We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
3/9/2017 4/9/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Neptune Resort

    32 Surf Pde, Broadbeach, Gold Coast, Queensland 4218, Australia
    Save
    Best prices for your stay
    3/9/2017 4/9/2017
    Traveller (78)
    Room & Suite (35)
    Pool & Beach (4)
    Overview
    • Excellent67%
    • Very good26%
    • Average4%
    • Poor1%
    • Terrible2%
    Travellers talk about
    Free Wifi
    Free Parking
    Air Conditioning
    Pool
    Non-Smoking Hotel
    Fitness centre
    Kitchenette
    Laundry Service
    Tennis Court
    Self-Serve Laundry
    3.5 Star Hotel
    All hotel details
    Offers from Neptune Resort
    Deals
    3 Sep4 Sep
    |
    1 room, 2 adults, 0 children
    Meriton Suites Broadbeach
    7,815 reviews
    #1 of 21 hotels in Broadbeach
     
    Crowne Plaza Surfers Paradise
    1,642 reviews
    #7 of 31 hotels in Surfers Paradise
     
    Aruba Surf Resort
    208 reviews
    #13 of 21 hotels in Broadbeach
     
    Phoenician Resort - Broadbeach
    1,206 reviews
    #3 of 21 hotels in Broadbeach
     
    Write a Review
    Turn Your Opinions into Points!
    Turn your opinions into JPMiles
    Turn your opinions into PAYBACK Points
    *You can enroll in only one programme at a time to earn rewards for reviews.
    JPMiles / Payback Arrow
    JPMiles / Payback Arrow
    50
    Reviews (249)
    Traveller rating
    Traveller type
    Time of year
    Language

    1 - 5 of 249 reviews

    Reviewed 2 weeks ago via mobile

    I was staying in a 1 bed room apartment on the first floor above the café that opens at 7am. Very noisy from the café. I like to sleep in a little on holidays and could not. The couch and bed were uncomfortable. The location...More

    Thank Love L
    Response from Rebecca T, Manager at Neptune ResortResponded 1 week ago

    Hi Love L The apartment that you booked and stayed in was an air bnb apartment that you booked direct with the private owner. As you know all the apartments are privately owned and furnished to the owners preference. The apartments that Neptune Resort manages...More

    Reviewed 11 July 2017

    our stay was amazing 7 day stay in a one bedroom apartment room. the room was clean and fresh kitchen had everything you need for making meals and laundry set up for washing clothes etc. we had no problems with cleanliness of room or bathroom...More

    Thank Donna C
    Response from Rebecca T, Manager at Neptune ResortResponded 5 weeks ago

    Hi Donna, thank you so much for your lovely comments and feedback on our resort. We are thrilled you had a fabulous stay and look forward to welcoming you back again soon.

    Reviewed 5 July 2017 via mobile

    Best hotel .wonderful staff best i have meet while holidaying anywhere so handy to the mall and the beach awesome pool and spa .nothing is a problem for managers and staff .would recommend Neptune Resort .Best time thankyou .

    Thank 285diane285
    Response from Rebecca T, Manager at Neptune ResortResponded 6 July 2017

    Hi Diane, thanks for such a lovely review and we are thrilled you had the best time. We look forward to having you stay with us again soon. Rebecca and Richard On-site Managers

    Reviewed 5 July 2017 via mobile

    My sister booked this for the weekend of the Gold Coast half marathon and it was an excellent choice. Location wise is 5 min walk from the convention centre, casino , pacific fair shopping centre and the beach with lots of cafes, restaurants etc nearby....More

    Thank Lisamzb
    Response from Rebecca T, Manager at Neptune ResortResponded 6 July 2017

    Hi Lisa, we hope you did well in the marathon and thanks for choosing to stay with us at Neptune. We couldn't agree more about our location, sooo handy to everything you need! Please come and stay with us again and make it a little...More

    Reviewed 25 June 2017

    We stayed for 7 nights at Neptune's Penthouse. We phoned prior to booking, and was recommended the penthouse (only costed a wee bit more than the standard 2 bedroom). We weren't disappointed! Penthouse was VERY spacious and comfortable! Had enough bathrooms we didnt need to...More

    Thank michennifer
    Response from Rebecca T, Manager at Neptune ResortResponded 6 July 2017

    Hi Michennifer, lucky you staying in the penthouse! It's is such a beautiful open spacious apartment and the views are fantastic. We are thrilled to hear you will be back and we look forward to it. Rebecca and Richard On-site Managers

    Meriton Suites Broadbeach
    7,815 reviews
    #1 of 21 hotels in Broadbeach
     
    Crowne Plaza Surfers Paradise
    1,642 reviews
    #7 of 31 hotels in Surfers Paradise
     
    Aruba Surf Resort
    208 reviews
    #13 of 21 hotels in Broadbeach
     
    Phoenician Resort - Broadbeach
    1,206 reviews
    #3 of 21 hotels in Broadbeach
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Self-Serve Laundry
    • Laundry Service
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Tennis Court
    Details
    • Price range
    • US$ 105 - US$ 230 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Kitchenette ,
    • Non-Smoking Rooms
    • Number of rooms
    • 115
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, Priceline, Cancelon, Travelocity, TripOnline SA, Hotwire, Evoline ltd, HotelQuickly and Agoda so you can book your Neptune Resort reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Australia >
    • Queensland >
    • Gold Coast >
    • Broadbeach
    • Also Known As
    • Neptune Resort Gold Coast, South Pacific - Broadbeach
    Add Photo Photos
    Traveller (78)
    Room & Suite (35)
    Pool & Beach (4)
    Dining (3)
    Hotel & Grounds (65)
    Bathroom (10)
    Nearby
    Crowne Plaza Surfers Paradise
    1,642 reviews
    1.85 km away
     
    Meriton Suites Broadbeach
    7,815 reviews
    .27 km away
     
    Aruba Surf Resort
    208 reviews
    .18 km away
     
    Phoenician Resort - Broadbeach
    1,206 reviews
    .70 km away
     
    Nearby Restaurants
    Iyara thai
    304 reviews
    .09 km away
    Hideaway Kitchen and Bar
    158 reviews
    .13 km away
    Aquitaine Pacific
    44 reviews
    .31 km away
    The Coffee Club
    147 reviews
    .21 km away
    Nearby Attractions
    G:link
    1,432 reviews
    .14 km away
    Gold Coast Surfboard Hire
    6 reviews
    .54 km away
    Pacific Fair Shopping Centre
    2,074 reviews
    .37 km away
    Essence of Living Yoga and Pilates Studio
    19 reviews
    .51 km away
    Questions & Answers
    Get quick answers from Neptune Resort staff and past guests.
    Note: your question will be posted publicly on the Questions & Answers page.
    Posting guidelines
    Submit
    Room Tips
    "highest rooms have best views and i found extremely quiet"
    Read review
    "We asked for shady side since we were there in February"
    Read review
    "Maybe have a vacuum cleaner available in the unit"
    Read review
    "The rooms are great but a little dated. Some of the furniture could be replaced or repaired. The sofa bed..."
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing