We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Bannatyne Hotel - Charlton House

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 2 more sites!
Professional photos
Bannatyne Hotel - Charlton House
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

870 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
Showing 867: English reviews
A TripAdvisor Member
Level Contributor
3 reviews
1 helpful vote
Reviewed 2 days ago NEWvia mobile

This gorgeous place desperately needs a fantastic, award winning chef. Had a family birthday meal at the weekend and paid extortionate prices for very average food. We would have had better quality at our local pub! I sent my main course back - flat, tasteless, dry fish in breadcrumbs with little veg accompaniment. I don't mind paying for excellent quality...

 Report
Helpful?
Thank A TripAdvisor Member
Trowbridge, England, United Kingdom
Reviewed 4 days ago NEW

Had a lovely SPA day for two with massage as the treatment. SPA was lovely, especially the outdoor hot tub. Sauna , steam room. There was another room which was warm not hot, Larconium or something, not much cop. Seating was in short supply so get there early if you want a seat :) Receptionist was excellent at the SPA...

 Report
Helpful?
Thank Russell F
Somerset
Reviewed 5 days ago NEW

Stayed for just one night but felt very relaxed at the end of our stay. The hotel rooms are very stylish and very comfortable. The spa is so lovely and warm and large comfy seats to sprawl out on. Had two treatments and they were excellent and staff were very friendly and helpful. Dinner and breakfast were delicious with good...

 Report
Helpful?
Thank blondieSomerset
Greater London, United Kingdom
Reviewed 1 week ago via mobile

Stayed for a long weekend at the end of November. Nice room, well equipped gym, good value food in the restaurant, lovely grounds and great range of treatments in the spa. Staff were polite and helpful throughout our stay. We got the fact the hotel is 'shabby chic' but in some areas this concept was stretched to its limit. There...

 Report
Helpful?
Thank David L
South Shields, United Kingdom
Reviewed 1 week ago via mobile

Two treatments, use of facilities evening meal with breakfast What can I say other than very comfortable room with bottle of prosecco on arrival Choice of evening meal was a brilliant variety Would recommend a visit Will be back next November 🤓

 Report
Helpful?
Thank Annecolclough1
Upper Boddington, null, United Kingdom
Reviewed 2 weeks ago

Stayed at Charlton House over the weekend. The staff were exceptional, food delicious, hotel so relaxed and our room spot on. Got such a good nights sleep. The Spa was awesome and we can't wait to return and would highly recommend.

 Report
Helpful?
Thank Peter B
Somerset
Reviewed 2 weeks ago via mobile

We recently stayed for a friends birthday and had an amazing 24 hours . Beautiful rooms with the most comfy deep mattresses and feather pillows . Great spa facilities and treatments , and exceptional food . We are looking forward to our next visit in December

 Report
Helpful?
2Thank LisaM14
Reviewed 3 weeks ago via mobile

Had an amazing stay here this week. The spa was fab, the different rooms and hydrotherapy pool were great. The staff in the spa and restaurant couldnt do enough for us. We had steaks and peppercorn sauce for evening menu and we both agreed they were the best we had ever had. Such good value for money. We enjoyed it...

 Report
Helpful?
1Thank Emily S
BannatyneCH, General Manager at Bannatyne Hotel - Charlton House, responded to this review

Dear Emily S thank you so much for taking time to write this review and for awarding us 5 stars!1 I have shared your feedback with all the team and we look forward to your next stay. Best wishes Sakis

Greatstone, United Kingdom
Reviewed 3 weeks ago

For those looking for peace and quiet in beautiful surroundings and a relaxing and hassle free break, then this is the hotel for you. The staff are all so friendly and helpful , knowledgeable about local places of interest and great places to eat. The interior decor has been chosen to suit the age of the beautiful old building making...

 Report
Helpful?
Thank BertieBassett83
BannatyneCH, General Manager at Bannatyne Hotel - Charlton House, responded to this review

Dear BertieBassett83 Thank you so much for this amazing review and for awarding us 5 stars! It has been our pleasure to look after you and I can assure you that it makes all the hard work worthwhile when we are given feedback such as yours. We look forward to your next visit. Best wishes Sakis

Bangkok, Thailand
Reviewed 3 weeks ago via mobile

It was the first time we stayed at Charlton House Spa. We were immensly impressed with the decor of the hotel. I must say the interior decorator thought of even little thing. We just love it there. The garden is also beautiful even at this time of year. My father stayed in the garden lodge which is very nice. I...

 Report
Helpful?
1Thank pariyac
BannatyneCH, General Manager at Bannatyne Hotel - Charlton House, responded to this review

Dear pariyac Thank you so much for taking time to write this review and for awarding us 5 stars! I have passed your wonderful comments to my staff and we all look forward to welcome you back very soon. Best wishes Sakis

629 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (371)
Viewed
Room/Suite (54)
Viewed
Hotel & Grounds (80)
Viewed
View from Room (15)
Viewed
Dining (18)
Viewed
Bathroom (17)
Viewed
Pool/Beach Area (5)
Viewed
Family/Play Areas (1)
Viewed
Other (181)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (234)
Viewed
Adam and Eve Room (33)
Viewed
Amenities (22)
Viewed
Orchard View Room (38)
Viewed
Osler Room (45)
Viewed
Dining (19)
Viewed
Secret Garden Room (34)
Viewed
The Hotel (43)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (24)
Viewed
Hotel & Grounds (8)
Viewed
Dining (1)
Viewed
Room/Suite (7)
Viewed
Pool/Beach Area (1)
Viewed
Bathroom (1)
Viewed
Other (6)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Shepton Mallet
10.9 km away
Ston Easton Park Hotel
Ston Easton Park Hotel
#1 of 1 in Ston Easton
607 reviews
8.4 km away
BEST WESTERN PLUS Swan Hotel
22.3 km away
Homewood Park Hotel & Spa
Homewood Park Hotel & Spa
#1 of 1 in Hinton Charterhouse
634 reviews
Show Prices
Show Prices
Show Prices
24.3 km away
Apsley House Hotel
10.8 km away
Best Western Plus Centurion Hotel
10.9 km away
Babington House
Babington House
#1 of 1 in Babington
478 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Room Service
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Tennis Court
Room types
  • Suites
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Free Breakfast
  • Banquet Room

Additional Information about Bannatyne Hotel - Charlton House

Address: Charlton Road, Shepton Mallet BA4 4PR, England (Formerly Bannatyne's)
Region: United Kingdom > England > Somerset > Shepton Mallet
Price Range: ₹ 6,740 - ₹ 18,146 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Bannatyne Hotel - Charlton House 4*
Number of rooms: 28
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Agoda, Priceline and Travelocity so you can book your Bannatyne Hotel - Charlton House reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Bannatyne`s Charlton House Hotel Shepton Mallet
Charlton Hotel Shepton Mallet
Bannatyne Hotel - Charlton House Shepton Mallet, Somerset
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Bannatyne Hotel - Charlton House staff and other travellers.
6 questions
Ask a question

See all questions (6)

Questions? Get answers from Bannatyne Hotel - Charlton House staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Any room is good but the Duncan Bannatyne room looks special”
 of 5 bubbles russellf3, 5 Dec 2016 | Read review
“Adam and Eve room overlooks the lovely grounds very romantic.”
 of 5 bubbles BertieBassett83, 14 Nov 2016 | Read review
“All rooms are individual”
 of 5 bubbles maggiecarpenter, 10 Nov 2016 | Read review
“we had a ground floor room near the spa with its own patio leading out to the garden, room 24”
 of 5 bubbles ttaylor123holmes, 1 Nov 2016 | Read review
“Choose the honeymoon suite”
 of 5 bubbles EllaD785, 1 Nov 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay