During our vacation everything was great! We've arrived from Romania with our family. For us was very very nice all what happens. It's the first time we're visiting Crete and we spent the best days ever with our lovely family! We want to thank all the personal of the location for receiving us and for being so nice with us ! We recommend this place with so much love !
This hotel is amazing place and all my family and friends enjoyed it! All staff are very pleasant and very friendly. Big like to mr. ilias, best chief and can I definetely say he is the amazing cook. Not to forget the ladies from reception desk, Ioana and Elena for their exceptional and smoothless check in and out. Always have a nice smile on their face everytime when you walk around them. Special thanks to Maria for her " bunatate si ospitalitate ca la mama acasa " . For me is second time when I come at Diogenis Blue Palace. Next year I will be again here for sure! Kalispera!
Thank you beautiful people for everything. you are the best people ever, your hotel was very good ,food, services ,staff. Thank you Ilias for the best food,thank you Elena, Ioana and mr.Stavros for the reception, thank you Claudia, thank you seniora Maria, thank you Dimitris. You makes our honneymoon beautiful ❤❤❤ See you next time 🤗🤗🤗😘🥰
Me and my sister spent 2 weeks here and enjoyed our stay .the chef was lovely to us and looked after us and helpful.he did us a lovely meal and he also done the same for many of the guest there .the canteen stuff also was lovely and polite 😊 if you wanted a special meal the chef 👨🍳 would do it for you you have only got to ask we was grateful for his lovely help to make you happy 😊 thank you again 👨🍳 chef much appreciated xxx
We spent an amazing week here. The staff was helpfull and friendly. The beach is just a few steps from the hotel. The food was great we always found something we liked. Ilias made us an excellent suprise dinner on our last night. We will come back in the future.
The location of this hotel couldn’t be better- 25 steps to the beach and near all the tavernas and shops. The reception staff are really helpful. Rooms clean but really could do with an upgrade. We were all inclusive and we so disappointed with this. We had spent a couple of nights in 2019 in this hotel and the food was amazing. Sadly this time it was a huge let down. Very repetitive same things for lunch and dinner- pasta, chips, potatoes, meat dish, fish dish, some veg. Some salad selections a lot of it rehashed from left overs. Puddings poor some chocolate sponge, a jelly, bananas and grapes. Very hard if you are a vegetarian. The chef was around on some occasions but did not chat to guests, mainly staffed with young hardworking girls. The pizza and steak nights mentioned in other reviews were non existent and we were not offered a la carte. Breakfast one day we had not bread for toast, toaster did not work properly and one lunch time there was hardly any food left mid service. No snacks offered, very limited selection of alcoholic drinks. Soft drinks like apple and orange juice were full of sugar and not fruit juice. We arrived very late in the evening and there was no water in our room to drink and we were shown to the restaurant and handed a plates of food that had been sitting in unrefrigerated on a table. Nice pool area but damaged tiles in places. Hotel advises you not to leave towels on sun beds they will be removed, sadly they did not do this and all sun beds were taken by the “towels “ early doors. We ate out 4 nights at lovely local tavernas and spent our time at the beach. We did enjoy our holiday but won’t be back to this hotel and really don’t understand why it gets the 4 stars it does, more like a 2 star hotel. If you go looking for lovely Cretan food here you will be disappointed.…
We recently stayed at this hotel and were impressed by the Chef Illias. We had two a la carte meals of seafood which were excellent. The buffet also included great seafood which is a favourite of ours
We had a wonderful 2 weeks here. Everything was great, the hotel had super food. We enjoyed the time here very much. The staff was very nice. Special Thank to Ilias and Maria, Thank you for your hospitality and for your kindness. We are from Hungary, Budapest.
Came at the beginning of Sept and stayed for 2 weeks Have a health condition and am on dialysis.hotel were brilliant with dealing with my needs.room had an upstairs and was clean.the best part by far was chef ilias who made our stay amazing.went above and beyond to cater for us.had steak evenings and also a pizza night.yhe food he done was lovely.i found was a fair choice of food,with loads of fresh fruits and salads.had one of the best holidays
We have just returned from a weeks holiday at this hotel , the room we were in overlooked the pool area which was quite pleasant unfortunately the bathroom was small outdated and had a sewerage smell , the shower was so small (I am only 5ft 3in) that I stood in it to get wet and then stood outside to lather myself. The food, there is only one thing to say and that is awful , it didn't matter what time you went to eat the food was always cold not even tepid. Overall I would not recommend this hotel.