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Grand Mercure Puka Park Resort

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632 Reviews from our TripAdvisor Community

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There are newer reviews for Grand Mercure Puka Park Resort
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Showing 583: English reviews
Auckland Region, New Zealand
Level Contributor
3 reviews
3 hotel reviews
Reviewed 4 November 2013

The hotel rooms are lovely, lovely setting in the bush which was very quiet and tranquil. The hotel room was clean and spacious. We found the resort well situated, although a little remote. The service was great and found the staff very friendly. Would highly recommend.

Helpful?
Thank SueVT2013
AccorVacationClub, Guest Relations Manager at Grand Mercure Puka Park Resort, responded to this review

Dear SueVT2013, Thank you for taking the time to post your review after stay at Grand Mercure Puka Park on the North Island of New Zealand. We are delighted to read that you enjoyed your stay in this very unique setting. Thank you for the recommendation and we look forward to welcoming you again soon. More 

brisbane
Level Contributor
133 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed 2 November 2013

We found the hotel a bit remote. There was no offer from staff to help with our bags. We then had to drag our very heavy suitcases up a number of stairs. The room was ok, nice setting in the bush. There needs to be something done with the tradespeople working on the property as they park their vehicles on... More 

Helpful?
Thank Jenant143
Wellington
Level Contributor
27 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 20 October 2013

Rooms are set in individual chalets in beautiful bush setting which is a very nice change from most other beach side resorts . Overall the challet was comfortable .Staff genuinely friendly. Restaurant is a must visit ,we liked the food.Location wise its near to the beach but away from the noise. However the TV was inside the cupboard which made... More 

Helpful?
Thank KingDeepu
AccorVacationClub, Guest Relations Manager at Grand Mercure Puka Park Resort, responded to this review

Dear KingDeepu, Thank you for your review. The location of our property is picturesque and is a beautiful to see. The restaurant has fantastic food and we are glad that you enjoyed the food. Our property is undergoing a refurbishment and all the equipment will be replaced in the gym. We are pleased that you had a great getaway and... More 

Leeds, United Kingdom
Level Contributor
40 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 17 October 2013

Very pretty resort set in native forest. Rooms are individual chalets which are spacious, well-furnished and plush (if a little chilly). We were lucky enough to stay in one of the refurbished rooms and it was clean and well-equipped with a luxurious feel. Ample parking although areas of the resort are steep and vehicles cannot park near the chalet entrances... More 

Helpful?
Thank zproud1
AccorVacationClub, Guest Relations Manager at Grand Mercure Puka Park Resort, responded to this review

Dear zproud1, Thank you for taking the time to post your review after your stay at Grand Mercure Puka Park Resort. We agree - a beautiful setting for this unique property. Coromandel is such a great place to explore with lots to do. We look forward to welcoming you again soon. More 

Auckland Region, New Zealand
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 15 October 2013

This was a nice get away, very quiet and peaceful. Perfect time to go here is in the Summer so you can enjoy the beach area as place is a little bit isolated. Restaurant was abit pricey. Its a very beautiful place though. There's not many shops available. Therefore if you are planning to stay in a self contained unit... More 

Helpful?
1 Thank L G
AccorVacationClub, General Manager at Grand Mercure Puka Park Resort, responded to this review

Thank you for your comments regarding our property. As you mention the property is very peaceful and the perfect place to come and spend time in a beachside location. The property is set in an environment where the rooms are nestled into the hillside amongst the bush which adds to the feel of seclusion. We are nearing the end of... More 

Wellington, New Zealand
Level Contributor
27 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 9 October 2013

We recently had a stay at this lodge and considered it in need of some serious attention. The narrow and exceptionally steep road could reasonably easily have some minor off road parking constructed to alleviate the need to park vehicles some considerable distance away from units necessitating a walk up exceptionally steep hills. The roadway is very narrow and as... More 

Helpful?
Thank Peter M M
AccorVacationClub, General Manager at Grand Mercure Puka Park Resort, responded to this review

Thank you for your comments regarding the property. The resort is nestled into the side of a hill overlooking Pauanui in the beautiful Coromandel peninsula and although steep in places there are mostly level tracks from the driveway to the rooms. During our refurbishment process we have tried to minimalise the impact to guests and thank you for your feedback... More 

Hamilton, New Zealand
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 7 October 2013

Just had a weekend at Puka Park on a very good Wotif deal. We loved it here and found the room, the service and the meals all great. I had hoped we would be allocated one of the newly refurbished rooms as I had heard they are gorgeous ( all rooms in the process of a complete overhaul) however we... More 

Helpful?
Thank gillyflower5
AccorVacationClub, General Manager at Grand Mercure Puka Park Resort, responded to this review

Thank you for your wonderful comments both regarding the property and Miha Restaurant. We take pride in using local produce as well as providing a high level of service and food quality. To be able to be supplied with fresh Whangamata scallops from the ocean out the front and other seafood is unique to this area. Next time you stay... More 

Auckland, New Zealand
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 29 September 2013

This our second stay here. We stayed in the same room as last time, a bush chalet, only this time it has been refurbished. It is honestly like staying in your very own luxurious tree house!!! We loved it. The gorgeous bathroom with super deep freestanding bath tub and rainfall shower head is just outstanding. The toilet is not so... More 

Helpful?
Thank Becksandgary
AccorVacationClub, General Manager at Grand Mercure Puka Park Resort, responded to this review

Thank you for your fantastic comments both about Amber on the front desk and our fantastic resort your feedback has been passed on to the team. We pride ourselves on service and the staff are always willing to help guests requests and since your stay with us we have had sliding louver doors installed in the bathrooms to add a... More 

Melbourne, Australia
Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 15 September 2013

This was a very nice resort/hotel. The chalets were very private and very peaceful. They were surrounded by trees. The gym was sufficient, there was also a tennis court and pool. The dining and bar area was relaxing and homely. We went in spring, i would imagine the outdoors section would be lovely in summer. The location was great, close... More 

Helpful?
Thank david h
AccorVacationClub, Guest Relations Manager at Grand Mercure Puka Park Resort, responded to this review

Dear david h, Thank you so much for your review. We are delighted to read that you enjoyed your stay with us. We look forward to welcoming you back again soon. More 

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Amenities

Highlights
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Spa
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
Grand Mercure Puka Park Resort is located at Pauanui Beach on the Coromandel Peninsula, 2 hours drive south east of Auckland. This luxurious, secluded hideaway features 48 chalets set in 10 hectares of native bushland, an award winning restaurant, guest lounge and sun decks with views overlooking Pauanui and the Pacific Ocean. Facilities include a tennis court, swimming pool and the nearby beach has 3km of golden sand and renowned for surfing. There are many bush tracks to explore and array of activities in the Coromandel region. A ferry service operates to nearby Tairua, home to cafes and art galleries. ... more   less 

Additional Information about Grand Mercure Puka Park Resort

Address: Mount Ave | Pauanui Beach, Pauanui 3546, New Zealand
Region: New Zealand > North Island > Waikato Region > Coromandel Peninsula > Pauanui
Price Range: ₹ 11,039 - ₹ 19,734 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Grand Mercure Puka Park Resort 4.5*
Number of rooms: 48
Reservation Options:
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Also Known As:
Grand Mercure Puka Park Hotel Pauanui
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Questions & Answers

Here's what travellers have asked, with answers from Grand Mercure Puka Park Resort staff and other travellers.
7 questions
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Questions? Get answers from Grand Mercure Puka Park Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“request a room closer to the main building.”
 of 5 bubbles Foreranger, 18 Nov 2016 | Read review
“Kauri room with kitchen facilities”
 of 5 bubbles Chelep1508, 2 Nov 2016 | Read review
“There is a bit of a climb to the room but the staff will drop you”
 of 5 bubbles 383vinodk, 12 Oct 2016 | Read review
“Chose the lower regions closer to reception level if you don't like hills”
 of 5 bubbles 928annettef, 28 Sep 2016 | Read review
“If you don't like walking ask to be closer to the reception as the hotel grounds are quite steep”
 of 5 bubbles jenuq1, 22 Sep 2016 | Read review
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