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Novotel Glen Waverley

1,126 reviews
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Traveller (97)
Room & Suite (153)
Dining (22)
Overview
  • Excellent45%
  • Very good42%
  • Average10%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Internet
Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,126)Write a Review
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All reviewsshopping centredandenong rangesbuffet breakfastmini barbowling alleyroom servicetrain stationcinema complexaccor membercar parkhotel restaurantper daygood sizebusiness hoteleasy accesseastern suburbs of melbourneenjoyable stay
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1 - 5 of 1,108 reviews
Reviewed 2 days ago

excellent weekend stay. close to everything. the most we travelled was 15 mins. clean and very quiet hotel. very courteous staff. breakfast was devine. check in and out was fast and efficient. housekeeping were some of the best we have seen.

Review collected in partnership with Accorhotels.com
1  Thank sixtwosevencafe
Reviewed 2 weeks ago via mobile

Went there for 3 nights but ended up staying 9 nights. The staff is what made this Novotel special. Special mention to Ryu but Dean, Pippa and other front desk all contributed. Besides the outstanding staff I loved the indoor pool which I had to...More

Thank HotspiceAustralia
Response from Andrew M, General Manager at Novotel Glen WaverleyResponded 1 week ago

Dear HotspiceAsutralia, Thank you so much for your fantastic comments! What a great review! I am so pleased to hear that our Front Office team looked after you so well during your stay. I will be sure to pass on your feedback to them. Great...More

Reviewed 2 weeks ago

You always know what you are going to get with this hotel chain. And I like that. Everything was just as you would expect it, no issues. My only feedback for improvement would be to update the air conditioner controls. Staff cannot be faulted and...More

Thank Avy67
Response from Andrew M, General Manager at Novotel Glen WaverleyResponded 1 week ago

Dear Avy67, Thank you so much for your fantastic response. I am so pleased that you enjoyed your stay with us. I will be sure to take on the feedback regarding the air con controllers. I am so pleased to hear that our housekeeping team...More

Reviewed 2 weeks ago

I booked this stay as a treat for my mum's 78th Birthday in early January. A week before arriving I emailed The Novotel, Glen Waverley and asked about shower access as Mum has limited mobility. Before I knew it, we had been upgraded to a...More

Thank LJK14
Response from Andrew M, General Manager at Novotel Glen WaverleyResponded 2 weeks ago

Dear LJK14, Thank you so much for your heartfelt review, we really appreciate you sharing your experience on Trip Advisor. I am so pleased to hear that both yourself and your mum had a great birthday stay. We can't wait to welcome you both back...More

Reviewed 2 weeks ago

This was my second stay at this great hotel. My family has warm memories of our first stay because the hotel staff were thoughtful enough to ensure that a toy which our daughter had left behind was safely returned to us with a lovely note....More

Review collected in partnership with Accorhotels.com
1  Thank sevenv2018
Response from Andrew M, General Manager at Novotel Glen WaverleyResponded 2 weeks ago

Dear sevenv2018, Thank you so much for your fantastic review. Comments like yours really serve to encourage and motivate the team, so I appreciate the time taken to note down all the highlights of your stay. We really look forward to seeing you again soon....More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Fitness Centre with Gym / Workout Room
Room Service
Pool
Free Internet
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Concierge
Self-Serve Laundry
Babysitting
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Spa
Heated pool
Indoor pool
Details
Price range
US$ 127 - US$ 255 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$ 127 - US$ 255 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (97)
Room & Suite (153)
Dining (22)
Pool & Beach (12)
Amenities (26)
Questions & Answers
Ask a question
Mark T
7 December 2017|
AnswerShow all 3 answers
Response from Debbie W | Reviewed this property |
Hi Mark Thet do have rooms with walk in showers/ wet room , i think you need to specially request it though. Regarding the shower chair and frame i am not sure as my client brought their own equipment, best to contact hotel... More
1
Vote
Jennifer W
16 January 2017|
AnswerShow all 9 answers
Response from AndrewAustralian | Reviewed this property |
Glen Waverley railway station is 5 minutes walk from the hotel. It is around a 50 minute trip into centre of Melbourne. Leave after 9 am if you want to avoid peak hour train trip. You should visit the tourist information... More
2
Votes
bjmacs
1 December 2016|
AnswerShow all 2 answers
Response from Kiwi1956 | Reviewed this property |
Do you have Internet ? Is the power button on ? Not really a question for here.
0
Votes
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12
Room Tips
"Ask for a room on an upper level with a view of the hills."
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"Rooms not facing Springvale Road are quiet"
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"Check on google maps, since some rooms have a rather plain view of the backside of a building"
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"Go for a room near the top of the hotel if you want to avoid any traffic noise. It is fairly quiet throughout..."
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