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Wyndham Garden at Palmas del Mar

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Wyndham Garden at Palmas del Mar
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1,231 Reviews from our TripAdvisor Community

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There are newer reviews for Wyndham Garden at Palmas del Mar
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Showing 953: English reviews
Reviewed 29 April 2016 via mobile

Lovely beach and beautiful pools. Spacious clean rooms with nice bathrooms. Be prepared for steps and "island time" -nothing happens very fast. On the western end of the island, close to national park. Expensive taxis ride from cruise ship or airport. Beautiful grounds; you don't have to be a golfer to enjoy. Family friendly

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Helpful?
Thank Lisa S
South Windsor, Connecticut
Reviewed 29 April 2016

The staff was horrible, rude, and disrespectful. We did not have towels or room service for 2 days. they have 3 different concierge staff and all were giving different prices on activities. It's not a all inclusive hotel as it claims to be, no beep soaking tub or water sports or other actiivities on resort, have to drive somewhere else....

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2Thank kalva0a
Yardley, Pennsylvania
Reviewed 28 April 2016

We scheduled one night in this place because we planned on going to take the ferry in fajardo next morning and this was relatively close... The hotel is not bad. It sort of remind me of a Motel 8 but nicer... It is VERY isolated in a golf type community (therefore if u want a drink or something u must...

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Thank betinalew
Reviewed 27 April 2016

I booked through Expedia as a weekend getaway, birthday gift for my husband. I was interested in the all-inclusive package but there was no pricing or option to upgrade from the website so I called the hotel to get price and do the upgrade over the phone if within my budget. Can you say disappointment at first phone call? I...

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1Thank Maneida C
Key West, Florida
Reviewed 19 April 2016 via mobile

We stay at the hotel for our 25 anniversary and we had a blast ..beautiful resort...amazing staff..clean rooms.. Ramon. Echevarria at reservations was extremely professional..went above and beyond to make our stay pleasurable..if you visit PR you must come to this hotel..ask for Ramon

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Thank Kelly M
Charlotte, North Carolina
Reviewed 19 April 2016

From the day we arrived, we had a wonderful experience! A pleasant check-in was followed by a room upgrade near the pool and welcomed as my other half had just had a knee injury so grateful for a bottom level. Clean pool and beautiful grounds, which we enjoyed many days and drinks around it. We had the breakfast buffet every...

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Thank Mel M
Reviewed 15 April 2016 via mobile

Spend two weeks in beautiful community on eastern coast of Puerto Rico, "Palmas del Mar". Found gem of the French restaurant in tropical harbor "Chez Daniel " Service is impeccable, staff very friendly and food highest quality. French with Caribbean twist, mixing local fresh ingredients with traditional French kitchen. Wine list extensive with emphasis on French wines and Champagne. Sunday...

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2Thank Robert S
Yariann A, Manager at Wyndham Garden at Palmas del Mar, responded to this review

Thank you for sharing your experience with us! I'm happy to know you had a pleasant stay at our property and that you have enjoyed Palmas del Mar community as well.

Philadelphia, Pennsylvania
Reviewed 11 April 2016

We just returned from our vacation last week and we were disappointed. The room is dated and poorly lit. The furniture is run down down and we had to clear the animal poo off of our balcony before we could sit down. The resort food was disappointing, especially lunch which can only be received at the pool. The pool is...

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1Thank pgadson1
Yariann A, Manager at Wyndham Garden at Palmas del Mar, responded to this review

Thank you for sharing your experience with us. I'm sorry to hear we didn't meet your expectations. Please accept our apologies regarding all the inconveniences you experienced while at our property. I will share your comments regarding the All Inclusive logistic so they can consider a different way of keep track of it.

Houston, Texas
Reviewed 7 April 2016

I should preface this review with two facts. I am a successful Professional Saleswoman and care about my customers very much and typically try to work out some type of solution that is reasonable. I used to be a waitress, so I understand this aspect of the hospitality industry. I am human, and like to feel warm and welcome. That...

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3Thank Bmac420
Yariann A, Manager at Wyndham Garden at Palmas del Mar, responded to this review

Thank you for taking the time to share your experience with us. We appreciate your feedback as guests'experiences and opinions help us improve our service and offerings. I'm sorry to hear about all the inconveniences you experienced while at our property as our goal is that every guest have a great stay. When we fail to meet our guests' expectations...

Bournemouth, United Kingdom
Reviewed 7 April 2016 via mobile

Just returned from a 4 night AIl inclusive stay at the Wyndham Gardens at Palmas del Mar. Positives; Our room was upgraded to a two room suite and was clean. Some staff gave really great service. Breakfast generally good. Evening meal at beach club very good. Grounds absolutely gorgeous. Lots of wildlife. Negatives; Food in Italian very poor in the...

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2Thank mrsmac067
Yariann A, Manager at Wyndham Garden at Palmas del Mar, responded to this review

We appreciate your feedback as it help us improve our service. I'm glad to know you enjoyed your suite and our grounds. It also pleases me to know our staff served you well during your stay. However, I'm concerned by the negative aspects of your stay and I apologize for the inconveniences you experienced while at our property. Your are...

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Internet
  • Bar/Lounge
  • Beachfront
About the property
  • Beachfront
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Amalgama
Amalgama
Cuisines: Caribbean, Italian, Latin, Spanish
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Golf Course
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Located in the prestigious community of Palmas del Mar, the Wyndham Garden at Palmas del Mar provides you with a balance of exciting amenities in a serene environment full of of luscious gardens. Our rooms reflect our tropical setting with one king or double beds, and all the modern in room amenities you expect. With gorgeous gardens that are the perfect set up for any event or private dinner or wedding. With two golf courses designed by 4 time champion Gary Player and renown architect Rees Jones, an infinity pool, tennis courts as well as an expansive beach, one of the best for sailing and surfing in Puerto Rico's east coast.With nearly 10,000 square feet of banquet space, we provide you with indoor and outdoor settings that will be the perfect compliment for all your meeting needs.After a day of leisure or business, you can enjoy an exhilarating casino experience at Casino Real that offers a wide array of table games and slot machines, a perfect location for the most selective gamer. ... more   less 

Additional Information about Wyndham Garden at Palmas del Mar

Address: 170 Candelero Dr, Humacao 00791-6110, Puerto Rico (Formerly Four Points by Sheraton)
Region: Caribbean > Puerto Rico > Humacao
Price Range: ₹ 8,773 - ₹ 14,731 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Wyndham Garden at Palmas del Mar 3.5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Wyndham Garden At Palmas Del Mar Hotel Humacao
Palmas Del Mar
Sheraton Humacao
Four Points Humacao
Humacao Four Points
Humacao Sheraton
The Villas At Palmas Del Mar
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham Garden at Palmas del Mar staff and other travellers.
52 questions
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Questions? Get answers from Wyndham Garden at Palmas del Mar staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Balcony rooms do not have a water temperature issue in the shower.”
 of 5 bubbles ziller_9, 19 Mar 2017 | Read review
“Don't stay”
 of 5 bubbles thegales2017, 17 Mar 2017 | Read review
“2nd floor suites can provide many views; some with ocean and golf courses from a balcony.”
 of 5 bubbles covegal, 16 Mar 2017 | Read review
“building #2 is most central, trade potential ocean view for pool & pool people. Building #3 nicer views, only close to breakfast and dinner”
 of 5 bubbles nr711, 22 Feb 2017 | Read review
“Never accept a room near the lobby”
 of 5 bubbles saulov772, 19 Feb 2017 | Read review
5 of 5