We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Park Royal Puerto Rico at Club Cala

Show Prices
Enter dates for lowest prices
powered by PriceFinder
Check In Check Out
1 room 2 adults 0 children
We check 200+ sites to find the latest and lowest prices.
Management photos
Park Royal Puerto Rico at Club Cala
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review
Turn Your Opinions into Points!
Turn your opinions into JPMiles
Turn your opinions into PAYBACK Points
*You can enroll in only one programme at a time to earn rewards for reviews.
JPMiles / Payback Arrow
JPMiles / PAYBACK
50

547 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
Showing 504: English reviews
Start your review of Park Royal Puerto Rico at Club Cala
 Click to rate
new york
Reviewed 2 days ago NEW

great weather, perfect location, spacious accommodations, friendly accommodating staff, two challenging championship golf courses, wonderful tennis facility, beautiful beaches, variety of dining options in all price ranges

Review collected in partnership with this hotel
 Report
Helpful?
1Thank whale2017
Niagara Falls, Canada
Reviewed 5 days ago NEW

I asked for a renovated unit because I read that some of the units were old and shabby. We had to wait for that unit to be ready. We were poolside which was good. The unit was nice. Getting here from the airport was harrowing. We rented a vehicle but had to pay 3rd party insurance because, although Puerto Rico...

 Report
Helpful?
Thank houletmj
Sem C, General Manager at Park Royal Puerto Rico at Club Cala, responded to this review

Please let me thank you in the first place for staying at the Park Royal Club Cala. Your comments are very important to us as they help us identify our areas of opportunity and continue to reach our goal which is our guests' satisfaction. Our team aims to offer More Experience than Hotel for each guest and our apologies if...

Indianapolis, Indiana
Reviewed 1 week ago NEWvia mobile

Just returned from a week with the family at Park Royal at Club Cala in Humacao, Puerto Rico. Pros - clean rooms, comfortable beds, nice pools, well maintained grounds and friendly staff. Cons - wifi only pool side or in the lobby, kitchen utensils sparsely furnished, only 2 of 4 burners worked on the stove top. Despite the shortcomings; we...

 Report
Helpful?
Thank Pdsmith56
Sem C, General Manager at Park Royal Puerto Rico at Club Cala, responded to this review

Thank you for choosing us as your vacation destination and for your kind review. It was a pleasure to welcome you at the Park Royal Club Cala. We’re pleased to know you found our accommodations clean and comfortable. I am sorry to hear about the challenges you encounter with a sparsely unfurnished kitchen. The comfort of our guests is a...

Jacksonville, Florida
Reviewed 1 week ago NEW

We were visiting my mom and stayed here for a week and we really ENJOYED our stay. Room was nice and cozy, had all that we needed. Beds were comfortable. The only thing was the check-in as it took a little over an hour to get our room. Staff was very friendly and outgoing.

 Report
Helpful?
Thank Carmen R
Sem C, General Manager at Park Royal Puerto Rico at Club Cala, responded to this review

It was a pleasure to welcome you at Park Royal Club Cala. Thank you for taking the time to share your comment. We are happy to hear you enjoyed your villa and your overall vacation. We are currently implementing and rethinking the check-in experience, to make it more personalized and seamless for our guests. In the meantime, proper measures have...

Utah
Reviewed 1 week ago

Staff very friendly. Several restaurants within waking distance. Grounds were nicely kept. Beach area a short walk but a shuttle is available as well as beach chairs. Weather great! Most tours do not come to resort so you would need a car to get to them. We took two day trips to Old town San Juan and to El Yunque....

Review collected in partnership with this hotel
 Report
Helpful?
Thank hbfoto
Sem C, General Manager at Park Royal Puerto Rico at Club Cala, responded to this review

First and foremost, we would like to express our gratitude for staying at Park Royal PR Club Cala and for taking the time to share your pleasant experience. We are truly grateful for your appreciation towards the service provided and for highlighting how much you enjoyed our resort and Puerto Rico. Your satisfaction as guest is our priority. We look...

Sonora
Reviewed 1 week ago

Although this resort is in a beautiful location and the staff is extremely helpful and friendly, the resort is seriously in need of maintenance and remodeling. Cracked and broken (and disgustingly stained) tile throughout the unit, chipped furniture, tilting microwave, lamp switches unscrewed or loose, coat hangers rusted, patio door not working properly and in general in a run-down condition.

Review collected in partnership with this hotel
 Report
Helpful?
Thank Baxterbun
Sem C, General Manager at Park Royal Puerto Rico at Club Cala, responded to this review

Thank you very much for your candid review of your recent stay at our hotel. Your feedback is extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room that need updating. It is a pleasure to announce that we will be implementing many of these upgrades...

Humacao, Puerto Rico
Reviewed 1 week ago

Well maintained resort. Nice pool and great location for golf course and doing beach walks or cycling. Good choice of restaurants in area and a grocery store nearby (although this was expensive). Resort staff very friendly and happy to help you with renting a car and resort has a free shuttle to take you there. Units clean and comfortable. Although...

Review collected in partnership with this hotel
 Report
Helpful?
Thank carolsalz
Sem C, General Manager at Park Royal Puerto Rico at Club Cala, responded to this review

First of all, we would like to thank you for choosing Park Royal Puerto Rico at Club Cala as host of your recent vacation. We are appreciative of your business and for providing us with details regarding your recent stay. From comfort to location to amenities to services, our priorities are multiple, and we look to earn such acknowledgement EVERY...

Schenectady, New York
Reviewed 3 weeks ago

We have a house in Puerto Rico but have stayed at this resort on several occasions. The staff are friendly and the place is clean and nicely located in a secure gated community setting. Nice pool and the last time we stayed right on the Marina which gave us great views.

 Report
Helpful?
1Thank Brian K
Sem C, General Manager at Park Royal Puerto Rico at Club Cala, responded to this review

Humbling and gratifying that overall guest experiences at the Park Royal Club Cala are so well received. As usual for us, we have already shared kind words with the team in all areas. We look forward to delighting guests during repeat visits and welcoming new "family" throughout the years! Sem Cuevas General Manager

Orleans
Reviewed 3 weeks ago

The resort furniture was a little dated. The beds were really comfortable and clean. The staff were very welcoming and added greatly to our overall vacation experience. This resort is part of a gated community with other resorts and private residences. The resort has two pools both heated by the sun. We had great weather so the pools were around...

Review collected in partnership with this hotel
 Report
Helpful?
1Thank Harry F C
Sem C, General Manager at Park Royal Puerto Rico at Club Cala, responded to this review

Thank you for sharing your review of the Park Royal Club Cala. It gladdens us to see that you were able to take advantage of our convenient location, resort amenities and accommodations. We understand that your satisfaction is very important to us, and we aim to excel in all aspects of the resort experience that we provide. It is our...

Medford, New Jersey
Reviewed 3 weeks ago

We got a three-bedroom garden villa that had been recently renovated. It was nicely, if sparsely furnished. The second bathroom did not have an electrical outlet nor hair dryer, making it difficult for those staying in the lower bedrooms. The other major drawback is still no wifi in the villas, really inexcusable at this point in time. The outside patio...

Review collected in partnership with this hotel
 Report
Helpful?
1Thank judya163
Sem C, General Manager at Park Royal Puerto Rico at Club Cala, responded to this review

Thank you for your continuing support year after year. It was a pleasure to welcome you once again at the Park Royal Club Cala. Thank you for your detailed and thorough critique. All specific, isolated service issues have been followed up upon internally. We continuously assess recommendations to the physical plant as well for upgrades and additions. We will pass...

402 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (358)
Viewed
Pool/Beach Area (47)
Viewed
Dining (12)
Viewed
Hotel & Grounds (54)
Viewed
Family/Play Areas (1)
Viewed
View from Room (18)
Viewed
Room/Suite (54)
Viewed
Bathroom (5)
Viewed
Other (167)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (44)
Viewed
Pool/Beach Area (8)
Viewed
Hotel & Grounds (5)
Viewed
Family/Play Areas (1)
Viewed
Room/Suite (2)
Viewed
Bathroom (1)
Viewed
Other (27)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Humacao
51.2 km away
Condado Vanderbilt Hotel
36.9 km away
The St. Regis Bahia Beach Resort
1.0 km away
Wyndham Garden at Palmas del Mar
Show Prices
Show Prices
Show Prices
35.5 km away
Las Casitas Village, A Waldorf Astoria Resort
34.5 km away
Wyndham Grand Rio Mar Beach Resort & Spa
37.4 km away
Gran Melia Golf Resort Puerto Rico
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Golf Course
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Concierge
  • Multilingual Staff
  • Self-Serve Laundry
  • Meeting Rooms
Official Description (provided by the hotel)
Located in Palmas del Mar, this hotel is 0.4 mi (0.7 km) from Palmas del Mar Beach and 9.6 mi (15.4 km) from Lucia Beach. Playa Larga and Maunabo Lighthouse are also within 20 mi (32 km). A marina, 2 outdoor pools, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas, free self parking, and a free beach shuttle are also provided. Other amenities include a 24-hour business center, a children's pool, and concierge services. All 104 soundproofed rooms feature Tempur-Pedic beds and sofa beds. Guests will find kitchens with refrigerators, microwaves, and dishwashers. ... more   less 

Additional Information about Park Royal Puerto Rico at Club Cala

Address: 50 Club Cala Dr | Palmas del Mar, Humacao 00791-6225, Puerto Rico
Region: Caribbean > Puerto Rico > Humacao
Price Range: ₹ 10,798 - ₹ 22,251 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Park Royal Puerto Rico at Club Cala 2.5*
Number of rooms: 104
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Priceline and Agoda so you can book your Park Royal Puerto Rico at Club Cala reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Park Royal Puerto Rico at Club Cala staff and other travellers.
47 questions
Ask a question
Auburn NY
1 month ago
Jacksonville, Florida

See all questions (47)

Questions? Get answers from Park Royal Puerto Rico at Club Cala staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“LOTS of stairs!! You go up stairs, then down stairs just to get to the registration desk.”
 of 5 bubbles houletmj, 23 Mar 2017 | Read review
“Ask for Marina view”
 of 5 bubbles 936briank, 4 Mar 2017 | Read review
“Renovation on villas is great but the mattress are terrible! Affected not only us but a couple of other guests said the same thing! All complained of sore backs. One of the best new things are the umbrellas at the beach! Whose ever idea that was kudos to them. All the regular guests love them!”
 of 5 bubbles thomasdF8659LS, 25 Feb 2017 | Read review
“Full kitchen was great. The room was big enough and confortable. The room was neatly serviced with clean towels and made the bed and cleaned the kitchen etc. It was a nice touch.”
 of 5 bubbles francisf786, 14 Feb 2017 | Read review
“Rooms with views of the docks are quiet and probably the most desirable on the property.”
 of 5 bubbles bsingh1029, 5 Feb 2017 | Read review
5 of 5