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Courtyard Toluca Tollocan

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#8 of 25 Hotels in Toluca
Certificate of Excellence
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Courtyard Toluca Tollocan
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127 Reviews from our TripAdvisor Community

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Showing 83: English reviews
1 review
Reviewed 4 days ago NEW via mobile

One of the best hotels on the strip. Thanks to Cuauhtemor for the great service. The food is great. The rooms are clean and comfortable. Also thanks to Mayra. You all made my stay very comfortable. Thank you to all the staff. Steve Lush

Helpful?
Thank scl0462
1 review
Reviewed 4 weeks ago

I travel down to Toluca frequently for my job, and this is the only hotel I stay at. I've had really good service from the staff, and they even send the van when I call, even if I've gotten off work at midnight. Cuautemoc's really tries to get to know you and help you out.

Helpful?
Thank Zachary P
Francisco R, Manager at Courtyard Toluca Tollocan, responded to this review

Dear Mr Zachary P Thank your for taking your time and write us a review about your stay at the hotel Courtyard by Marriott Toluca Tollocan, we appreciate your comments and we are working on there to make our service as an excellent as you deserve. We are glad to be your first option each time you come to Toluca,... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 October 2016

Whether its Yareli and the front desk, or Erik and the restaurant staff, you can always count on the service to lift your spirits. The rooms are cozy and modern, and the staff is always helpful, they will bend over backwards if need be. A wonderful home away from home in my humble opinion.

Helpful?
1 Thank Joshua Z
Francisco R, Manager at Courtyard Toluca Tollocan, responded to this review

Dear Mr Joshua Thank you for sharing your experience at the Courtyard Toluca Tollocan. As a our guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability to continue to... More 

1 review
Reviewed 21 October 2016 via mobile

Great location with restaurants you can walk to. Newer hotel with comfortable rooms. Hotel staff are helpful and friendly. I use daily courtesy ride to and from work daily. Great sports bar right in the hotel that has excellent breakfast buffet daily.

Helpful?
Thank DaveA68
Francisco R, Manager at Courtyard Toluca Tollocan, responded to this review

Dear Mr DaveA68 First of all I send a cordial greeting on behalf of the Marriott family and we thank you for your time to share your experience with us. We are very proud to know that we provide a memorable service experience, the whole team is very happy to see the results and know that we meet their expectations... More 

1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 October 2016

I have stayed at this location 5 times. They have the best wait staff and food service. They reminder guest names and foods and drinks they order. Samuel Rosas was awesome at the hotel restaurant and made my stay very enjoyable. This is the best place to stay in Toluca, Mexico

Helpful?
1 Thank Christan K
1 review
Reviewed 19 October 2016

I enjoy my stays at the Courtyard Toluca Tollocan. It is my designated place of stay whenever I'm working in the Toluca area. The staff of the hotel is extremely friendly and helpful. Cuauhtémoc is one of the guys I'd like to mention from the staff specifically. He has always been helpful, highly energetic and is a great person to... More 

Helpful?
Thank Jamall P
Francisco R, Manager at Courtyard Toluca Tollocan, responded to this review

Dear Jamall Thank you for taking the time to share your recent experience at the Courtyard Toluca Tollocan with us. One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest, your feedback regarding the service our team provided caught my attention. I am... More 

Michigan
2 reviews
Reviewed 5 October 2016

Nice clean room with outstanding service, great food, and a friendly staff. The staff did everything possible to make my stay comfortable & pleasant, even through the language barrier. I will most definitely stay at the Courtyard Toluca Tollocan upon my return to Mexico.

Helpful?
Thank b0bBryant
Francisco R, Manager at Courtyard Toluca Tollocan, responded to this review

Dear Mr Bryant Thank you for sharing your experience at the Courtyard Toluca Tollocan. We appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Thank you again for your time and we invite you to chose the hotel... More 

2 reviews
Reviewed 1 October 2016

I've stayed at this hotel many times over the years and have always gone out to eat because the restaurant was so bland. Unattractive food and a limited selection. This past trip I only ate next door (The Barro) one night out of four. Most nights the restaurant if putting out a buffet that is very good, and I normally... More 

Helpful?
Thank Just J
Francisco R, Manager at Courtyard Toluca Tollocan, responded to this review

Dear Mr Just J Thank you for taking the time to share your recent experience at the Courtyard Toluca Tollocan with us. It is a our pleasure to know that we have fulfilled the first objective of our service, which is to offer our guests and visitors memorable experiences. Is gratifying to see that you enjoyed the different buffets that... More 

Greenville, South Carolina
1 review
Reviewed 30 September 2016

I was on a business trip and unfortunately had an accident with my eye that left me to rest for a bit in my hotel instead of working. The entire staff took care of me as if I was family. Flowers, cards and fruit were delivered to help make me feel better. The manager delivered my prescriptions to my room... More 

Helpful?
Thank messickd
Francisco R, Gerente at Courtyard Toluca Tollocan, responded to this review

Miss Donna It is very gratifying for us to read through his words, that during your stay and recovery, we make the incident a less painful moment. We wish you feel better and you are already planning your next visit, since nothing gives us more pleasure that up again. Thanks for taking the time to share your experience, this has... More 

Chicago
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 25 September 2016 via mobile

Viva Mexico, Came here for a business trip. Received top notch service whenever I visited the restaurant anytime of day. Specifically I received above average service from: Stella Cuautemoc and Samuel. They not only provided fast, prompt and polite service, but they made conversation in both proficient English and helped me with my Spanish.

Helpful?
1 Thank Jeff J
Francisco R, Gerente at Courtyard Toluca Tollocan, responded to this review

Dear Mr. Jones First of all thank you for choosing us to be your hotel during your recent visit to Toluca. On behalf of all the people who work at Courtyard By Marriott Toluca Tollocan I thank you for choosing us to be your hosts during your stay and for taking the time to share your experience with us. It... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
  • Accessible rooms
In your room
  • Refrigerator in room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Shuttle Bus Service
  • Concierge
  • Self-Serve Laundry
Official Description (provided by the hotel)
A convenient hotel in Toluca located just eight miles from the Toluca Airport, with available complimentary shuttle service Company-Hotel-Company and Toluca Airport-Hotel-Toluca Airport. Our Courtyard by Marriott Toluca Tollocan hotel features free high-speed Internet in all guest rooms, as well as in our meeting rooms and business center. ... more   less 

Additional Information about Courtyard Toluca Tollocan

Address: Paseo Tollocan 834, Toluca 50120, Mexico
Region: Mexico > Central Mexico and Gulf Coast > Estado de Mexico > Toluca
Price Range: ₹ 7,023 - ₹ 11,251 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Courtyard Toluca Tollocan 3.5*
Number of rooms: 184
Reservation Options:
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Hotel Style:
#4 Business Hotel in Toluca
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Toluca Tollocan staff and other travellers.
1 question
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Questions? Get answers from Courtyard Toluca Tollocan staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sometimes there is elevator traffic if you are a light sleeper ask to get away from the elevators”
 of 5 bubbles joshuaz579, 25 Oct 2016 | Read review
“One side of the hotel you get to view the city of the Toluca and the mountains.”
 of 5 bubbles 168christank, 20 Oct 2016 | Read review
“Try to get an odd numbered room on the back of the hotel, the train runs all night..”
 of 5 bubbles 810justj, 1 Oct 2016 | Read review
“Hotel shuttle available, if you plan to go out for dinner or something, however you will need a couple of hours of advance notice.”
  • view from outside the elevator
 of 5 bubbles 626prasadm, 27 Aug 2016 | Read review
“Stay away from rooms close to the elevator. If you stay in the suites, the tv is too small for the size of the room which is large.”
 of 5 bubbles dlc1975, 2 Aug 2016 | Read review
5 of 5
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