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All reviewsgreat servicebreakfast buffetnice hotelbusiness tripfeel at homespecial thanksmaking suregreat barvery nice staybusiness travellersnext monththe bell mannice decorationrooms are largelevel of servicemexican styleconvenient location
This hotel offers everything needed for the business traveller.
The service of the staff is second to none.
The service in the restaurant is very good especially Armando Corral.
The front of house staff are all so helpful in making the stay comfortable and as...More
Response from Crowne P, Director de Relaciones Públicas at Crowne Plaza Lancaster TolucaResponded 2 days ago
Good morning. Thank you very much for your feedback. We will continue working as hard as we have been so we can make our guests feel welcome.
If you have any other suggestion ir comment please share. It will be appreciated.
The stay was very good. The best was it's restaurant. Captain Diego Quiroz and staff made sure the service was always 5 stars. The menu was adjusted for all type of appetite. The best, they made you fill like home. Very well foneMore
Thank Angel C
Response from Crowne P, General Manager at Crowne Plaza Lancaster TolucaResponded 22 October 2017
Dear Mr. Angel,
We are delighted to hear that the service provided of our restaurant Antibes was of your liking. We will send your congratulations to our staff overthere, with particular emphasis to Capitan Diego.
Thank you so much for your review, we hope to...More
In the industrial town of Toluca an elegant hotel where you will find courtesy, kindly staff and nice rooms.
Restaurant server good mexican plates and beers.
Strongly suggested for business travellers.More
Thank Fabio P
Response from Crowne P, General Manager at Crowne Plaza Lancaster TolucaResponded 4 weeks ago
Dear Mr. Fabio,
On behalf of the team of the Crowne Plaza Toluca we thank you for all your good comments, we are very pleased that our service provided by our staff and faciliities were of your your liking.
We hope to serve you one...More
Stayed here 3 nights during December. The hotel is located eight next to the highway, so while it is convenient, there is some traffic noise. The staff is very friendly and helpful. We enjoyed the restaurant for the breakfast buffet, however it is not included...More
The personal was very nice, especially the guy at the bar and two of the parking personele. Mister Jorge from parking and Serge?(The Texan guy) were able to help me out a lot.
Food was also good and staff in general very helpful.More
Response from Crowne P, General Manager at Crowne Plaza Lancaster TolucaResponded 27 December 2017
Thank you so much for your review, we are really glad that your experience at our hotel in your past saty was delightful. We will let know to all our staff your good comments, so they can continue working as they have done until now....More
Breakfast is normally included, I would check, but I actually request it is not because it is normally there. This is not a comment on the quality and selection at breakfast, it is very nice actually. All the rooms I have... More
Breakfast is normally included, I would check, but I actually request it is not because it is normally there. This is not a comment on the quality and selection at breakfast, it is very nice actually. All the rooms I have stayed in includes a refrigerator, coffee maker with coffee (and tea).