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Truly enjoyed staying at this hotel for just one night but wish it had been far longer. The food was amazing, the staff were friendly and helpful, in particular, the lady from Paris with the blond hair. The restaurant lady was very welcoming and helpful....More
1 Thank jdaubney
Response from DRV-BSH, Regional Sales Manager at Hotel Fleur d'EpeeResponded 14 July 2018
Hello and thank you for your nice message.
We are delighted to have met your expectations and hope to see you again very soon
Hotel is in a good location. Typical hotel for tourists. The rooms are big enough. Clean. Because of my business purpose, I just sleep at the hotel, not spend the time during the day. But in general, hotel is reasonable, with a good beach. Front...More
Thank Kemal G
Response from DRV-BSH, Regional Sales Manager at Hotel Fleur d'EpeeResponded 9 May 2018
Hello and thank you for taking the time to leave us your opinion.
We are happy to have met your expectations and hope to see you again very soon
Arrived at hotel early after ferry back. Front desk lady had a snide attitude. Not welcoming or positive in any way. Told us we could store our luggage, but no rooms available until after 3 pm. Okay- We sat at the pool, had a drink,...More
1 Thank HoustonJan
Response from DRV-BSH, Regional Sales Manager at Hotel Fleur d'EpeeResponded 24 March 2018
We thank you for your opinion and are sorry for not being able to satisfy you.
We hope, however, that you will not deprive us of your trust and wish to see you again, to serve you better.
See you soon
Once you pass the grumpy checkin staff, the views are gorgeous. Room is nothing special, but clean. Hard to park. Surroundings outside of the hotel are not great. You need to go places. I would not do the buffet from the hotel, it was expensive...More
So to rate this hotel you need to put it in perspective. The Lobby was beautiful, the room not as much. Spotty at best wifi in the room, the layout was cramped, and the furnishing was on the dated side. The bathroom was somewhat tired...More
3 Thank Jeff W
Response from DRV-BSH, Regional Sales Manager at Hotel Fleur d'EpeeResponded 24 June 2017
Good morning Jeff,
Thank you for your opinion
Your comments will allow for improvements like the rooms that are being renovated.
It's a pleasure to see you again
See you soon