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H10 Timanfaya Palace

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Traveller (4230)
360
Panoramas (18)
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Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Property amenities
Free High Speed Internet (WiFi)
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Breakfast included
Adult pool
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Outdoor pool
Public Wifi
Tennis Court
Wheelchair Access
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Room features
Accessible rooms
Air Conditioning
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Value
Ocean View
HOTEL CLASS
Hotel links
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Special Offer:Get your 5% discount!

Location

Full view
58Somewhat walkable
Grade: 58 out of 100
19Restaurantswithin 1 km
6Attractionswithin 1 km
6,755Reviews
4,512Photos
1,442Q+A
100Room tips
Traveller rating
  • 4,388
  • 1,725
  • 458
  • 124
  • 63
Time of year
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  • English
Popular mentions
Please everyone ignore bad reviews about these hotel. My husband and I, along with my sister and brother in law, stayed the first week of February and loved it. We could not find fault with the hotel at all. We stayed in rooms 509 and 530 which were both lovely rooms. My only
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Hotel's Favourite
Have just got back( 20th December) from another 2 weeks and this great hotel,our 4/5 th time,and treated like part of the family,all the staff are friendly and you can allways have a laugh and joke with them. We go back to this hotel because also my wife being a COELIAC I know
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Response from Jose Angel V, General Manager at H10 Timanfaya Palace
Responded 24 Dec 2018
Dear Carol & Patrick , I have just got your Email too. :) See you in March 2019 .... "19" hahaha!! have you stared with the party yet?? MERRY CHRISTMAS!!!!! xxx José Angel
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We had originally visited this hotel when it first opened so it was interesting to go back .We weren’t happy with the room allocated but the hotel gave us a free upgrade with a lovely sea view.The room was well appointed and we were very happy with it .The staff make a big
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Stayed here this week on their Priviledge scheme in lovely, large, sea view room. This is a large hotel with extensive grounds and in places a little tired. However, everywhere is clean & attractive. Any very minor niggles are completely eliminated by the very helpful, friendly
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The location was perfect, virtually on the promenade and two minutes from Flamingo beach which was clean and safe. A nearby supermarket and good bars are also only two minutes away. You can walk long distances along a mainly flat prom towards the centre of Playa Blanca and the
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123456165
Yes there is. Reception or the reps can arrange to have bikes brought to the hotel for you, and adjusted while you wait.
1 vote
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Dear Jo, I am NOT sorry, because we did act very correctly and gave our best service. Mr Eddie O, When I saw the headline of you review I thought: "Oh God!, which mistakes we have done so that this sir was so unhappy that have rated us as awful hotel... I have to investigate it and deeply to apology". Fortunatly I have read completly your review and I feel quiet and happy because we work and served correctly. You insatisfaction is because you are not profile of our hotel, you are not used to this kind of hotels. I try to find out, to be sure of my apprecitation that you are not profile to our hotel, but you are member on Tripadvisor since 2016 and this is the only hotel that you have rated (the only one visited where you have stayed..?) and 2 restaurants.... You say that you have been at other H10 Hotels... Have you?... Because the information that you write is not correct: -Water for free (even house alcohol for free???)... In holidays hotels, in all hotel, mineral water is always under payment. 3, 4 or 5 star holiday hotels never offer tap water. "This was not provided for free and we were presented with a bill of around 20 Euros"-- We do not force to drink anything, because we can understand that spending 20€ on drinks in one week can be exorbitant. -The hotel safe in the other H10 hotels were free, but here again it costs. Please, tell your friend who told you about the safe and the drinks for free if he was at H10 or other brand... as I tell you that we charge those services. - Food was not great, neither was the atmosphere, very unfriendly. I am really happy and proud on my staff, they are very cooperative and very friendly. It is possible that met me several times at my hotel, as if there is only one person unfriendly or rude, it is me, everyone of my 170 people staff are very nice, the best. And even I do not consider myself an unfriendly person, just only with the 0,3% of the people that try to blackmail me. "before I write a bad review I always give the chance for you guys to comment" .... were you the one who said at the reception that if we charge you for the water you'd write a bad review on Tripadvisor??... Yes, then we are unfriendly, as I reply to the reception manager that if you do not want to pay your bill, I'd to go out to invite you to leave the hotel after calling the police. "Needless to say we wil not be going back to The Timanfaya Place" Do not worry, we are not sad for that. José Angel Vázquez General Manager
7 votes
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Google is quite right with it: "weather in lanzarote november" Temp min 16ºc in the night and 22ºC around midday. Normally sunny
1 vote
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Plenty of sunbeds but no reserving before9 30,you can sit on them before then but no leaving a towel and disappearing before 9 30
2 votes
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123456289
"306 has good views, large bed & spacious"
"A sea view room is the best choice"
"pre pay for a higher floor with sea / pool view, l. Dont be put off by Nudist area it will not impact on your holiday"
"Ask for pool view"
"Room 431 with sea view. Very convenient for reception and indoor pool"
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12345620
PRICE RANGE
US$ 123 - US$ 243 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
h10 timanfaya palace hotel playa blancah10 timanfaya palace playa blancatimanfaya palace lanzarote
LOCATION
SpainCanary IslandsLanzarotePlaya Blanca
NUMBER OF ROOMS
297
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