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See all Speciality Lodging in Humacao

Park Royal Puerto Rico at Club Cala

631 reviews
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Traveller (380)
Room & Suite (82)
Pool & Beach (64)
Overview
  • Excellent29%
  • Very good32%
  • Average21%
  • Poor10%
  • Terrible8%
Travellers talk about
“palmas del mar”(91 reviews)
“gated community”(29 reviews)
“puerto rico”(109 reviews)
Free Internet
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Kitchenette
2.5 Star Hotel
All hotel details
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Reviews (631)Write a Review
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All reviewspalmas del margated communitypuerto ricowyndham hotelfree shuttlewasher and dryerbedroom condogolf cartwater aerobicsthree bedroomrip tidesmarina sidefull kitchentwin bedspark royalnearby beachhorseback riding
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11 - 15 of 579 reviews
Reviewed 14 August 2017

Stayed 8/5 thru 8/12 via an RCI Exchange. I must say I was quite concerned after reading many of the previous reviews but I must say that our stay was great. The room we were given was in the Marina section and was recently renovated,...More

1  Thank EkimPennsylvania
Response from Sem C, General Manager at Park Royal Puerto Rico at Club CalaResponded 16 August 2017

Dear Guest, We are very pleased to learn the fact, that you and the entire family had such a memorable experience here at Park Royal Club Cala, and enjoyed our services and fascilities such much. This kind of recognition makes our day and I will...More

Reviewed 11 August 2017

Our stay at Park Royal Puerto Rico at Club Gala Palmas Del Mar was very good but it has room for improvement. It did not have WiFi and in these days wifi is like having electricity and running water it has become essential. Parking availability...More

Review collected in partnership with this hotel
2  Thank manny882
Response from Sem C, General Manager at Park Royal Puerto Rico at Club CalaResponded 14 August 2017

Dear Guest, I am very sorry to learn about the challenges you faced during your stay with us at Park Royal Club Cala. Thanks for your feedback and the effort you brought up to share them with us. It seems we did not fully convince...More

Reviewed 11 August 2017

We enjoyed our time in Puerto Rico. The weather was extremely hot and sunny the entire week. Rain was a great relief on some days. Facilities at Club Cala were good. The Oasis pool was wonderful. Staff were helpful and friendly, arranging tours for our...More

Review collected in partnership with this hotel
1  Thank maggie6313
Response from Sem C, General Manager at Park Royal Puerto Rico at Club CalaResponded 14 August 2017

Dear Guest, We are very pleased to learn the fact, that you and the entire group had such a memorable experience here at Park Royal Club Cala. It brings us to happiness to see that you found comfort towards our hotel many improvements and pleasure...More

Reviewed 8 August 2017

I am a Club Cala member since the early days, around 1985. I had also visited Palmas del Mar since the early dates, when the Palmas Inn Hotel existed and the Sun Fut Hot Pool was there. So, I know the history and suffer the...More

Review collected in partnership with this hotel
1  Thank D5831RNjuanr
Response from Sem C, General Manager at Park Royal Puerto Rico at Club CalaResponded 9 August 2017

We value and appreciate all our visitors especially our Club Cala long-time owners and we thank you for always choosing Park Royal Club Cala as host of your family vacations. It brings us to happiness to see that you found comfort towards our hotel many...More

Reviewed 7 August 2017

Beautiful location and excellent landscaping. Backyard view of the water and boats was nice, but unfortunately smelled of stagnant water. Wish there was a BBQ. I had rented four 2 BR units and told they were newly renovated. Yikes, they appeared old, beat up, and...More

Review collected in partnership with this hotel
1  Thank Jo J
Response from Sem C, General Manager at Park Royal Puerto Rico at Club CalaResponded 9 August 2017

Thank you very much for your candid review of your recent stay at the Park Royal Club Cala. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room...More

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About
Amenities
Top amenities
Pool
Free Parking
Free Internet
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Concierge
Multilingual Staff
Self-Serve Laundry
Meeting Rooms
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Golf Course
Outdoor pool
Details
Price range
US$ 202 - US$ 339 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 202 - US$ 339 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
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Traveller (380)
Room & Suite (82)
Pool & Beach (64)
Dining (13)
Hotel & Grounds (259)
Bathroom (11)
Family and Play Areas (5)
Questions & Answers
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V7126HEmelissar
9 January 2018|
Answer
Response from Ricklat | Reviewed this property |
As of today, only the plaza on a nearby complex has electricity. All restaurants are closed. The hotel on Palmas is gone(closed). Last we have been notify with respect to power is that by june 100% of the island will have... More
0
Votes
Debbie G
26 November 2017|
AnswerShow all 5 answers
Response from persopaesaggio | Reviewed this property |
Car rental you could find it in San Juan. Recommend checked with the property if they are operational. I saw in the news that this part are devastated at this time there are places with no water and no light in the Island... More
0
Votes
Room Tips
"Make sure you count the towels"
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"As a owner when you check in all utensils should be in the kitchen for your use as needed prior to check in..."
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"Marina view"
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"It would be ideal if the check-in time wasn't so late in the afternoon; 4:00 p.m. I lose a day of..."
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