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Hotel THe Volcan Lanzarote

Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Hotel THe Volcan Lanzarote
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3,603 Reviews from our TripAdvisor Community

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There are newer reviews for Hotel THe Volcan Lanzarote
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Showing 2,442: English reviews
London
Reviewed 2 weeks ago

A large maze of a hotel (255 rooms), sprawling over a hillside next to the marina, with a quirkily impressive entrance hall, modelled on an old church - though this palled after a while. The size and layout meant that it never felt crowded and, on the whole we thought it was good, though I don't think it merits some...

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Helpful?
Thank src1948
HotelVolcanLanzarote, Director General at Hotel THe Volcan Lanzarote, responded to this review

Dar src1948, Firstly, we want to thank you staying with us and also to take the time sharing your thoughts. We are happy to hear that you have liked our facilities provided in the Club Volcán and the hotel in general. Every day we are trying to provide the best service for all the guests. On the other hand, we...

Reviewed 2 weeks ago

Nice looking hotel but the hotel staff require customer service training, we have received better service at 3 star hotels. The pool area has cheap plastic sun beds which can be found at 2 star hotels.

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Helpful?
Thank Robert M
HotelVolcanLanzarote, Director General at Hotel THe Volcan Lanzarote, responded to this review

Dear Robert M, Thank you for taking the time to share your experience with us. Nevertheless, we are very disappointed to hear that you did not enjoyed our services. We take note of your words and we will discuss them with the respnsibles parties in order to improve our quality as you demand. We remain at your disposal if you...

Reviewed 2 weeks ago via mobile

We are currently staying here for 1 week and here are our observations. The good points: nice rooms that are spacious and do the job although the air con never seems cool enough when on its lowest setting. Pool areas are good although there is never enough sun beds The bad points There is nowhere near enough staff. Breakfast and...

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Helpful?
Thank John C
HotelVolcanLanzarote, Director General at Hotel THe Volcan Lanzarote, responded to this review

Dear John C, Thank you for taking the time to share your experience with us. Nevertheless, we are very disappointed to hear that you didn’t feel comfortable with our service you have received. As we have taken notes of all your comments, we will address all of them to the responsible parties. We are pleased to announce that we start...

Stourbridge, United Kingdom
Reviewed 2 weeks ago

We stayed 1 week in a volcan club twin room. It was our first visit. Reception efficient and welcoming. Arrived 12 midday but check in not till 3pm but offered a cocktail and place to change/freshen up whilst our room was being prepared. Luggage porter was very helpful. Room excellent, with sun terrace leading out to pool area and bar....

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Helpful?
1Thank Sandra B
HotelVolcanLanzarote, Director General at Hotel THe Volcan Lanzarote, responded to this review

Dear Sandra B, First of all thank you very much for spending your time sharing your lovely thoughts about your stay with us. I will gladly let Leidy, Hassan and Diana know that you were very happy with their service. We love to read that you enjoyed your holidays with us because that is exactly what we want for you....

Sunderland
Reviewed 2 weeks ago

Recently returned from THe Volcan and can seriously recommend it to all. We were lucky enough to book a suite and I can certainly say that it was well worth the extra money, very large bedroom and sitting room, walk in wardrobe, hugh bathroom and separate toilet all together with our private terrace. Perfect location only 2 minutes walk from...

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2Thank bill d
Canterbury, United Kingdom
Reviewed 2 weeks ago via mobile

The hotel is spread out down the outside of a volcano. Entrance is on the fifth floor where there is a gin bar. Our room was on the second floor with a swimming pool outside. There are pools on most levels and a spa/games area with gym, table tennis etc. The lowest level gives access to the main pool and...

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1Thank annandbob2015
Leicester, United Kingdom
Reviewed 3 weeks ago

Lovely hotel that is centred around the swimming pools. Our room was spacious & clean. Breakfast was plentiful and tasty. Ate once in the evening and the food again was very good. The staff were always friendly and helpful....a special mention to Luna in the animation team who had a great sense of humour and was very skilled at her...

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Thank TheLoveFamily
Monmouth, United Kingdom
Reviewed 3 weeks ago

This is a great hotel in a lovely location, the staff are very friendly and extremely helpful the rooms are very nice with a dressing room and separate bathroom and toilet. We had a garden room with a small balcony. Of course there are no gardens as such, but beautiful cacti of course the island is volcanic. Two swimming pools...

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Thank Sandra H
Reviewed 3 weeks ago

We have just returned from a week's bed & breakfast for our 3 generations ranging from 63 to 18 months & it suited us all well. The rooms were great with excellent cleaning, the pools were varied to suit all, though the large pool was a bit chilly. Breakfasts were extensive in choice. A special mention to Ricardo on reception...

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Thank Maureen J
Nottinghamshire, United Kingdom
Reviewed 3 weeks ago via mobile

Just returned from a weeks break at THe Volcano. We paid the additional cost to access the Club area which was ok but not brilliant...expected a little more. This part of the hotel is a little tired and in need of an update. Our room 660 had furniture with a lot of scorch marks from cigarettes which we thought was...

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2Thank MonkeyBand

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Pool
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free Internet
  • Restaurant
  • Spa
  • Bar/Lounge
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Spa
  • Bar/Lounge
Room types
  • Suites
Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Airport Transportation
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Hotel THe Volcán Lanzarote is placed in the South of Lanzarote, the island of the volcanoes. This is a five-star-resort that is distinguished by its excellence and its privileged location. With the yachting port Marina Rubicón at its feet and facing the sea, you will find this spectacular hotel designed as a typical village of Lanzarote. At it you will admire the distinctive architecture of the island. But you will also discover true replicas of emblematic places of the island like the church of Nuestra Señora de Guadalupe in Teguise at its entrance, or La Geria at its solarium. Hotel THe Volcán Lanzarote disposes of 255 rooms, five pools, four restaurants, three bars, conference rooms, a spa center and a gym. In addition, in Hotel THe Volcán Lanzarote you can enjoy a new exclusivity concept at its Club Volcán, an area only for adults. Hotel THe Volcán Lanzarote features 255 rooms that are distributed over twenty typical houses and give magnificent views of Lanzarote, Fuerteventura and Lobos Island. Designed taking care of every detail and where the sea blue colour stands up, we put at your disposal three room categories: the comfortable Double Room (Garden View, Sea View, Pool View), the elegant Junior Suite (Garden View, Pool View) and the outstanding Suite (Garden View, Sea View, Pool View). Following a new concept of luxury and privacy, we dispose of 48 rooms that form the Club Volcán, exclusively for adults. In the categories Double, Junior Suite and Suite, every room enjoys spectacular sea views. Hotel THe Volcán Lanzarote puts at your disposal a wide range of entertainment, sports, leisure and relaxing offers, providing an exquisite treat and service. Moreover, from the hotel you can directly access Marina Rubicón, which disposes of an ample shopping and leisure area. ... more   less 

Additional Information about Hotel THe Volcan Lanzarote

Address: C/ El Castillo 1, 30540 Playa Blanca, Lanzarote, Spain
Region: Spain > Canary Islands > Lanzarote > Playa Blanca
Price Range: ₹ 8,016 - ₹ 19,651 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel THe Volcan Lanzarote 5*
Number of rooms: 255
Reservation Options:
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Also Known As:
Gran Melia Playa Blanca
Sol Melia Playa Blanca
Gran Melia Volcan Lanzarote
Hotel THe Volcan Lanzarote Playa Blanca
Hotel Style:
#1 Spa Hotel in Playa Blanca
#4 On the Beach Hotel in Playa Blanca
#5 Family Hotel in Playa Blanca
#5 Romantic Hotel in Playa Blanca
#5 Luxury Hotel in Playa Blanca
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Questions & Answers

Here's what travellers have asked, with answers from Hotel THe Volcan Lanzarote staff and other travellers.
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Questions? Get answers from Hotel THe Volcan Lanzarote staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Club section was great for us.”
ninjap2013, 21 Apr 2017 | Read review
“All rooms are quiet and have views, but if you want a pool view room the price is quite expensive.”
51PJR, 17 Apr 2017 | Read review
“Get an ocean view double room. The Club area is adults only, we love kids, so we didn't go for that.”
awdahl, 12 Apr 2017 | Read review
“Sea-view high up”
  • Our room was the one left of centre, top floor...fabulous!
Stevev, 11 Apr 2017 | Read review
“Club rooms 761, 762 and 763 are quiet with amazing views”
src1948, 10 Apr 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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