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Grand Hotel

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1 room 2 adults 0 children
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Grand Hotel
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641 Reviews from our TripAdvisor Community

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Showing 638: English reviews
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Newcastle upon Tyne, United Kingdom
Reviewed 3 days ago NEW

My wife and I were invited to a 20th wedding anniversary celebration meal at this grand venue. The quality of the food was exceptional and the service excellent. i would recommend this venue very highly.

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Helpful?
Thank Harry H
Reviewed 4 days ago NEW

I believe we were greeted by Claire, who was delightful. I was trying to book on my phone but she kindly took over and did it for me on the hotel system. We paid a little extra for a sea view (so glad we did as shared a vino just looking out onto the bay as it became dark) We...

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Thank Veronica D
Brussels, Belgium
Reviewed 6 days ago NEW

This hotel has a wonderful situation right on the sea front facing Tynemouth beach and its elevation therefore affords superb sea views. The rooms are comfortable and well equipped and the food in the bar, lounge and restaurant is very good, albeit the afternoon teas are a little "skimpy", and perhaps a few more sandwiches and less cake might be...

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Helpful?
Thank melbourne3010
Craig C, General Manager at Grand Hotel, responded to this review

Good afternoon thank you for your comments,all your comments have been taken on board but I can assure you that we do not put weddings above everyone else all are equal and that's why we have separate departments to look after different areas.

London
Reviewed 1 week ago

I last visited the Grand in Tynemouth to attend my own christening party in October 1982! Needless to say I don't remember it the first time, but my Mum says they did a good job and the room the party was held on the 1st floor, with sea views, was wonderful. We happened to be staying on the 1st floor...

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Helpful?
Thank jexybeeHW
Birmingham UK
Reviewed 1 week ago via mobile

We were invited to a wedding on Easter Saturday and decided to extend our stay to 4 nights. We felt welcome from the moment we walked in. All the staff were delightful and extremely helpful. Our room was superb, large, well fitted with 2 good armchairs, an extra single bed and with a good sized bathroom. The bed was very...

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1Thank ElaineWB
North Shields, United Kingdom
Reviewed 1 week ago

Excellent afternoon tea in the recently redecorated Brasserie restaurant. Tea, choice , presentation and quality fabulous as always. However , since renovation I regret the loss of white table cloths, napkins and flowers. One small niggle was that we waited a long time for extra tea and we're almost finished eating when second pots arrived. As this was a quiet...

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Thank baggieaggie
stockton
Reviewed 2 weeks ago

We booked and stayed here for Fathers 90th "Surprise Party" Helen Bush helped us to plan and organise a Tea Dance served with afternoon tea. All of the staff at the event were pleasant, helpful and able to smile throughout the day. We used the Orchid Suite for the party, this room has fabulous vistas and is finished to a...

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Thank brightspark
A TripAdvisor Member
Level Contributor
23 reviews
12 hotel reviews
13 helpful votes
Reviewed 3 weeks ago via mobile

We booked two sea view rooms for two nights, one for us and one for our daughter, and were given one room on the third floor and one room on the fourth floor. As the lift only went as far as the third floor we decided on that one for us! Our room was clean and well furnished with a...

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Thank A TripAdvisor Member
Abergele, United Kingdom
Reviewed 3 weeks ago via mobile

Stayed here for 2 nights end March for a family memorial service which was held in The Orchid Suite on the first floor. On checking in, the staff were so lovely and friendly, and no request was too much trouble! It was lovely in the morning watching the boot camp on the beach right opposite my room - lovely! The...

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Thank smiley4488
Reviewed 4 weeks ago

Returning to our room and finding an other couple sitting in our room together with our belongings was extremely upsetting to say the least. The hotel had no idea of customer service and left us no alternative than to check out and make other arrangements. This was a 70 th birthday treat for my husband.

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Helpful?
Thank Heather D
Craig C, General Manager at Grand Hotel, responded to this review

Good afternoon I do not accept your comments below regarding customer service. Unfortunately human error/ computer error happens and we do our best to rectify this when it does. The minute we knew this happened we ran up and moved the people that were put into your room apologise were given and it was all fixed in less than 5...

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Amenities

Highlights
  • Beachfront
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Breakfast included
  • Dry Cleaning

Additional Information about Grand Hotel

Address: 14 Grand Parade | Tynemouth, Tynemouth NE30 4ER, England
Region: United Kingdom > England > Tyne and Wear > Tynemouth
Price Range: ₹ 8,095 - ₹ 11,307 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Grand Hotel 3*
Number of rooms: 45
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Also Known As:
Grand Hotel Tynemouth, England
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Questions & Answers

Here's what travellers have asked, with answers from Grand Hotel staff and other travellers.
4 questions
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Newcastle upon Tyne, United Kingdom
Kingswear, United Kingdom
4 months ago
Newcastle upon Tyne, United Kingdom
8 months ago

See all questions (4)

Questions? Get answers from Grand Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“we had sea view 2nd floor 219 which I would request if I visit again.”
veronicad146, 25 Apr 2017 | Read review
“Rooms to the rear. At weekends perhaps the Annex might give a better chance of quiet times!”
melbourne3010, 23 Apr 2017 | Read review
“Take a sea view if available”
brightspark, 13 Apr 2017 | Read review
“The sea view rooms are worth paying the extra for”
graham_mulvaney, 27 Mar 2017 | Read review
“Laurel House”
neilbX1903IL, 27 Feb 2017 | Read review
5 of 5