 5 bubbles Sarah_JaneC242, 13 Jul 2012 | Read review
“Don't always judge a place by bitter reviews, and fight for your rights if the place falsely advertises if you're feeling ripped off”
 of 5 bubbles Zjana, 27 Jun 2012 | Read review
5 of 5