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HL Paradise Island

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HL Paradise Island
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2,838 Reviews from our TripAdvisor Community

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Showing 2,243: English reviews
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Glasgow, United Kingdom
Reviewed 3 days ago NEW

just bac k from weeks stay,hotel has good and bad points with a bit of tweaking could be sorted ,housekeeping was poor ,beds were made and toilet cleaned but floors were not washed ,sink not cleaned properly and our balcony hadnt been swept or table cleaned all week.Food was ok if sometimes a bit cold ,good choice,but dining hall bit...

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Helpful?
Thank gordieb1956
HotelesLopez, Gerente at HL Paradise Island, responded to this review

Dear gordieb1956, We sincerely appreciate the time you have dedicated to let us know your feedback about your recent stay with us through Tripadvisor. As we strive to maintain and continuously improve our high standards, a constructive feedback and suggestions of our guests are of great importance to us. We assure you that we value every review and consider suggestions...

Broxbourne, United Kingdom
Reviewed 3 days ago NEW

very nice hotel with great facilities, outside gym, great rooms & balconies, to much food to tempt you, so many flavours, you will put on weight if you go all inclusive and dont use the gym, thomas cook rep very helpful

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Helpful?
Thank kevin1200r
HotelesLopez, Gerente at HL Paradise Island, responded to this review

Dear kevin1200r, Thank you for taking the time to write such a complimentary review on your recent stay with us. We are delighted to find out that you were indeed satisfied with the choice of our hotel as you found here the perfect place for your holiday. We would be more than happy to welcome you back in the near...

majorica
Reviewed 3 days ago NEWvia mobile

Rooms of a large size for a family of 3 2 adults one child. rooms well decorated and bathroom very nice big walk in shower Pool area nice with many sunbeds but not many comfortable ones 😕we use to use blue sunbeds loads more comfortable no fight fo sunbeds in morning which was good Food ok some nice food loads...

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Helpful?
Thank MajoricaAmelia
HotelesLopez, Gerente at HL Paradise Island, responded to this review

Dear MajoricaAmelia, Thank you very much for your visit and your positive feedback on Tripadvisor. We are glad to find out that we were able to meet your expectations and that you and your family enjoyed the holiday in HL Paradise Island. Your comments are very much appreciated, as we are eager to maintain our high quality standards. And of...

Reviewed 4 days ago NEWvia mobile

I love playa Blanca, went with friends and young children and had a fab time. The hotel is nice, the rooms are amazing, some of the best I've stayed in. The pools are brill. Food hit and miss, generally could find something but some nights it wasn't so good. Pool bar food a bit disappointing that it served same time...

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Helpful?
1Thank Liz N
HotelesLopez, Gerente at HL Paradise Island, responded to this review

Dear Liz N, We sincerely appreciate the time you have dedicated to let us know your feedback about your recent stay with us through Tripadvisor. As we strive to maintain and continuously improve our high standards, a constructive feedback and suggestions of our guests are of great importance to us. We assure you that we value every review and consider...

Sheffield, United Kingdom
Reviewed 5 days ago NEWvia mobile

The lady behind reception needs to learn some customer care skills. She left me stood for twenty minutes refusing to give me eye contact or acknowledgement and served four other people before me. I thought I had turned invisible and when I tried to get her attention she told me to 'wait a minute madam'. Her attitude was disgusting she...

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Helpful?
4Thank hazzagregcakes
HotelesLopez, Manager at HL Paradise Island, responded to this review

Dear hazzagregcakes, we feel sorry about your experience with our staff and very surprised at the same time, as we receive many compliments regarding our staff daily. Nevertheless we'll make a follow up to understand how our staff justifies ignoring someone who is making cue in order to be attended and ask her to wait a minute without attending another...

Reviewed 6 days ago NEWvia mobile

We stayed here as a family of four from the 5th til the 12th March 2017. After reading some negative feedback we were sceptical of our stay. There certainly was no need. The hotel is amazing. Extremely clean. Staff so friendly and couldn't do enough for you. Couldn't fault any of the facilities here. Plenty of food to chose from...

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Helpful?
6Thank Michelle C
HotelesLopez, Gerente at HL Paradise Island, responded to this review

Dear Michelle C, Thank you for taking the time to write such a complimentary review on your recent stay with us. We are delighted to find out that you were indeed satisfied with the choice of our hotel as you found here the perfect place for your holiday. We would be more than happy to welcome you back in the...

Reviewed 1 week ago

This was the best holiday ever and this was because of the Animation team they entertained us every day and my son loved them all. Vitalija was the best and always happy and full of life but also Thomas, Leonie and Renate were fantastic too. they made us go home feeling happy and we will be back because of them....

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Helpful?
1Thank Richard J
HotelesLopez, Gerente at HL Paradise Island, responded to this review

Dear Richard j, Thank you for taking the time to write such a complimentary review on your recent stay with us. We are delighted to find out that you were indeed satisfied with the choice of our hotel as you found here the perfect place for your holiday. We would be more than happy to welcome you back in the...

Sussex
Reviewed 1 week ago via mobile

We stayed here from 13th to the 20th March. Hotel has good and bad points. I will always give an honest review. The hotel is rated at 4 star. I would say yes on some point but a definite no on other points. Let's start with the bad points. The restaurant is not kept particularly clean and there is not...

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Helpful?
5Thank 123mollyanne
HotelesLopez, Gerente at HL Paradise Island, responded to this review

Dear 123mollyanne, Thank you very much for your visit and your positive feedback on Tripadvisor. We are glad to find out that we were able to meet your expectations and that you and your family enjoyed the holiday in HL Paradise Island. Your comments are very much appreciated, as we are eager to maintain our high quality standards. And of...

Reviewed 1 week ago via mobile

Ok... so it's not the best ever hotel in the world. But... the food was good and fresh. Especially the roasting station. Oh and they had real sausages at breakfast. 😄😄The rooms were great. Not far from beaches but far enough to be a nice quiet location. The people that worked there were fun, friendly and energetic. We met the...

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Helpful?
1Thank Bryn S
HotelesLopez, Gerente at HL Paradise Island, responded to this review

Dear Bryn S, Thank you very much for your visit and your positive feedback on Tripadvisor. We are glad to find out that we were able to meet your expectations and that you and your family enjoyed the holiday in HL Paradise Island. Your comments are very much appreciated, as we are eager to maintain our high quality standards. And...

Reviewed 1 week ago via mobile

We had a fantastic holiday but shame the hotel was a let down in most places, i would grade this hotel a 2* not 4* Good points all the staff at the hotel was really warm, friendly, always had a smile on there face & worked Extremely hard, the hotel was only a 15 min walk to the beach &...

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Helpful?
1Thank Pamie2
HotelesLopez, Gerente at HL Paradise Island, responded to this review

Dear Pamie2, We thank you for your evaluation of HL Paradise Island. As we are always eager to maintain our quality standards and we highly appreciate any comments and observations of our guests. Rest assure that we take feedback from our guests very serious and verify every detail mentioned and do our best to improve constantly. Again, thank you for...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free Internet
  • Bar/Lounge
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Paid Wifi
  • Paid Internet
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Shuttle Bus Service
  • Airport Transportation
  • Breakfast included
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
HL Hotel Paradise Island resort is situaded in a small town of Yaiza in Lanzarote, near the fishing town of Playa Blanca and the Papagayo Beaches. The HL Hotel Paradise Island is an ideal place to enjoy your holiday with your family with great facilities and service in a relaxed atmosphere. ... more   less 

Additional Information about HL Paradise Island

Address: Urbanizacion Montana Roja, P-28, 35570 Playa Blanca, Lanzarote, Spain
Region: Spain > Canary Islands > Lanzarote > Playa Blanca
Price Range: ₹ 8,338 - ₹ 13,484 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — HL Paradise Island 3*
Number of rooms: 289
Reservation Options:
TripAdvisor is proud to partner with Priceline and Booking.com so you can book your HL Paradise Island reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Aparthotel Paradise Island Hotel Playa Blanca
Paradise Island Lanzarote
Aparthotel Paradise Island Playa Blanca
Paradise Island Playa Blanca
HL Paradise Island Playa Blanca, Lanzarote
Hotel Style:
#8 Top resorts Hotel in Playa Blanca
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Questions & Answers

Here's what travellers have asked, with answers from HL Paradise Island staff and other travellers.
593 questions
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Llandudno, United Kingdom
over a year ago

See all questions (593)

Questions? Get answers from HL Paradise Island staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms away from entertainment are quieter”
 of 5 bubbles gordieb1956, 27 Mar 2017 | Read review
“south facing balcony, room 236 has a private balcony if you like to get an all over tan”
 of 5 bubbles kevin1200r, 27 Mar 2017 | Read review
“Ask forfirst floor if a couple”
 of 5 bubbles 69JACKAL, 20 Mar 2017 | Read review
“Rooms 106 and 108 are great”
 of 5 bubbles karenmarieduff1, 20 Mar 2017 | Read review
“We had a pool view”
 of 5 bubbles lister_natalie82, 20 Mar 2017 | Read review
5 of 5