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Thainstone House

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539 Reviews from our TripAdvisor Community

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Showing 536: English reviews
Edinburgh, United Kingdom
Reviewed 3 days ago NEWvia mobile

My partner and our 9 month old stayed for three nights in December 2016. Front of house staff were friendly and helpful and Andreas the waiter who looked after us in the lounge and at breakfast was also friendly and efficient. The downstairs bar staff could take a leaf out of his book. Food was above average in the bar...

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Helpful?
Thank SBJC78
GMThainstone, General Manager at Thainstone House, responded to this review

Dear reviewer, Thank you for taking the time to provide us with your valuable feedback. As I have mentioned, I have only recently joined the Hotel and we are making progress in a number of areas. Clearly you have identified that we still have a lot of work to be done to achieve the high levels of service excellence that...

Reviewed 4 days ago NEWvia mobile

Had a lovely stay at this marvellous place! Very precious place to me and my future husband! Came here 2 years ago and enjoyed the place so much we came back to celebrate our engagement. Excellent service by Andrew in the club room who went the extra mile to light the log fire for us. Pauline in the green lady...

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Helpful?
1Thank Becca C
GMThainstone, General Manager at Thainstone House, responded to this review

Dear reviewer, Really appreciate you taking the time to comment on your recent stay with us. Having recently joined the hotel we will strive to achieve this standard for every guest who stays in our Hotel. I am glad that you had an excellent time and I look forward to welcoming you back in the future. Kind regards, David David...

Ellon, United Kingdom
Reviewed 6 days ago NEW

My sister and I recently visited on a Friday to have a Girly Spa Day. This included Afternoon Tea, 2 treatments and full use of the spa facilities. The Afternoon Tea was fantastic - really tasty sandwiches, cakes and scones, plenty of tea and even a glass of prosecco. After we'd had that we went down to the spa -...

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Helpful?
Thank Karen L
GMThainstone, General Manager at Thainstone House, responded to this review

Dear reviewer, Many thanks for sharing your feedback with us. Whilst I am happy that you had a great day and we provided value for money I am also disappointed that the information you received was inaccurate. I have discussed this with Carly our Spa Manager and we will be sure to avoid miscommunication in the future. We hope to...

Reviewed 1 week ago via mobile

Lovely hotel and Spa This is not your usual run of the mill affair this is a grand hotel with exquisite furnishings. The bedroom was scrupulously clean. There are different food options eg ala Carte taster menu or other restaurant Service was good and food even better staff a friendly and very attentive. Spa and gym facilities too. Didn't want...

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Helpful?
Thank Sylvia1941
GMThainstone, General Manager at Thainstone House, responded to this review

Dear reviewer, Thank you for taking the time to provide us with such great feedback. I have shared your comments with the team and we look forward to hopefully seeing you again soon. Kind regards, David David McDonald General Manager

Fochabers, United Kingdom
Reviewed 1 week ago via mobile

Just returned from a 2 day break at this wonderful hotel, from the moment we arrived till we left nothing was too much trouble. Members of staff who deserve a special mention were Andreas who served breakfast, Polina who served dinner and Andrei in the bar. They all excelled in their jobs and were a credit to the Crerar Group...

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Helpful?
1Thank Laurascotty
GMThainstone, General Manager at Thainstone House, responded to this review

Dear reviewer, Thanks for such a fantastic review and taking the time to provide us with your valuable feedback. I will be sure to pass on your comments back to the team and personally thank the team members for making your stay so enjoyable. The team have undergone some recent changes to which we are fully focused on improving the...

London
Reviewed 1 week ago

This is a perfectly decent country house hotel, but there's no aspect of it that makes it stand out as special. The public rooms, particularly the bar lounge, are attractive, warm and relaxing and its in pretty countryside. I had one of the rooms at the back, which was quite small, and dark, but those on the front are probably...

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Helpful?
Thank BillHLondon
GMThainstone, General Manager at Thainstone House, responded to this review

Dear reviewer, Many thanks for taking the time to provide us with your valuable feedback. I am very pleased that you enjoyed the wedding reception that you attended with us but disappointed that other elements of your stay did not deliver. I take all your comments on board and will work with my team to ensure we can deliver a...

Reviewed 2 weeks ago

My husband and I celebrated our wedding anniversary using the hotel to visit Castles and gardens in the surrounding area. I am pleased I had not looked at reviews before arriving as they do not give a hopeful picture of the hotel . However I am pleased to say we enjoyed our stay, our room was warm, clean comfortable. TV...

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Helpful?
1Thank Linda B
GMThainstone, General Manager at Thainstone House, responded to this review

Dear reviewer, Many thanks for taking the time to provide us with your valuable feedback. Having recently joined as General Manager your positive and negative comments will be discussed at our internal meetings to ensure we focus on the items of concern to improve on future experiences. I am glad that you enjoyed your stay and really hope that you...

Reviewed 3 weeks ago via mobile

I booked the ballroom for a celebration with family and friends for my 40th and my dad's 70th. We have some 100 people come along for the evening with a number of them having booked rooms months before. We had guests arriving from 3pm to get into their rooms - standard time to check in really - so that they...

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Helpful?
2Thank Emma A
GMThainstone, General Manager at Thainstone House, responded to this review

Hi Emma, As you are aware I have recently started as General Manager. Thank you for taking the time to answer my e-mail and as I said I apologise for someone not contacting you sooner. Your feedback has given me some points that need addressed as soon as possible and I have got to work!!!. I look forward to meeting...

Aberdeenshire, United Kingdom
Reviewed 4 weeks ago via mobile

I received a voucher for the spa. The staff were so friendly and helpful. The treatments I had were delightful (in particular the pedicure). The facilities were clean and tidy. I would highly recommend the spa treatments and I would like to return to sample the spa day packages.

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Helpful?
Thank MLes22
GMThainstone, General Manager at Thainstone House, responded to this review

Dear reviewer, Many thanks for taking the time to provide us with such great feedback. having recently joined the property I must say our Spa facilities are excellent and the team are very focused on providing that ultimate relaxation experience. I can also recommend our afternoon teas for a little treat. Please visit again soon Kind regards, David McDonald General...

Perth, United Kingdom
Reviewed 4 weeks ago

We stayed overnight for a wedding. Our first impressions were good as the setting and the hotel are beautiful. However, there was confusion over when our room would be ready and, although check-in is 3 pm, we still did not have access to the room by 6 pm. Our room, 'Nannies', was accessed by an awkward spiral staircase, which would...

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Helpful?
2Thank maggie59959
GMThainstone, General Manager at Thainstone House, responded to this review

Dear reviewer, Many thanks for taking the time to provide us with your valuable feedback. I really appreciate your positives and negatives and as you will see from my previous response I have only recently joined the Hotel as GM. I have already got to work to try and improve some of the issues that you have highlighted. Attention to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
Official Description (provided by the hotel)
Sitting resplendent in 44 acres of lush meadowland, Crerar Hotel's Thainstone House has been lovingly restored to provide the very best in private and corporate hospitality. All 48 bedrooms which have been tastefully refurbished at Thainstone are created especially for your comfort. Elegant furnishings and restful décor are complemented by all the facilities that you would expect to find in a luxury hotel. In the sumptuous Georgian setting of the 2 AA Rosette awarded Green Lady restaurant you can linger over a mouthwatering menu prepared by our team of internationally trained chefs. ... more   less 

Additional Information about Thainstone House

Address: Thainstone A96, main Inverness Road, Inverurie AB51 5NT, Scotland
Region: United Kingdom > Scotland > Aberdeenshire > Inverurie
Price Range: ₹ 4,931 - ₹ 10,122 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Thainstone House 4*
Number of rooms: 48
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Also Known As:
Swallow Thainstone House Hotel Inverurie
Swallow Thainstone Hotel
Thainstone House Hotel
Swallow Thainstone Inverurie
Thainstone Hotel
Thainstone House Inverurie, Scotland
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Questions & Answers

Here's what travellers have asked, with answers from Thainstone House staff and other travellers.
5 questions
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Aberdeen, United Kingdom
over a year ago
Aberdeen, United Kingdom
over a year ago
Charleston, South Carolina
Dundee, Scotland, United Kingdom
over a year ago

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Questions? Get answers from Thainstone House staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sorry can't help you here!”
 of 5 bubbles Ingieping, 22 Oct 2016 | Read review
“visit the website”
 of 5 bubbles JimmyS191, 4 Oct 2016 | Read review
“Make sure you don't have a small room”
 of 5 bubbles 123poppy2014, 19 Sep 2016 | Read review
“Try Inverurie itself”
 of 5 bubbles Jim4680, 18 Sep 2016 | Read review
“If you have mobility issues I would double check accessibility and that you have a suitable room for your needs.”
 of 5 bubbles LouiseM377, 14 Sep 2016 | Read review
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