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Innkeeper's Lodge Cramlington

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133 Reviews from our TripAdvisor Community

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Showing 131: English reviews
1 review
Reviewed 1 week ago

Having been recommended this place by a friend who had stayed here around 2 years ago i decided to give the place a try and unfortunately was disappointed. Pros Nice ambience in the bar and food areas. Good selection of beverage. Staff friendly enough. Included continental breakfast fairly good (although did not have much as paid for full English). Full... More 

Helpful?
Thank Ben T
Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge Cramlington, responded to this review

We’re really sorry we didn’t meet your expectations on your last visit. Thank you for leaving your comments and we’ll pass your feedback on to the team. More 

Nottingham, United Kingdom
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 October 2016

Have used this place before without complaint, but last night was something else ... evening meal was over cooked and not very tasty! Room radiator not working, window not able to shut as timber swollen and late October is not overly warm in Cramlington! WiFi not working, staff called supplier not sure if they did anything? 1st fire alarm evacuation... More 

Helpful?
Thank SteveP07
Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge Cramlington, responded to this review

We’re really sorry you feel you had a poor experience with us on your last visit. Your feedback is very important to us so thanks for taking the time to leave us a review. More 

Travellers are raving about these Cramlington hotels

Northampton, United Kingdom
Level Contributor
123 reviews
57 hotel reviews
common_n_hotel_reviews_1bd8 170 helpful votes
Reviewed 24 October 2016 via mobile

We stay here quite often but the standard has dropped. The beds were uncomfortable and the pillows lumpy. The main problem was the almost total lack of WiFi not only in the rooms but throughout the Snowy Owl too. According to the manager everything is handled through Head office and although he reported the problem it wasn't fixed for the... More 

Helpful?
Thank Johnjo42
Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge Cramlington, responded to this review

Your feedback is what helps us improve so thanks so much for taking the time to leave your comments. More 

Level Contributor
15 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 19 October 2016

Check in was quick and painless, our room was a good size, very clean and comfortable and was far enough away from the restaurant that it was very quiet. No complaints about the complimentary continental style breakfast. Pretty easy access to Newcastle if you manage to negotiate the small section of road with no footpath to the bus stop which... More 

Helpful?
Thank Kmf1977
Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge Cramlington, responded to this review

It’s great to hear you enjoyed your experience with us. Thanks so much for sharing your feedback. More 

Newcastle upon Tyne, United Kingdom
Level Contributor
40 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 29 September 2016

We regularly visit this country pub as the food is pleasant enough. The menu changes regularly and has all the usual pub grub favourites. The staff are very nice, always friendly. The place itself, is very old but tastefully decorated inside. On cold days, the fire adds a warm and cosy ambiance to the place. It does get busy on... More 

Helpful?
Thank mlwhale
Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge Cramlington, responded to this review

We’re really grateful for your comments, thanks for taking the time to leave a review. More 

Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 September 2016

Clean tidy great valve , lovely food .We used this accommodation as a stop over on the way to Scotland. would recommend this to other travellers. wifi was only down side as poor reception in the room. that was really the only down side and location was next to A1 and the village was a drive away not a walk... More 

Helpful?
Thank mct01
North Yorkshire, United Kingdom
Level Contributor
25 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 28 August 2016

Stayed in a family room which we booked last minute. Room wasn't set up for us when we arrived (at about 9pm) although that was relatively quickly sorted. It was clean but smelt a little damp and there was no bath which was a shame. Bar/restaurant was nice and served a good selection of beers. In summary, it was 'OK'... More 

Helpful?
Thank JJOP71
Warwick
Level Contributor
49 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 20 July 2016

I suppose I'd have to describe this as a down-market Premier Inn. You have to check in at the bar so you could be in for a long wait if they are busy. The room I had was big, clean, comfortable and well-appointed. I must have been near the header tank as there was the sound of running water most... More 

Helpful?
Thank fitzsimons
Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge Cramlington, responded to this review

Your feedback is really important to us, so thanks for taking the time to leave a review. More 

Level Contributor
177 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 103 helpful votes
Reviewed 2 May 2016 via mobile

Stayed 2 nights whilst visiting family in the area. To check in you have to go into the pub itself. Easy enough. We had room 11 which was on the first floor. A large room with ensuite shower room. Shower gel is provided and shampoo but if you want conditioner please bring this with you. Ample tea and coffee provided... More 

Helpful?
Thank Melsy1
Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge Cramlington, responded to this review

We’re glad you enjoyed your visit, thanks so much for taking the time to leave us your feedback. We hope to welcome you back soon. More 

Selby, United Kingdom
Level Contributor
21 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 19 April 2016

Spent two nights here in April 2016. Check in was at the bar and took a little longer than I would have liked but not a major problem. Room was clean and of a good size with everything you would expect. Shower was excellent with good stream of hot water. Slight problem encountered with the system of entry to the... More 

Helpful?
Thank Tamsy3
Innkeepers_Lodge_01, Guest Relations Manager at Innkeeper's Lodge Cramlington, responded to this review

Your feedback is really important to us, so thanks for taking the time to leave a review. More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
Official Description (provided by the hotel)
Northumberland is one of the most beautiful parts of the country and Innkeeper's Lodge Cramlington, just nine miles north of Newcastle-upon-Tyne, is the perfect way to make the most of it.With its roots in the 1600s, this converted farmhouse is as historic as it is cosy, providing budget accommodation ideal for exploring the Northumberland coast, Newcastle's fantastic shopping, Morpeth or Plessey Woods Country Park.Handy for weekend breaks, you'll find the lodge in the pretty little town of Cramlington, which is surrounded by a rich landscape of impressive castles, unspoilt beaches, rugged moorland and friendly villages full of charming shops and pubs.Book one of its 18 comfy en-suite rooms and you'll be right next door to the pub, the perfect spot for a pint of cask ale or a fireside treat of freshly cooked, seasonally inspired food. ... more   less 

Additional Information about Innkeeper's Lodge Cramlington

Address: The Snowy Owl | Blagdon Lane, Cramlington NE23 8AU, England
Region: United Kingdom > England > Northumberland > Cramlington
Price Range: ₹ 5,683 - ₹ 6,027 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Innkeeper's Lodge Cramlington 3*
Number of rooms: 18
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Also Known As:
Snowy Owl Innkeepers Hotel Cramlington
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Questions & Answers

Here's what travellers have asked, with answers from Innkeeper's Lodge Cramlington staff and other travellers.
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Questions? Get answers from Innkeeper's Lodge Cramlington staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a decent shower and check reviews before stay, my gut feeling is that it has gone downhill compared to what it used to be.”
 of 5 bubbles 847bent, 24 Nov 2016 | Read review
“Room 14 seemed very quiet”
 of 5 bubbles Kmf1977, 19 Oct 2016 | Read review
“We were not disturbed on the ground floor except by banging doors as guests went for breakfast.”
 of 5 bubbles Tamsy3, 19 Apr 2016 | Read review
“rooms upstairs away from doors and stairway”
 of 5 bubbles TomCruise186394, 31 Mar 2016 | Read review
“There is no lift and some rooms are up a flight of stairs.”
 of 5 bubbles kevinhD9331VK, 23 Feb 2016 | Read review
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