We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
6/8/2017 7/8/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Hermitage Hotel

    89 Terrace Road | Aoraki Mt Cook Alpine Village, Mt. Cook Village, Aoraki Mount Cook National Park (Te Wahipounamu) 7949, New Zealand
    Save
    Best prices for your stay
    6/8/2017 7/8/2017
    US$ 120
    US$ 120
    US$ 120
    Traveller (1003)
    Room & Suite (298)
    Dining (59)
    Overview
    • Excellent31%
    • Very good38%
    • Average21%
    • Poor7%
    • Terrible3%
    Travellers talk about
    “a la carte” (72 reviews)
    “premium room” (66 reviews)
    Wifi
    Free Parking
    Breakfast Buffet
    Air Conditioning
    Non-Smoking Rooms
    Restaurant
    Suites
    Bar/Lounge
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Self-Serve Laundry
    Private Balcony
    4.5 Star Hotel
    All hotel details
    {"containerClass":null,"widget":{"name":"ibex_photo_carousel_hsx","moduleList":["handlers"],"template":"ibex_photo_carousel_hsx__widget","divClasses":"prw_rup prw_ibex_photo_carousel_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel_hsx__nav_controls"}},"scriptFlags":null}
    Rooms
    6 Aug7 Aug
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 6 partner sites to see rooms from US$ 119.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Mt. Cook Village hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_STREAMLINED_SELECTED_ROOM","IB_NEW_REG_FLOW_INTERRUPTER","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","CHILDREN_SEARCH","IB_DW_INLINE_PASSWORD","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","HR_IB_EXCLUDE_TAXES_AND_FEES","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","STORED_CARDS","IB_POST_BOOK_LOGIN_CTA","IB_PRICE_WINS_COPY","IB_DW_PROMPT_KNOWN_EMAIL","IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_EXIT_INTERRUPTER","IB_SHOW_AMENITIES_AS_ICONS","IB_NEW_REG_FLOW","META_AIR","IB_INLINE_ROOM_GRID","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKING_FORM_FAVICON","IB_URGENCY_BLOCK","IB_NEW_REG_FLOW_POST_BOOK"] , "IMPRESSION_KEY": "5a54d312b62543f68ced122edc468c2a", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":287850,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[114241824],"additionalContentIds":[],"pollCount":0,"checkin":{"day":6,"month":8,"year":2017},"checkout":{"day":7,"month":8,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":119,"entryCurrency":"USD","complete":true,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"5a54d312b62543f68ced122edc468c2a","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":120,"lowestMetaPrice":119,"additionalPartner":false,"highestMetaPriceDisplay":120,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":false,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":120,"lowestMetaPrice":119,"highestMetaPriceDisplay":120,"hotelName":"Hermitage Hotel","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6IjVhNTRkMzEyYjYyNTQzZjY4Y2VkMTIyZWRjNDY4YzJhIiwiQUlLIjoiNzE5NDc4ODZlMTk1NDk3NmE1YmJkY2E2NmEwOTA5MmIifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false}, "ibAvailability": true, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "06/08/2017", "checkOut": "07/08/2017", "lowestPrice": "US$ 119", "hasDates": true, "hacComplete": true, "contentIdMappings": {"111674204":"BookingCom","113463406":"OrbitzEWS","114241824":"HotelsCom2IB"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_hsx","moduleList":["handlers","tracking"],"template":"ibex_room_grid_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"widget":{"name":"ibex_mismatch_message","moduleList":["handler"],"template":"ibex_mismatch_message__widget","divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"widget":{"name":"ibex_room_grid_row_hsx","moduleList":[],"template":"ibex_room_grid_row_hsx__widget","divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Turn Your Opinions into Points!
    Turn your opinions into JPMiles
    Turn your opinions into PAYBACK Points
    *You can enroll in only one programme at a time to earn rewards for reviews.
    JPMiles / Payback Arrow
    JPMiles / Payback Arrow
    50
    Reviews (1,940)
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    1 - 5 of 1,698 reviews

    Reviewed 3 days ago

    We arrived around 8pm due to thick fog on the roads in June 2017. On arrival we were told we cannot find any reservation under that name, after showing our confirmation, receptionist still insists we have not booked. Another employee then prompts the receptionist "someone...More

    1  Thank kellyjane1991
    Reviewed 4 days ago

    All the hotels we have been so far can only take the temperature up so much and you will still be freezing cold. By the time we reached Mt Cook, we were quite prepared to be frozen the next morning but was surprisingly proven wrong....More

    Thank Penh1
    Reviewed 1 week ago

    Located in a beautiful Southern Alps setting, The Hermitage first strikes you as the beautiful Alpine lodge it tries desperately to be. Large, inviting reception area with very attentive 5-star service and a large roaring fireplace. Large inviting bar/lounge with another large roaring fireplace. We...More

    Thank Jay I
    Response from Jemma W, Food & Beverage Manager at Hermitage HotelResponded 5 days ago

    Dear Jay I, Thank you so much for taking the time to post your review of your recent stay here at The Hermitage. I'm pleased to hear that you found the service provided by our activities and front desk teams to be of a 5...More

    Reviewed 1 week ago via mobile

    We stayed in a premium room which are apparently the new rooms. Very basic and dated, rust in the bathroom, cupboard door hanging loose. Cheap brands of coffee and tea supplied. We had parked out front, the receptionist said there were no cleared spaces left...More

    Thank pencilskirt
    Management response:Responded 1 week ago

    Dear pencilskirt, We thank you for having taken the time to give us an evaluation of your stay. I’m very sorry to hear that it did not meet your expectations and know that all your comments about our rooms and services help us learn and...More

    Reviewed 1 week ago via mobile

    We book for 2 adults but the bed was awful two singles pushed together crappy underlay which meant we felt the gap in bedding and no fitting sheet just a flat sheet under us which was loose. Noisey from other guests upstairs not sound proof...More

    Thank Emily D
    Management response:Responded 1 week ago

    Dear Emily D, We very much appreciate your comments regarding your stay at the Hermitage Hotel Mount Cook. However I was concerned to read that you experienced inconveniences into your room and would like to apologize for it. While I wish you had a better...More

    About
    Amenities
    • Top amenities
    • Restaurant
    • Free Parking
    • Bar/Lounge
    • Hotel Amenities
    • Free Parking
    • Dry Cleaning
    • Meeting Rooms
    • Business Centre with Internet Access
    • Laundry Service
    • Concierge
    • Banquet Room
    • Self-Serve Laundry
    • Conference Facilities
    • Multilingual Staff
    • Breakfast Available
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Bar/Lounge
    Details
    • Price range
    • US$ 115 - US$ 303 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Non-Smoking Rooms ,
    • Suites ,
    • Family Rooms
    • Number of rooms
    • 164
    • Reservation Options
    • TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, TripOnline SA, Travelocity, Cancelon and Evoline ltd so you can book your Hermitage Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • New Zealand >
    • South Island >
    • Canterbury Region >
    • Mackenzie District >
    • Aoraki Mount Cook National Park (Te Wahipounamu) >
    • Mt. Cook Village
    • Also Known As
    • Hermitage Hotel Mt Cook Village ,
    • Hermitage New Zealand ,
    • Hermitage Hotel New Zealand/Mt. Cook Village
    Add Photo Photos
    Traveller (1003)
    Room & Suite (298)
    Dining (59)
    Pool & Beach (7)
    Hotel & Grounds (628)
    Bathroom (22)
    Family and Play Areas (6)
    Nearby
    Aoraki Court Aoraki/Mt Cook Village
    1,448 reviews
    .72 km away
     
    Nearby Restaurants
    Old Mountaineers' Cafe, Bar and Restaurant
    823 reviews
    .19 km away
    Matheson Cafe
    994 reviews
    33.28 km away
    Alice May
    1,200 reviews
    39.14 km away
    The Panorama Restaurant
    238 reviews
    .05 km away
    Nearby Attractions
    Aoraki/Mt. Cook
    373 reviews
    .20 km away
    Hooker Valley Track
    594 reviews
    1.55 km away
    Sir Edmund Hillary Alpine Centre
    474 reviews
    .04 km away
    Kea Point Track
    118 reviews
    .09 km away
    Ask a question
    Questions & Answers
    wakakok762
    12 April 2017|
    AnswerShow all 8 answers
    Response from Kerrie H | Reviewed this property |
    sorry we drove from Wanaka. other direction
    0
    Votes
    MaryTen
    18 August 2016|
    AnswerShow all 9 answers
    Response from Snombat | Reviewed this property |
    Sorry for the delay- I don't think there is a gym but you only have to walk outside to be stunning landscape- don't need a gym with that available .
    0
    Votes
    KathyML563
    7 August 2016|
    AnswerShow all 3 answers
    Response from Todd W | Reviewed this property |
    Yes there are they keep them in the cupboard
    0
    Votes
    Room Tips
    "Mountain view room"
    Read review
    "Ask for the 10th floor for a chance to see Mt Cook."
    Read review
    "Go for the premium rooms."
    Read review
    "close to the reception - the tower may be too far away for some"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing