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Palazzo Versace

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Traveller (1499)
Room & Suite (577)
Dining (214)
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Overview
  • Excellent53%
  • Very good21%
  • Average12%
  • Poor7%
  • Terrible7%
Travellers talk about
“high tea”(147 reviews)
“il barocco”(60 reviews)
“le jardin”(59 reviews)
AMENITIES
Free Internet
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
5 Star Hotel
All hotel details
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Reviews (2,185)
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2,110 results
Traveller rating
1,073
453
273
157
154
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1,073
453
273
157
154
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All reviewshigh teail baroccole jardinsuperior suitevie restaurantthe gold coastturn down servicelagoon suiteseafood buffetbeautiful hotelmarina mirageoil burnerpool areapool staffspa bathlittle thingsacross the road
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11 - 15 of 2,110 reviews
Reviewed 14 May 2018

One of the best place with EXCELLENT customer service I've ever received! I visited Le Jardin at the Palazzo Versace on 6th of May for tea during my Gold Coast trip and was absolutely impressed with the service I received. 'Dasom' the staff who looked...More

Thank clairegibson082
Response from Hari_Varier, Guest Relations Manager at Palazzo VersaceResponded 4 weeks ago

Dear Claire, Thank you for a glowing review and a resounding endorsement our hospitality to the online world. We are delighted to read that you had a memorable experience with us. Thank you for a special mention of Dasom, she is thrilled to read such...More

Reviewed 13 May 2018 via mobile

The Palazzo Versace has long been on my bucket list and we decided to finish off our trip of a lifetime in Australia with two nights on the Gold Coast indulging in some luxury. Our trip was in celebration of our forthcoming 40th wedding anniversary...More

2  Thank ILUVCRUZ
Response from Hari_Varier, Guest Relations Manager at Palazzo VersaceResponded 4 weeks ago

Dear Valued Guest, Thank you for your review. Congratulations on your 40th anniversary and thank you for staying with us to celebrate such a beautiful occasion. We do apologize for any inconvenience caused due to the pruning of trees around the pool. We kept one...More

Reviewed 10 May 2018

We have stayed in motels and resorts as a family all over the world and we love the extra touches and service. Palazzo Versace tops them all! From the moment you spot the artisan layed driveway to the Rolls Royce at the entrance this oozes...More

1  Thank jocelyn12567
Response from Hari_Varier, Guest Relations Manager at Palazzo VersaceResponded 12 May 2018

Dear Jocelyn, It makes our day to read such a glowing review. We are absolutely thrilled to hear that you have had a memorable stay with us. We love your praises of our beautiful hotel and amazing colleagues. Thank you for sharing the highlights of...More

Reviewed 9 May 2018 via mobile

Firstly, this hotel is still a class above most hotels and I cannot complain about the staff. Every person we spoke to (from the cleaners through to the Il Barocco Restaurant Mgr) was outstanding. Truly worthy of what you would expect from a 5 or...More

Thank MissBirman
Response from Hari_Varier, Guest Relations Manager at Palazzo VersaceResponded 12 May 2018

Dear Valued Guest, Thank you for your review. It is disappointing to hear that your stay was less than satisfactory with us. We have noted your comment about the ageing of the hotel. I would like to assure you we have planned developments at the...More

Reviewed 7 May 2018

I stayed with my daughter for a two night stay over the weekend with a room with two double beds. Enjoyed our stay. We didn't get the chance to use the pool facilities as it was a little cold, although the pool is heated to...More

Thank JenBSY
Response from Hari_Varier, Guest Relations Manager at Palazzo VersaceResponded 12 May 2018

Dear Jen, Thank you for a glowing review and recommending us to the online world. We are delighted to hear that you have enjoyed your stay with us. Thank you for sharing the highlights of your stay. We have shared your feedback about the kids...More

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About
Amenities
Top amenities
Pool
Free Parking
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Free Internet
Hotel Amenities
Free Parking
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hot Tub
Heated pool
Outdoor pool
Details
Price range
US$ 249 - US$ 893 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Details
Price range
US$ 249 - US$ 893 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms
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Traveller (1499)
Room & Suite (577)
Dining (214)
Pool & Beach (212)
Amenities (24)
Business Centre & Event Rooms (7)
Family and Play Areas (3)
Questions & Answers
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Langford60
13 April 2018|
Answer
Response from Hari_Varier | Property representative |
Pool is open from Sunrise to Sunset. A fantastic team serves food& beverage from 9am to 5pm.
0
Votes
Langford60
13 April 2018|
AnswerShow all 2 answers
Response from Timothy D | Reviewed this property |
Yes I recall 8:00pm although the pool is not heated so outside of the summer months it may be a bit cool for swimming after the sun loses its intensity in the later afternoon.
0
Votes
miricodd1
10 January 2018|
AnswerShow all 8 answers
Response from hiddi57 | Reviewed this property |
We had free WiFi.. Also the hotel is currently advertising free WiFi..
1
Vote
Room Tips
"Book another hotel - there are better in the area"
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"Ask for a view of the Water."
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"3 options for afternoon tea. Plenty of food and drink for 3 of us"
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"Request a room overlooking pool areas - not Seaworld Drive frontage."
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