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Sheraton Grand Mirage Resort, Gold Coast

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Sheraton Grand Mirage Resort, Gold Coast
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1,307 Reviews from our TripAdvisor Community

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Showing 1,273: English reviews
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 4 days ago NEW

This is a fantastic Gold Coast Resort. Despite the warnings on the website about noise due to construction works we could not hear these at all both inside and outside of the hotel. It's a great location with Marina Mirage restaurants just over the bridge and very close to all the touristy attractions in Surfers Paradise. We reserved a Spa... More 

Helpful?
Thank Andrew R
Newcastle
Level Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 4 days ago NEW via mobile

If you want to stay at an amazing resort and receive amazing service you cannot go past the Sheraton Grand Mirage Resort. Spectacular beach front setting with great facilities. Make sure you visit the Oyster Bar & Terraces restaurant for super dining. Mark and his staff should be very proud of their service at this stunning resort.

Helpful?
Thank Shellseagles
Australia
Level Contributor
57 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 5 days ago NEW

Our company had booked about 200 rooms for a company conference to be held here in October. Wow this place is great. Check in was a little slow but when so many people arrive at once it is to be expected. My room was on the second floor overlooking a small pool that winds its way around the resort. i... More 

Helpful?
Thank Fernandez1960
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this review

Fernandez1960…it was good to have you with us back in October for your company conference, and we appreciate the time you have taken to review your stay at our resort. We hope you will come back for a longer visit too. Till then…many thanks again for your positive and detailed review on your Mirage experience…warmest regards, Mark More 

Melbourne, Australia
Level Contributor
81 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 6 days ago NEW via mobile

This is still a great hotel that is great to stay at, both for business and leisure. The facilities are well maintained, the rooms are spacious and being right on the beach can't be beaten. Stayed here for a conference so was fully catered, but really good food.

Helpful?
Thank RaffiTenenbaum
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this review

Dear RaffiTenenbaum Thank you your continuing support of our resort. It was a pleasure to have you back with us this month, and we appreciate you posting this review about your latest Mirage experience. Look forward to welcoming you again when you are next headed our way. Warmest regards Mark More 

Greater Newcastle, Australia
Level Contributor
108 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 6 days ago NEW

Spent a coupe of lovely days for a conference. This hotel is nothing short of awesome with beautiful rooms overlooking manicured gardens and beautiful pool with swim up bar. Situated right on the beach and across the road from the Marina, there is plenty to do

Helpful?
Thank Matthew S
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this review

Matthew S….great to have you with us recently for your conference. We all loved your enthusiastic and much appreciated review on your Sheraton Grand Mirage experience, and hope you will return…soon! Warm regards, Mark More 

Sydney, Australia
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 1 week ago via mobile

My husband had a work related conference at this hotel last week. Conference went for 3 days so as it's summer abd the hotel has a huge pool abd is right on the beach, I tagged along. The hotel lobby is impressive, spacious and well presented abd furnished. It looks out over the pool area and faces the beach (which... More 

Helpful?
Thank CClifford-Smith
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this review

Dear CClifford-Smith….how special it was to read your review and know that your stay here at Mirage was (mostly) wonderful! Thank you for sharing so descriptively your experience in words and photos, and for considering a return visit. We hope that will eventuate as it would be our pleasure to welcome you and your husband back for some relaxing couple... More 

Sydney
Level Contributor
76 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 1 week ago via mobile

This hotel definitely doesn't live up to the Sheraton brand . Spent 3 days here last week end , the location is great on the beach . The hotel is dated and it feels like the management don't really know what's going on. On a number of occasions we dined at the on site buffet restaurant and found that the... More 

Helpful?
Thank Ozboyz22
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this review

Dear Ozboyz22 Thank you for staying with us. We apologise for your stay being so disappointing, and we too are extremely disappointed that your time here did not reflect a typical relaxing and most enjoyable Mirage experience. I’d appreciate you making contact with my office so we can obtain details of your stay, which will enable me to follow up... More 

Brisbane Region, Australia
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

Laying by th pool under a palm tree looking at the gorgeous pool was bliss! Rooms are spacious, the bathroom amenities were nice and the bathrobe was divine and fluffy. We enjoyed a great night sleep under the doona. Buffet breakfast was brilliant, we even spotted some celebrities!

Helpful?
Thank biancah316
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this review

biancah316..thank you for choosing Sheraton Grand Mirage for your cheeky night away! It was good to have you with us, and we hope you and your husband will return for some more special couple time together before too long….warmly, Mark More 

Punta Cana
Level Contributor
12 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

My family and I stayed at the resort for 3 days. The resort is the nicest hotel that I saw on the Gold Coast. Most of the other properties looked old. The room was modern and clean. We loved the chaise that was in the room. The room faced the garden. The resort has a nice sized pool and is... More 

Helpful?
Thank natm577
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this review

Hi natm577…thank you for your detailed review of your stay with your family earlier this month. It was a pleasure to have you with us during your visit to Australia, and we are very pleased you enjoyed our resort and felt it was the nicest on the Coast – that’s a lovely compliment and appreciated by us all….warm wishes, Mark More 

Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago via mobile

The hotel is nice, facilities are great and the personnel is kind. However, the management of the hotel is a disaster with plenty of mistakes when booking rooms, charging them and checking out. Personnel is not able to rectify the mistakes on time and follow up is needed on a daily basis because new incorrect charges and preauthorisations continued to... More 

Helpful?
Thank Beyond B
MarkSexton, General Manager at Sheraton Grand Mirage Resort, Gold Coast, responded to this review

Dear Beyond B We’re very sorry for your experience on your recent business stay. This is far from the usual way we look after and serve our guests, and I’d appreciate you contacting my office direct on 07 55910 873 so we can follow up to see just why we fell down so badly on this occasion. Looking forward to... More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Beachfront
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Surrounded by sparkling lagoons and tropical gardens. The Gold Coast's only five star resort to offer an absolute beachfront location. SPG Members receive complimentary in room internet when booking direct. ... more   less 

Additional Information about Sheraton Grand Mirage Resort, Gold Coast

Address: 71 Seaworld Drive, Main Beach, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Main Beach
Price Range: ₹ 12,154 - ₹ 32,071 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Grand Mirage Resort, Gold Coast 5*
Number of rooms: 293
Reservation Options:
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Also Known As:
Sheraton Mirage Resort And Spa
Sheraton Mirage Hotel Main Beach
Sheraton Main Beach
Main Beach Sheraton
Sheraton Grand Mirage Resort, Gold Coast Main Beach, Australia
Hotel Style:
#1 Luxury Hotel in Main Beach
#1 Family Hotel in Main Beach
#2 Romantic Hotel in Main Beach
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Grand Mirage Resort, Gold Coast staff and other travellers.
24 questions
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See all questions (24)

Questions? Get answers from Sheraton Grand Mirage Resort, Gold Coast staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a spa studio room! Very spacious!!”
 of 5 bubbles andrewrJ2794CZ, 28 Nov 2016 | Read review
“The room we had faced the ocean, so there was a nice breeze”
 of 5 bubbles CindyC632, 20 Nov 2016 | Read review
“Make sure you have a beach view”
 of 5 bubbles MichaelK793, 10 Nov 2016 | Read review
“Try and get a room facing the beach.”
 of 5 bubbles 586petero, 8 Nov 2016 | Read review
“Quiet north side. Different outlooks, some ocean,others either water ponds or gardens. No balconies but wide windows.”
 of 5 bubbles NzToads, 1 Nov 2016 | Read review
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