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Intur Alcazar de San Juan Hotel

351 reviews
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Traveller (148)
Room & Suite (41)
Dining (23)
Overview
  • Excellent29%
  • Very good50%
  • Average15%
  • Poor4%
  • Terrible2%
Travellers talk about
“modern hotel”(4 reviews)
“one night”(3 reviews)
“san juan”(3 reviews)
Free Wifi
Free Parking
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
4.0 Star Hotel
All hotel details
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Reviews (351)Write a Review
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All reviewsmodern hotelone nightsan juanreception staffincredible valuerooms are spaciousin townjacuzzipointmenualcazarparkspainstopovergroundsamenitiessuite
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1 - 5 of 26 reviews
Reviewed 17 October 2017

Very attractive modern hotel with Muslim influenced architectural details. A patio in the center offers a comfortable place to sit and have a glass of wine amid the fountains and plants. Reasonably priced rooms, food and drinks. Pleasant, helpful staff. Our room had a private...More

Thank cmr03
Response from HotelesIntur, Gerente at Intur Alcazar de San Juan HotelResponded 18 October 2017

"Dear cmr03, Thank you for sharing your experience at our hotel with other travelers. It's nice to read those positive comments about us since this is what all employees work for at the Intur Family. We hope to welcoming you again very soon at any...More

Reviewed 7 October 2017

This was our last stop on our trip from Northern France to the South of Spain. We had to wait for some time at reception as the Receptionist was also the telephone operator and was answering phone calls in spite of the presence of other...More

Thank surveyorDublin
Response from HotelesIntur, Gerente at Intur Alcazar de San Juan HotelResponded 18 October 2017

"Dear surveyorDublin, First of all thank you for recording on Tripadvisor your experience at our hotel. We regret not having succeeded in meeting your needs in relation to your stay, I would like to inform you that we have taken appropriate actions and this situation...More

Reviewed 23 July 2017 via mobile

Well it's a nice spot but trying to contact the hotel by telephone is a challenge. The hotel itself is big and bright, lots of natural light and the outdoor swimming pool is great. The breakfast buffet is very good and the staff are friendly...More

Thank Garreth N
Response from HotelesIntur, Gerente at Intur Alcazar de San Juan HotelResponded 26 July 2017

"Dear Gareth N, Thank you for your comment on Tripadvisor. We regret that this is not all that we would like. We inform you that we have made a change of telephone system and we have had more incidences than desired. We sincerely regret that...More

A TripAdvisor Member
134
Reviewed 2 July 2017 via mobile

I stayed here for five nights in June while attending an English Language course. The hotel was very comfortable. The accommodation was very good - the bed was comfortable, and the meals were also very good. The staff were very helpful and friendly, and the...More

Thank A TripAdvisor Member
Response from HotelesIntur, Gerente at Intur Alcazar de San Juan HotelResponded 5 July 2017

"Dear guest, Thank you for sharing your experience at our hotel with other travelers. It's nice to read those positive comments about us since this is what all employees work for at the Intur Family. We hope to welcoming you again very soon at any...More

Reviewed 29 April 2017

I do not think I have ever given a hotel 5 stars. However... When the taxi refused to take my elderly Father, my partner and because of too many pieces of luggage....this hotel provided what was needed - SERVICE. Patricia from the front desk came...More

Thank brian k
Response from HotelesIntur, Gerente at Intur Alcazar de San Juan HotelResponded 25 May 2017

"Dear Brian K, Thank you for sharing your fantastic comments about our hotel on Tripadvisor. We will share them with the rest of the team since reviews like yours motivate us to keep doing a better job everyday and prove us that all we do...More

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About
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Fitness Centre with Gym / Workout Room
Spa
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Hot Tub
Indoor pool
Details
Price range
US$ 82 - US$ 155 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$ 82 - US$ 155 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (148)
Room & Suite (41)
Dining (23)
Pool & Beach (18)
Business Centre & Event Rooms (7)
Family and Play Areas (4)
Questions & Answers
Ask a question
Mandy C
29 October 2017|
Answer
Response from HotelesIntur | Property representative |
Good Morning Mandy, Only by train. Best regards
0
Votes
Google Translation
aimeejohno12
26 July 2017|
Answer
Response from HotelesIntur | Property representative |
Hello. The Madrid-Barajas airport is the closest: bit.ly/2uwb1jd
0
Votes
Google Translation
aimeejohno12
26 July 2017|
Answer
Response from HotelesIntur | Property representative |
Hello. The Madrid-Barajas airport is the closest: bit.ly/2uwb1jd
0
Votes
Google Translation
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12
Room Tips
"All rooms a much the same."
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