The Service was excellent the food was tasty and the room was a good size and clean.........................................................................................................................
Stayed at Preston Samlesbury Hotel last week and what a treat. I booked the new rooms, a signature suite. Rooms are stunning and bathroom to die for. Kieran on reception was super friendly. I stay in Manchester regularly with work and I will be staying again here
Stayed here for four nights whilst on business in Preston. I agree with a lot of comments that the outside needs attention, it does not justify the interior that is modern , clean and very inviting. The rooms are a little on the small side, however they are modern, clean and functional, the bathroom is particularly pleasing being bang up to date. Beds are comfortable , very little outsider noise so I slept really well. i enjoyed the gym it is well stocked for a hotel of this size. All in all a nice place to stay.
Stayed for two nights, once at the start of a coach tour and at the end. First impressions poor as external building fabric need a makeover. Inside the public area and rooms are well decorated and clean. Room s are of a good size with all the facilities required. The beds are king size and very comfortable. Ideal location for a stop over on route to elsewhere.
I stayed here as I was working in Preston. It’s a lovely modern hotel. My room was spotless and comfortable. Breakfast was delicious and the service from every member of staff was exceptional. I will definitely stay there next time I am working in Preston.
On arrival at reception there was a pervasive, unpleasant damp smell. Also, wheelchair using guests should not be given a room on the first floor and, on the second day of their stay, find an out of order notice on the lift door, even though the lift worked perfectly well. And lastly, not having wheelchair accessible bedrooms & bathrooms in a recently refurbished hotel is unacceptable in 2022. The only plus side was provided by the reception staff who were exceptionally courteous, friendly and helpful; front of house manager, Laura, in particular stood out.
Rooms clean spacious lovely bed comfy warm food especially dinner last night very chewy over cooked had pork and could barely eat it very hard chewy. No tea coffee served at dinner shame. Lack of staff about
The location and setting of the hotel is fine, just outside of Preston. Room was comfortable and spacious. Staff were clearly trying to do their best and, to be fair, the cost, including breakfast, was very reasonable. The problem was lack of staff. In particular poor Abbie seemed to be the only person dealing with a lot of traffic at breakfast. When we arrived, there was no-one to be seen attending to the room, about 10 or so tables had not been cleared from previous guests and the buffet was running short, scrambled eggs needing replenishment. Frankly, management (invisible) needs to get a grip. I was extremely annoyed to be told I couldn't pay in cash when I tried to check out. This is an unacceptable policy and possibly illegal. The lady at reception was apologetic and she was as helpful as she could be, offering to go find cash/change but I settled with a card to avoid fuss and delay. Needs some management attention.…
Unless you like a hotel that smells like an old damp towel, appalling overpriced food, blood stained cushions on the bed and room parties going on into the early hours, I would avoid this place. The fact there were hardly any other guests here tells its own story. Avoid, avoid, avoid
We got married at this hotel 30 years ago and we stayed over to celebrate our 30th wedding anniversary, the staff were all excellent and made us feel very welcome, in the evening we was given a complementary bottle of champagne with our meal and a lovely note. The hotel has transformed into a great modern style from all those years ago we got married there. Great bedrooms, dinner and breakfast was excellent with welcoming friendly staff.