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Courtyard Toluca Tollocan

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#8 of 25 Hotels in Toluca
Certificate of Excellence
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Courtyard Toluca Tollocan
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130 Reviews from our TripAdvisor Community

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There are newer reviews for Courtyard Toluca Tollocan
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Showing 85: English reviews
Greenville, South Carolina
Reviewed 30 September 2016

I was on a business trip and unfortunately had an accident with my eye that left me to rest for a bit in my hotel instead of working. The entire staff took care of me as if I was family. Flowers, cards and fruit were delivered to help make me feel better. The manager delivered my prescriptions to my room...

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Helpful?
Thank messickd
Francisco R, Gerente at Courtyard Toluca Tollocan, responded to this review

Miss Donna It is very gratifying for us to read through his words, that during your stay and recovery, we make the incident a less painful moment. We wish you feel better and you are already planning your next visit, since nothing gives us more pleasure that up again. Thanks for taking the time to share your experience, this has...

Chicago
Reviewed 25 September 2016 via mobile

Viva Mexico, Came here for a business trip. Received top notch service whenever I visited the restaurant anytime of day. Specifically I received above average service from: Stella Cuautemoc and Samuel. They not only provided fast, prompt and polite service, but they made conversation in both proficient English and helped me with my Spanish.

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Helpful?
1Thank Jeff J
Francisco R, Gerente at Courtyard Toluca Tollocan, responded to this review

Dear Mr. Jones First of all thank you for choosing us to be your hotel during your recent visit to Toluca. On behalf of all the people who work at Courtyard By Marriott Toluca Tollocan I thank you for choosing us to be your hosts during your stay and for taking the time to share your experience with us. It...

Reviewed 9 September 2016 via mobile

This was my first visit to this hotel. The hotel is clean, the staff very friendly and the atmosphere relaxing. After a long day at work it was nice to relax in the lounge. Stella makes you feel right at home with her bubbly personality, beautiful smile and excellent service. Her and the rest of their staff never leave you...

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Helpful?
Thank Patrick M
Francisco R, Manager at Courtyard Toluca Tollocan, responded to this review

Dear Process Eng., It is wonderful to know you enjoyed every bit of your stay with us. It is our pleasure to make you feel welcome and at home. We are glad you liked the service and food that the restaurant offers as well I have shared your comments to Stella and the rest of the team who are very...

Illinois
Reviewed 27 August 2016

Conveniently located for easy access to numerous businesses in the area. The hotel looks like a newer construction. The staff are friendly and willing to answer any questions. The breakfast bar was the the most surprising and satisfying thing. It has a big spread of breakfast items ranging from cereals to fruits, breads/pastries, omelettes you name it (was under a...

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Helpful?
Thank 626prasadm
Francisco R, Manager at Courtyard Toluca Tollocan, responded to this review

Dear 626prasadm, It is wonderful to know you enjoyed every bit of your stay with us. It is our pleasure to make you feel welcome and at home. We are glad you liked the service and food that the restaurant offers and the area that the Courtyard is placed. Thank you for taking the time to comment about your experience...

Michigan
Reviewed 26 August 2016

Excellent attention. Excellent food. Excellent Internet/wireless. The must valuable condition is the personalized attention of all the personnel in the hotel in all the areas. I strongly recommend this place.

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Thank juanluisdc
Reviewed 6 August 2016 via mobile

It could be better... Knowing that the Zika virus is an issue, they should be more careful with the windows. I got back to my room 2 nights and found the window wide opened. Location is not bad but you can't go anywhere walking. The Argentinean restaurant located on the area had some very good steaks.

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Helpful?
Thank Ronald N
Francisco R, Gerente at Courtyard Toluca Tollocan, responded to this review

Dear Ronald N, First of all we would like to thank you for your loyalty to us. As to the Zika virus being Courtyard we are always aware of al guest well-being and have taken action to prevent this issue. The location of the Courtyard allows you to access some similar restaurants near the hotel, we also have a Mall...

Grand Junction, Colorado
Reviewed 3 August 2016

The hotel charges an exchange rate different and higher than the official rate set by the government. So when you book on line in USD, at the time of the check out you will pay an extra $10 bucks or so per night due to the exchange rate - marriott imposed. The food is decent but the pricing is high....

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Helpful?
Thank dlc1975
Francisco R, Manager at Courtyard Toluca Tollocan, responded to this review

Dear dlc1975 Thanks a lot for your feedback, once we readied your comments we will work focused to improve to be the best hotel choice here in Toluca, we hope to see you soon giving us the chance to host you again, we are sure you will have an amazing stay.

Reviewed 20 June 2016 via mobile

I have stayed at this hotel on and off for the past 6 months and I never had a bad meal or experience with the staff. I really recommend this hotels rooms,food,service, and front desk staff. This is better then the hotels in the usa. They have a large variety of buffets every day. And i would like to say...

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Thank Anthony2198
Metro Minneapolis-Saint Paul, Minnesota
Reviewed 25 May 2016 via mobile

Very nice Courtyard. Good bar and restaurant. Restaurant has good choices for dinner and for drinks. It has a very good breakfast buffet with an egg/omelet station. Rooms are large and nice and very comfortable. Also a safe hotel. It is located next to an amazing restaurant. A must visit, Barrio Porteño.

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1Thank Ramon G
Luis Enrique S, Director de Recepción at Courtyard Toluca Tollocan, responded to this review

Dear Ramon G. We are happy you enjoyed your stay with us and that the facilities and services experiences was what you expected and deserve. I have shared your comments with the team of restaurant and housekeeping. Thank you also for your feedback on the security that we offer for all guest and non-guest, as for the "Barrio Porteño" its...

Anderson, South Carolina
Reviewed 11 May 2016

just spend 2 nights there, but I had a good impression. The staff was very friendly and helpful. Good location if you are there to visit the larger companies in the area. Great restaurant right next to it. Transport from MEX airport and back for a reasonable price.

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Helpful?
Thank Jackfruit101
Luis Enrique S, Director de Recepción at Courtyard Toluca Tollocan, responded to this review

DEAR JACKFRUIT101 We appreciate so much you enjoyed your stay with us and the facilities and service experience was what you expected and deserve. I had personally shared your comments with the rest of the team. Thank you also for your feedback on the next door restaurant witch is one of the great near by. Again we appreciate your valuable...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
A convenient hotel in Toluca located just eight miles from the Toluca Airport, with available complimentary shuttle service Company-Hotel-Company and Toluca Airport-Hotel-Toluca Airport. Our Courtyard by Marriott Toluca Tollocan hotel features free high-speed Internet in all guest rooms, as well as in our meeting rooms and business center. ... more   less 

Additional Information about Courtyard Toluca Tollocan

Address: Paseo Tollocan 834, Toluca 50120, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Estado de Mexico > Toluca
Price Range: ₹ 7,646 - ₹ 10,922 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard Toluca Tollocan 3.5*
Number of rooms: 184
Reservation Options:
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Hotel Style:
#4 Business Hotel in Toluca
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Toluca Tollocan staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sometimes there is elevator traffic if you are a light sleeper ask to get away from the elevators”
 of 5 bubbles joshuaz579, 25 Oct 2016 | Read review
“One side of the hotel you get to view the city of the Toluca and the mountains.”
 of 5 bubbles 168christank, 20 Oct 2016 | Read review
“Try to get an odd numbered room on the back of the hotel, the train runs all night..”
 of 5 bubbles 810justj, 1 Oct 2016 | Read review
“Hotel shuttle available, if you plan to go out for dinner or something, however you will need a couple of hours of advance notice.”
  • view from outside the elevator
 of 5 bubbles 626prasadm, 27 Aug 2016 | Read review
“Stay away from rooms close to the elevator. If you stay in the suites, the tv is too small for the size of the room which is large.”
 of 5 bubbles dlc1975, 2 Aug 2016 | Read review
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