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Park Royal Puerto Rico at Club Cala

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Traveller (385)
Room & Suite (94)
Pool & Beach (64)
Overview
  • Excellent28%
  • Very good33%
  • Average21%
  • Poor10%
  • Terrible8%
Travellers talk about
“palmas del mar”(89 reviews)
“gated community”(29 reviews)
“puerto rico”(108 reviews)
AMENITIES
Free Internet
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Suites
Kitchenette
2 Star accommodation
All hotel details
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Rooms
2 Sep3 Sep
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (653)
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Traveller rating
166
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166
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130
65
55
Show reviews that mention
All reviewspalmas del margated communitypuerto ricowyndham hotelwasher and dryerfree shuttlewater aerobicsbedroom villagolf cartthree bedroomfull kitchenmarina sidenearby beachhorseback ridingresort arearented a cargrocery store
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1 - 5 of 596 reviews
Reviewed 2 days ago

Beautiful resort but there's a horrible smell coming from the marina and the beach is full of seaweed where as you cannot go in the water. Pool area is nice but they need to keep the pool more cleaner. Also no entertainment and no night...More

Review collected in partnership with RCI
Thank juanmZ6301UK
Response from Sem C, General Manager at Park Royal Puerto Rico at Club CalaResponded yesterday

Please let me thank you in the first place for staying at Park Royal Club Cala. Your comments are very important to us as they help us identify our areas of opportunity and continue to reach our goal which is our guests' satisfaction. Our team...More

Reviewed 3 days ago

The staff is wonderful, there are activities for the kids, two pools, no spas, nice location, mini mart on location, beautiful accommodations, nice furnishings. Washer and dryer in the unit with detergent. I asked for a 1st floor accommodation because I have trouble with stairs....More

Thank 1athomeinthewest
Response from Sem C, General Manager at Park Royal Puerto Rico at Club CalaResponded yesterday

Let us thank you in the first place for staying at Park Royal Club Cala. It is with great concern that we read your comments. It disappoints us to know that we did not succeed in meeting your needs, for which we apology. It is...More

Reviewed 1 week ago via mobile

My friend and I had a pleasant stay. We had a room by the harbor, the only downside was the dead/dying seaweed smell, which is from the hurricane damage and will take awhile to clear up. Otherwise, it's a beautiful hotel. I would recommend having...More

Thank Priscilla_Venturer
Response from Sem C, General Manager at Park Royal Puerto Rico at Club CalaResponded 1 week ago

Excited that so many details of the Park Royal Club Cala experience are appreciated from our guests. From comfort to location to amenities to services, our priorities are multiple, and we look to earn such acknowledgement every day. We will also commend our stars Iris...More

Reviewed 1 week ago

Excellent Hotel. But a low of attractions. At the moment the beaches are not available. The grounds are excellent. The rooms are big and spacious. The hotel is in very good conditions. The mall is destroyed by the Hurricane Maria. Only one store is available....More

Review collected in partnership with this hotel
Thank Lifescan
Response from Sem C, General Manager at Park Royal Puerto Rico at Club CalaResponded 1 week ago

It's thrilling that you found our hotel to be a great place to stay and an excellent hotel! Our rooms are quite spacious with its large living room area, dining area and fully equipped kitchen. The mall will be shortly opening more stores such as...More

Reviewed 2 weeks ago

This is a very family friendly location. The service was good but there is not much to do which can create boredom for adults and children. there are two pools and a few activities around one of the pool but most of them are the...More

Review collected in partnership with this hotel
Thank nmfoxyred
Response from Sem C, General Manager at Park Royal Puerto Rico at Club CalaResponded 2 weeks ago

Please let me thank you in the first place for staying at Park Royal Club Cala. Your comments are very important to us as they help us identify our areas of opportunity and continue to reach our goal which is our guests' satisfaction. Our property...More

View more reviews
About
Amenities
Top amenities
Pool
Free Parking
Free Internet
Hotel Amenities
Free Parking
Children Activities (Kid / Family Friendly)
Shuttle Bus Service
Concierge
Multilingual Staff
Self-Serve Laundry
Non-Smoking Hotel
Wheelchair Access
Meeting Rooms
Room amenities
Air Conditioning
Microwave
Refrigerator in room
Things to do
Pool
Golf Course
Outdoor pool
Details
Price range
US$ 183 - US$ 288 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Details
Price range
US$ 183 - US$ 288 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Kitchenette, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (385)
Room & Suite (94)
Pool & Beach (64)
Dining (13)
Family and Play Areas (5)
Questions & Answers
Ask a question
Jeina27
9 August 2018|
Answer
Response from Priscilla_Venturer |
I don't know what can be done about the seaweed but it's from the hurricane damage, and I'm not a professional on this so I'm guessing it will be awhile for the dead/dying seaweed to clear up. I would call the hotel and ask... More
0
Votes
Deborah M
11 June 2018|
Answer
Response from Sem C | Property representative |
Pools Open At 9AM Oasis Pool 9AM - 8PM Dolphin Pool 9AM -10PM
0
Votes
Room Tips
"Near the pool if you are a swimmer. Overlooking the marina if you want a view."
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"Rooms are clean, spacious and in very good condition."
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"If WiFi is important to you do not stay here."
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"A room on the second floor or above with a balcony on the bay-side would provide a bit more privacy and a..."
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