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El Castell de Ciutat - Relais & Chateaux

456 reviews
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Traveller (189)
Room & Suite (64)
Dining (24)
Overview
  • Excellent66%
  • Very good25%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“outdoor pool”(7 reviews)
“dining room”(8 reviews)
“wonderful view”(4 reviews)
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Rooms
Restaurant
Room Service
4.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (456)Write a Review
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96
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All reviewsoutdoor pooldining roomwonderful viewattention to detailtour groupmany yearsevery staff memberhot tubshort drivetwo nightstasting menurestored castlelady ownerlocal townfree mini barjunior suitecooking demonstration
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1 - 5 of 147 reviews
Reviewed 1 week ago

Staff were very friendly and helpful. Hotel has perfect facilities and is family friendly. Close to old town and very close to Andorra. We stayed at the hotel as our main reason for the trip was to visit Andorra

Review collected in partnership with this hotel
Thank Urban03
Response from Comercial E, Director de Relaciones Públicas at El Castell de Ciutat - Relais & ChateauxResponded 1 week ago

We thank you for taking the time to share your experience with us. It was a pleasure to have you as our guest. We hope to welcome you again soon. Kind regards, El Castell de Ciutat

Reviewed 2 weeks ago via mobile

We had a great stay at the hotel. Hotel staff was amazing and nothing was ever too much for them. We stayed with a toddler and they were very accommodating. We chose the hotel for our trip to Andorra. Comparing to accommodation in Andorra not...More

Thank Missunderstanding13
Response from Comercial E, Director de Relaciones Públicas at El Castell de Ciutat - Relais & ChateauxResponded 1 week ago

Thank you for choosing our Hotel for your stay at the Pyrenees. We are happy to receive your opinion; we work to make our guests enjoy the most of this experience. We will be delighted to welcome you again into our home. Kind regards, Hotel...More

Reviewed 3 weeks ago via mobile

Had a very comfortable one night stay while visiting Andorra from Barcelona. Service is great and the view over the town and mountains is very nice. Would gladly stayed longer if our plans permitted that.

Thank Jon L
Response from Comercial E, Director de Relaciones Públicas at El Castell de Ciutat - Relais & ChateauxResponded 3 weeks ago

Thank you for taking the time to leave us a comment. We are glad you had a lovely stay with us. Hope to welcome you again very soon. Best regards, Hotel El Castell de Ciutat

Reviewed 8 January 2018

We had an opportunity to visit a historic and incredible landscape. The hotel has an incredible staff (Jonathan is special one), but all others were so efficient and kind. The views and the SPA also enchanted us

Review collected in partnership with this hotel
Thank Morey_World_Map
Response from Comercial E, Director de Relaciones Públicas at El Castell de Ciutat - Relais & ChateauxResponded 9 January 2018

Thank you for taking a few minutes to leave us a comment. We are happy your experience was satisfactory! Glad our staff met your expectations. We hope to welcome you again in the near future. Best regards, Hotel El Castell de Ciutat

Reviewed 1 January 2018

We went to have dinner and had a nice time! such amazing views! the food was ok and the service was correct but I was expecting more. As a vegetarian I didn't have many options. The cheese table was really good.

Thank williammacdougal
Response from Comercial E, Director de Relaciones Públicas at El Castell de Ciutat - Relais & ChateauxResponded 4 January 2018

Thank you for choosing our Hotel during your stay at The Pyrenees. We will take into consideration your feedback. We appreciate you taking a few minutes to leave us a comment. Best regards, Hotel El Castell de Ciutat

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Free Parking
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Breakfast included
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Room Service
Breakfast included
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Hot Tub
Bar/Lounge
Spa
Heated pool
Indoor pool
Outdoor pool
Details
Price range
US$ 147 - US$ 372 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$ 147 - US$ 372 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms
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Traveller (189)
Room & Suite (64)
Dining (24)
Pool & Beach (8)
Family and Play Areas (6)
Questions & Answers
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Room Tips
"The tube is so narrow and we always had a problems to open and close the water flush"
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"Arrive early and check before committing"
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"Rooms on the first floor have a terrace that overlooks the beautiful valley. They have quaint pine cones on..."
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"the junior suite was lovely but a very far walk from reception and the exit."
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