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Bannatyne Hotel - Charlton House

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Rooms
23 Dec24 Dec
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1 room, 2 adults, 0 children
Standard Room
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About
Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Wheelchair Access
Pool
Meeting Rooms
Tennis Court
Free High Speed Internet (WiFi)
Breakfast included
Dry Cleaning
Laundry Service
Banquet Room
Heated pool
Indoor pool
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Room features
Suites
Non-Smoking Rooms
Good to know
HOTEL STYLE
Great View
HOTEL CLASS
Reviews & more
1,258Reviews
748Photos
14Q+A
100Room tips
Traveller rating
  • 720
  • 320
  • 143
  • 47
  • 28
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  • English
Show reviews that mention
My wife and I spent one night at Charlton House, we needed somewhere in the Shepton area before going to a family funeral the following day (I know, grim). Given that, although we got the full tour, we weren’t really intending to make full use of the spa or the fitness facilities
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As other reviews have said it is an hotel of its age. An attempt made at boutique style of rooms but they do need a revamp and what's with naming rooms rather than using numbers - it confuses everyone including the staff. The restaurant is a mix of inside and conservatory- nothin
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We had a lovely spa break here as a birthday treat. One spa treatment each, £25ea towards our evening meal, bed and breakfast. Bought the trip from Buyagift for £186 (who by the way didn’t honour TopCashback).
The hotel is lovely and the staff were excellent. We had an upgrade to
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Response from Guillaume L, General Manager at Bannatyne Hotel - Charlton House
Responded 1 week ago
Thank you so much for your kind comments on the team and your experience of Charlton house during your last visit. We do try to minimise the use of the spa to larger group and rest assured that this will be investigated further. Thank you for recommending Charlton house, we look forward to welcoming you back very soon. Kind regards Guillaume
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My lunch was in a pretty empty restraunt, which was surprising given the genial, efficient service and well thought out food. I enjoyed the conservatory style dining room and will return again soon. Bar snacks are available for those who want a sandwich.
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Response from Guillaume L, General Manager at Bannatyne Hotel - Charlton House
Responded 1 week ago
Thank you so much for your kind comments on your Charlton House recent visit. We hope to have the pleasure of welcoming you back very soon. Kind regards Guillaume
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Just got back from a one night stay.Reception were very helpful and friendly.spa was really nice including the staff.Bar staff lovely and both evening meal and breakfast was delicious .Room was amazing and very comfy,everywhere was clean and tidy.We had a great time and will defo
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Response from Guillaume L, General Manager at Bannatyne Hotel - Charlton House
Responded 1 week ago
Thank you so much for your kind comments on the team. I am so glad that you had such a lovely time. We look forward to welcoming you back very soon. Kind regards Guillaume
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All photosTravellerRoom & SuiteDining Pool & BeachFamily and Play Areas
Professional photo exclusively commissioned by TripAdvisorBannatyne Hotel - Charlton House
The Adam and Eve Room at the Bannatyne's Charlton House Spa Hotel
Professional photo exclusively commissioned by TripAdvisorBannatyne Hotel - Charlton House
The Secret Garden Room at the Bannatyne's Charlton House Spa Hotel
Professional photo exclusively commissioned by TripAdvisorBannatyne Hotel - Charlton House
The Secret Garden Room at the Bannatyne's Charlton House Spa Hotel
Professional photo exclusively commissioned by TripAdvisorBannatyne Hotel - Charlton House
The Osler Room at the Bannatyne's Charlton House Spa Hotel
Professional photo exclusively commissioned by TripAdvisorBannatyne Hotel - Charlton House
The Osler Room at the Bannatyne's Charlton House Spa Hotel
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Are use of all spa facilities included in the price of a nights stay and also are you able to use the spa after check out? Many thanks
Yes you can use the spa facilities for free when staying and up to 1pm check out day
0 votes
Do the rooms have hairdryers in please?
Yes
1 vote
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Hiya!! Can anyone tell me what the duluxe double room is like please? Cause I’m staying Saturday and the rooms seem to go from one extreme to the other?? TIA :)
all the rooms are lovely, always stay in delux rooms, not been in a standard room as always been upgraded. rooms by spa can be noisy.
0 votes
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We are arriving on the morning of 5th September probably before our room will be ready. Can we use the spa facilities until the room is ready? Tom Steele
Yes, they let me use the spa facilities while I was waiting for my room.
0 votes
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Is there a smoking area
Thank you for your enquiry Weybiza. We have designated smoking & non smoking tables in our grounds towards the back of the property. Kindest regards, Lewis Collins
0 votes
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Previous
"Book Duncan's Den"
"Looking out over the gardens"
"They are all beautiful.. but if you want space, avoid the Crows Nest"
"Check the room first!"
"We had the secret garden room which was a basic double. Such good value for money"
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PRICE RANGE
US$ 113 - US$ 236 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
bannatyne`s charlton house hotel shepton malletcharlton hotel shepton mallet
FORMERLY KNOWN AS
Bannatyne's
LOCATION
United KingdomEnglandShepton Mallet
NUMBER OF ROOMS
28
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