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Palazzo Versace

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Palazzo Versace
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1,796 Reviews from our TripAdvisor Community

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Showing 1,738: English reviews
Moreton Bay Region, Australia
Reviewed 18 August 2015 via mobile

We stayed for a night for a birthday celebration and had a wonderful time. We upgraded to a lagoon view room on the first floor and considered it a great investment as the room was excellent. The service and facilities are top class and there is a feeling of restrained elegance throughout the hotel. We very much look forward to...

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Helpful?
1Thank paul b
PVMarketing, Guest Relations Manager at Palazzo Versace, responded to this review

Dear Paul What a great way to celebrate your birthday and I am happy we could be part of it. I look forward to seeing on your next special occasion or better yet, before! Guest Relations Manager

Sydney, Australia
Reviewed 18 August 2015

My husband and I were primarily there for a business conference and loved it. The restaurants are excellent and the staff extremely friendly and helpful. We will definately go back. Our room was amazing.

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Helpful?
Thank Michele176210
PVMarketing, Guest Relations Manager at Palazzo Versace, responded to this review

Dear Michele Thank you for your feedback. Our conference guests have the opportunity to see more of what Palazzo Versace has to offer, particularly being able to experience the service our award winning events team provides, and our dedicated event venues. I can’t wait to welcome you back! Guest Relations Manager

Auckland, Auckland, New Zealand
Reviewed 16 August 2015 via mobile

For a busy hotel to make you feel special, that's impressive - and everything is at Palazzo Versace. The beautifully appointed public spaces and rooms, the warmth of the staff's service while being efficient, the reservation of all surrounding cabanas to give us privacy in ours - this is what quality hospitality is all about. The devil is in the...

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Helpful?
Thank Margot M
PVGC, Guest Relations Manager at Palazzo Versace, responded to this review

Dear Margot M It sounds like your holiday was the perfect way to unwind and recharge, all the while whilst being encapsulated in our little Italian cocoon of luxury. We are thrilled that you were made to feel special and cared for - as that is exactly what we aim for at Palazzo Versace. I do hope that you made...

Somerset
Reviewed 15 August 2015

We stayed four days in July has we had been on business in Perth, Melbourne, Sydney, Sunshine coast and the Gold coast for three weeks and required some rest time to recover.This hotel is beautiful but the rooms and furnishings are looking tired and in need of refurbishment. We had balcony in our room to the pool area but during...

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Helpful?
Thank SomersetTravelBug
PVGC, Guest Relations Manager at Palazzo Versace, responded to this review

Dear SomersetTravelBug Thank you for sharing your review with us and allowing us to learn about your stay. I am delighted that you had such a wonderful time with us, and I look forward to welcoming you back soon. Warm Regards Leah Rasmussen Guest Relations Manager

San Diego, California
Reviewed 14 August 2015 via mobile

Whatever you do, don't book through wotif or expedia. The hotel is vengeful, placing us in a dark broom closet even though the hotel was mostly empty. The room I was given wasn't the one pictured on their website, and they charged me $100 a night for a light and space upgrade. Don't go in winter, as the rooms aren't...

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Helpful?
Thank billreid22
PVGC, Guest Relations Manager at Palazzo Versace, responded to this review

Dear billreid22 First and foremost I would like to apologise that your stay at Palazzo Versace did not live up to your expectations, and secondly I would like to thank you for taking the time to let us know about about your recent experience. We here at Palazzo Versace pride ourselves on delivering first class service, luxurious and well-designed rooms...

sydney
Reviewed 13 August 2015

This hotel is 5 stars in service, location, outdoors and furnishings. The breakfast was the best I've ever had anywhere in the world with many options. The pool area is beautiful, as is the lobby. My only complaint would be the Devonshire tea which consisted of 4 tiny scones, a small tub of cream and small pot of jam, as...

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Helpful?
Thank kazganymede
PVGC, Guest Relations Manager at Palazzo Versace, responded to this review

Dear kazganymede Thank you for visiting the Gold Coast and choosing to stay at Palazzo Versace. We appreciate any feedback received regarding our facilties and services and thank you for taking the time to share your thoughts. We look forward to welcoming you back to our beautiful establishment again soon. Warm Regards Leah Rasmussen Guest Relations Manager

Bury St Edmunds, Suffolk
Reviewed 11 August 2015

Having visited the Ritz in London some 2 weeks before, the pinnacle for afternoon tea, we wanted to see how the Palazzo Versace compared. We were not disappointed. Excellent array of cakes and sandwiches. Friendly efficient service. We would have preferred more than 1 cup of coffee but otherwise could not fault. Not quite up to the Ritz standard but...

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2Thank colvic37
PVGC, Guest Relations Manager at Palazzo Versace, responded to this review

Dear colvic37 Thank you for choosing to enjoy our High Tea. When you pass through again, please stop by to try our new Saturday afternoon high tea - which offers a huge selection of treats (buffet style) which allows our guests to select as little or as much as they choose to sample. Warm Regards Leah Rasmussen Guest Relations Manager

Gold Coast, Australia
Reviewed 10 August 2015

I had to write a wonderful review after spending an amazing night in the most beautiful hotel Versace. Not only was the hotel above and beyond the expression of luxury but I also had great pleasure in sharing a cocktail with the CEO of Versace, Subash Basrur who was the most delightful man I'd ever met. He was the most...

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Helpful?
Thank Fiona P
PVGC, Guest Relations Manager at Palazzo Versace, responded to this review

Dear Fiona P Thank you for letting us know about your gorgeous experience at Palazzo Versace! We are delighted that your stay far exceeded your expectations and that you had the chance to meet our General Manager Subash Basrur! Our team across all levels and departments aim to please, and make each and every interaction with our guests personalised and...

Brisbane, Australia
Reviewed 10 August 2015

Stayed at Palazzo Versace for my birthday as a surprise - very beautiful hotel, architecture and lobby, and the interior of the room. Big jacuzzi whirlpool bathtub along with a spacious shower corner, great 'spa service packages' we were surprised by a chocolate fondue prepared next to our bathtub right after dinner. The dinner buffet at the hotel was also...

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Thank Tomasawyer
PVGC, Guest Relations Manager at Palazzo Versace, responded to this review

Dear tomasuher We are delighted that we had the opportunity to spoil you, and make your stay a memorable and special one. There is nothing better than a delicious spa bath to immerse yourself in, all the while enjoying our decadent chocolate fondue and strawberries...How very "Versace" Thank you for sharing your experience tomasuher - we look forward to welcoming...

Reviewed 9 August 2015 via mobile

We did a three night package which included high tea, 7 course degustation dinner, seafood buffet dinner, and full day use of poolside cabana (with champagne, food & extras). Great idea to keep us at the hotel for the whole time. Loved every moment. Staff were friendly and helpful. Room was lovely. Only thing I can fault is the check...

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Helpful?
1Thank Judi O
PVGC, Guest Relations Manager at Palazzo Versace, responded to this review

Dear Judi O Congratulations for selecting the Quintessentially Versace package which is the ‘crème de la crème’ of all our packages. This signature package encapsulates the very best of what we have on offer - and as you discovered there is no need to leave the hotel! Thank you for sharing your review - we look forward to welcoming you...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Nestled between the Pacific Ocean and the Gold Coast Broadwater, Palazzo Versace Gold Coast is ‘a destination within a destination’. A waterfront setting, spectacular architecture, Italian furnishings, extraordinary service and an ambience of pure glamour. Palazzo Versace is everything you would expect from the world’s first fully fashion-branded hotel; home to three award winning restaurants, famed day spa, Fitness & Wellbeing Centre, private marina, Versace Boutique and access to Australia’s first Water Salon poolside cabana experience. Housing 200 light-filled rooms in timeless craftsmanship accessorised by Bespoke Versace furnishing and a ‘Juliet’ balcony inviting the Gold Coast sunshine and azure skies to pour in. With a glorious sub-tropical climate; cosmopolitan approach to life; and the beauty of a Renaissance palace, Palazzo Versace creates the perfect holiday and the ultimate escapism. ... more   less 

Additional Information about Palazzo Versace

Address: 94 Seaworld Dr, Main Beach, Gold Coast, Queensland 4217, Australia
Region: Australia > Queensland > Gold Coast > Main Beach
Price Range: ₹ 16,063 - ₹ 30,580 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Palazzo Versace 5*
Number of rooms: 200
Reservation Options:
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Also Known As:
Palazzo Versace Main Beach
Palazzo Versace Hotel Main Beach
Hotel Versace
Palazzo Versace Gold Coast/Main Beach, Australia
Hotel Style:
#3 Romantic Hotel in Main Beach
#3 Luxury Hotel in Main Beach
#4 Family Hotel in Main Beach
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Questions & Answers

Here's what travellers have asked, with answers from Palazzo Versace staff and other travellers.
12 questions
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Questions? Get answers from Palazzo Versace staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a lagoon room, less noise.”
 of 5 bubbles sisterpee, 16 Feb 2017 | Read review
“Ask not to have a room facing the street, they are very noisy”
 of 5 bubbles Holidaygal2017, 14 Feb 2017 | Read review
“If you must stay avoid the rooms overlooking McDonalds bins”
 of 5 bubbles DESTRESSER, 8 Feb 2017 | Read review
“I would choose a pool view room.”
 of 5 bubbles Snazzyyazzy, 7 Feb 2017 | Read review
“no spa services”
 of 5 bubbles Z3370QFrachels, 2 Feb 2017 | Read review
5 of 5