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Wyndham Garden at Palmas del Mar

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Wyndham Garden at Palmas del Mar
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1,247 Reviews from our TripAdvisor Community

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Showing 963: English reviews
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Carolina, Puerto Rico
Reviewed 1 week ago

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank jaysonc521
Bowling Green, Ohio
HOTEL’S FAVOURITE REVIEW
Reviewed 19 February 2017

In a gated private community with rolling green hills, condos, a golf course, etc. this property is beautiful. It has multiple pools, several restaurants, a casino, and a wonderful staff. The room was great and very spacious and clean. The price was reasonable and they had a shuttle that took you to a plaza that had additional dining options and...

Review collected in partnership with Wyndham Hotel and Resorts
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1Thank HotelReviewer1041
About Hotel's Favourite Review
Yariann A, Manager at Wyndham Garden at Palmas del Mar, responded to this review

Thank you for your comments. We are glad that you enjoyed your recent stay in beautiful Palmas del Mar. It pleases us to know when our guests enjoy their experience at our property. We look forward to welcome you back! Yariann Adorno E-Commerce Manager

Milwaukee, Wisconsin
Reviewed 1 week ago

Arrived to find out what was booked was not an all inclusive package, which we thought it was. We requested rooms next to each other, did not get, the first rooms we were sent to had holes in the carpet and lots of steps to climb to get to them. Had to go to check in and request different rooms,...

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank Susan W
Carmen M, General Manager at Wyndham Garden at Palmas del Mar, responded to this review

Dear Susan W, Thank you for sharing your comments related to your stay with us. I'm thankful that you find our staff to be wonderful. Our most sincere apology for the inconvenience with the room portion. Will identify the rooms and make the necessary arrangements for this not to be a disappointment for other guests. In the future, please give...

Reviewed 3 weeks ago via mobile

This is a review I will complete once I check out. So far, this is my review. Reservation made thru Gustazos. Although, it is understood that I get a low cost package I also understand that the idea for businesses (e.g. Hotels) to offer a package through Gustazos is to draw business to bring new "repeat" business. Besides, u bring...

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Helpful?
Thank B F
Oregon, Wisconsin
Reviewed 3 weeks ago

Review collected in partnership with Wyndham Hotel and Resorts
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Helpful?
Thank bwS1453WN
Reviewed 3 weeks ago

I took my daughter and her best friend here for her graduation, Both the girls (18 at the time) and myself had such a great experience here. The staff were very kind and accommodating. We were only disappointed that San Juan was a two hour drive away, BUT what a great cab driver we found, He was practically a tour...

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Helpful?
1Thank ChrissyD64
Yariann A, Manager at Wyndham Garden at Palmas del Mar, responded to this review

Hello Chrissy, Thank you for sharing your experience with us! We are very happy to know you and the girls enjoyed your stay at Wyndham Garden at Palmas del Mar and you would stay here again. It is our goal that our guests feel welcome and to provide them with memorable experiences and knowing that you had a great time...

Guaynabo, Puerto Rico
Reviewed 3 weeks ago

We enjoyed a wonderful weekend in celebration of our organization anniversary. Employees and family members were greeted very warmly by an excellent customer service team. The food by Executive Chef Mayra was exquisite, Nelson as our banquet manager was eager to meet all our needs and comfort. Greetings to Rosa, Ada, Carmen, Limarie, Ramon on reservations and to each and...

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Helpful?
2Thank beatrizcruz2017
Yariann A, Manager at Wyndham Garden at Palmas del Mar, responded to this review

Hello Beatriz, We are very pleased to know about your experienced at Wyndham Garden at Palmas del Mar and that you enjoyed your organization's event. Our team is always happy to welcome our guests and help them every step of the way. I will personally tell the team members you mentioned how grateful you are with their customer service and...

Sayreville, New Jersey
Reviewed 4 weeks ago via mobile

I selected this hotel because it is conveniently located near my family that resides nearby. I was told and paid for a car service that would pick my family and I up at the airport but was informed when I got there that they do not provide this service after I landed and waited for nearly an hour to get...

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Helpful?
Thank Colleen F
Yariann A, Manager at Wyndham Garden at Palmas del Mar, responded to this review

Dear Colleen, I appreciate your comments as they help us improve our service. Please accept our apologies regarding the inconveniences you experienced at our property. Rest assure that I will share your comments with our team in order to prevent futures guests to experience what you did. Yariann Adorno E-Commerce Manager

Connecticut
Reviewed 4 weeks ago

People very friendly, and helpful!! Best time ever!! First time ever to Puerto Rico, great food, convenient location, great prices! Found a little restaurant outside of resort, and WOW!! GREAT FOOD! UNBELIEVABLE PRICES!! ENTIRE FAMILY OF FOUR FOR LESS THAN 50.00!!!! FRESHLY COOKED! Actually just purchased a condo there!

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Helpful?
Thank daduey
Atlanta, Georgia
Reviewed 4 weeks ago

This was the worst two weeks ever at this Hotel. Don't know why- last year I stayed at same location, but something has changed. Not recommended for business travelers.

Review collected in partnership with Wyndham Hotel and Resorts
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1Thank Nm498

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Amenities

Highlights
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Internet
  • Bar/Lounge
  • Beachfront
About the property
  • Beachfront
  • Non-Smoking Hotel
  • Wheelchair Access
Food & drink at the hotel
Amalgama
Amalgama
Cuisines: Caribbean, Italian, Latin, Spanish
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Casino and Gambling
  • Golf Course
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Located in the prestigious community of Palmas del Mar, the Wyndham Garden at Palmas del Mar provides you with a balance of exciting amenities in a serene environment full of of luscious gardens. Our rooms reflect our tropical setting with one king or double beds, and all the modern in room amenities you expect. With gorgeous gardens that are the perfect set up for any event or private dinner or wedding. With two golf courses designed by 4 time champion Gary Player and renown architect Rees Jones, an infinity pool, tennis courts as well as an expansive beach, one of the best for sailing and surfing in Puerto Rico's east coast.With nearly 10,000 square feet of banquet space, we provide you with indoor and outdoor settings that will be the perfect compliment for all your meeting needs.After a day of leisure or business, you can enjoy an exhilarating casino experience at Casino Real that offers a wide array of table games and slot machines, a perfect location for the most selective gamer. ... more   less 

Additional Information about Wyndham Garden at Palmas del Mar

Address: 170 Candelero Dr, Humacao 00791-6110, Puerto Rico (Formerly Four Points by Sheraton)
Region: Caribbean > Puerto Rico > Humacao
Price Range: ₹ 8,866 - ₹ 15,226 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Wyndham Garden at Palmas del Mar 3.5*
Number of rooms: 107
Reservation Options:
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Also Known As:
Wyndham Garden At Palmas Del Mar Hotel Humacao
Palmas Del Mar
Sheraton Humacao
Four Points Humacao
Humacao Four Points
Humacao Sheraton
The Villas At Palmas Del Mar
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Questions & Answers

Here's what travellers have asked, with answers from Wyndham Garden at Palmas del Mar staff and other travellers.
54 questions
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Questions? Get answers from Wyndham Garden at Palmas del Mar staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Balcony rooms do not have a water temperature issue in the shower.”
ziller_9, 19 Mar 2017 | Read review
“Don't stay”
thegales2017, 17 Mar 2017 | Read review
“2nd floor suites can provide many views; some with ocean and golf courses from a balcony.”
covegal, 16 Mar 2017 | Read review
“building #2 is most central, trade potential ocean view for pool & pool people. Building #3 nicer views, only close to breakfast and dinner”
nr711, 22 Feb 2017 | Read review
“Never accept a room near the lobby”
saulov772, 19 Feb 2017 | Read review
5 of 5